Customer Service Sales
Resume:
Viviana Hito
Little Elm, Texas 75068
Cell: 214-***-****
abg3mq@r.postjobfree.com
Profile
Administrative support professional offering versatile office management
skills and proficiency in Microsoft Office programs. Strong planner and
problem solver who readily adapts to change, works independently and
exceeds expectations. Able to juggle multiple priorities and meet tight
deadlines without compromising quality.
Education
Brookhaven College – Famers Branch, TX
Associates of Applied Arts Degree
University of North Texas – Denton, TX
Bachelor’s in Human Services Management and Leadership
Expected Spring of 2012
Key Skills
Office Office Front Desk Reception
Skills: Management Bilingual (Spanish/English)
Records
Management
Database Entry
Comput MS Word MS Outlook
er Skills: MS Excel MS Access
MS PowerPoint Windows
Experience
American Marazzi Tile Assistant Branch Manager, 2005 to
2009
Dallas, Texas
Managed, trained, and directed customer service team.
Solved customer issues.
Development and implementation of new ideas and systems.
Generated sales growth and customer retention.
Handled elite million dollar accounts.
Maintained operational budgets.
Communicated and coordinated between departments to achieve goals.
Received and validated inventory.
Romano’s Macaroni Grill FOH Team Member, 2001 to 2005
Addison, Texas
Front Desk staff: Trained new employees, scheduling of employees, general
administrative support, answering of phones.
Togo Specialist: Packaging of food, payment processing, and coordination.
Bank of America Bank Teller, 2004
to 2005
Dallas, Texas
Processed all daily night drop and ATM deposits, handled cash transactions, foreign
currency, change orders.
Composed cashier’s checks & money orders.
Promoted bank services and specials.
BJ’s Brewery Book Keeper, 2003
to 2004
Addison, Texas
Processed invoices, maintained employee records, input sales numbers,
administrative work
Processed inventory numbers and reports, handled cash, and composed change
orders
Contact this candidate