Terence L. Woznicki
**** ******* **** **** abg3l8@r.postjobfree.com
Home: 714-***-****
Yorba Linda, CA 92886
Mobile: 714-***-****
Operations /
Sales / Technical support Manager
Successful sales / product management professional possessing extensive and
broad technical knowledge from 25 years plus hands on experience in both
distribution and manufacturing of products and services. I have excellent
communication and presentation skills. I can offer innovative and practical
solutions. I also have proven effective leadership skills able to develop
business partnerships, mentor staff, disciplined in providing customer
service, teamwork and achieve high performance standards. I can be a
contributing factor to the overall growth and stability of a progressive
growth oriented organization.
Areas of Expertise
. Sales, Presentations, Marketing . Contract
Negotiations and Purchasing
. Operations Management . Training
and Development of Staff and Reps.
. Technical / Customer Service Management . Computer
efficient in Windows and Macintosh systems
. Architectural & Engineering Blueprints . Supervision of
staff
Professional Experience
LED Concepts, inc.
Lake Forest, Ca.
Director of New Market Development (sales manager) May 09 -
October 15, 2010
Responsibilities include:
. Manage, train and make joint field sales calls with independent sales
representatives.
. Sales calls to Architects, Lighting Designers and Engineers for the
purpose of setting specifications and sales.
. Write marketing / sales plan based on our target customer.
. Search out and assemble a database of target customers.
. Search for and interview independent representatives for USA coverage.
. Assist in writing technical specifications for new product literature.
. Conduct marketing research: pricing, market size, competitive products,
and potential market growth.
Significant Achievements:
I was instrumental in the development of a new product line, making
numerous changes based on research of the end user. The second phase of
getting the product to a sales team for marketing just begin. I was in
process of putting together nation-wide independent representative
agencies. I was successful in landing several large contracts in the first
three weeks of sales efforts.
Nora Lighting City of
Commerce, CA. Technical Support Manager /Inside Sales Manager / Quotations
Manager January 06 - March 08
Responsibilities include:
. Technical assistance to all inside and outside . All Quotations and
follow up
. Customer and Rep interface . Sale support to Regional Managers
and reps (52 agencies)
. Interface with Software vendor to improve database . Generate
Sales/Quote reports for Regional Managers
. Manage Quotation Database . Interface with engineering for
product development
. Interface with marketing dept in an effort produce . Interface with
suppliers for product development
technical specifications for all products. .
Supervise staff
Significant Achievements:
. I developed a method that allows all quotations, specifications and
literature to be delivered via email.
. I have also implemented a quotation module database that has been
modified to our specific needs.
These changes allow for instant access to any quotation that has ever been
generated thus allowing for modifications or changes based on project
changes, pricing or quantity needs. These changes have made a significant
difference in communications with our reps allowing for a much quicker
response time and sales increase of over 24% over the prior year in the
same period. Before I was hired the Quotation Dept. would generate about
600 +- quotes annually. During my first year after implementing numerous
changes we generated over 1800 quotations. Sales increased as a percentage
of the increased quotations I was able to respond to every request.
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ELA Lighting
City of Industry, Ca.
Inside Sales Manager / Technical Support
November 2003 - August 2005
Responsibilities include:
. Technical assistances and all quotations for . Quotation follow up
architectural lighting . Supervise order
desk/customer service
. Take all technical product information . Generate sales and
backlog reports
telephone calls, e-mails and faxes
. Customer interface with respect to manufacturing, shipping schedules and
warranty return and repair
Significant Achievements:
. Developed and implemented electronic presentation delivery method
(including drawings and specifications), that
resulted in 20% increase in the number of presentation and ultimately
increased sales by $400k. This was accomplished in a 12 week period.
. Significantly cut response time to all inquires regarding products or
pricing.
** I was hired to take over as west coast regional sales manager, after
sales stabilized and increased. Due to
corporate financial difficulties I was told that my inside position would
not change for quite sometime. I was finally laid off with many others in
an effort to preserve cash flow until a suitable buyer for the company was
located.
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US Traffic Corporation
Santa Fe Springs, Ca.
Sales Manager /Operations Manager
February 2003 - September 2003
Supervised operations for four different manufacturing divisions of US
Traffic. I had a direct staff of 4 department supervisors that had
responsibility for 63 employees including, customer service, sales,
engineering and manufacturing and 61 independent sales agencies that
required my technical assistance.
Responsibilities include:
. Managed day-to-day operations, people and predicaments .
Supervised manufacturing and sales/service staff
. Interfaced and trained customer service department .
Interaction with sales and independent sales agents
. Interaction with engineering, new product development &UL . Negotiate
with suppliers and vendors
. Track all pertinent data for sales/shipping and labor .
Track inbound containers from overseas partners
. Conducted weekly production meetings
. Track and generate production / cost / backlog
. Trained Sales Reps on new product also made joint calls. .
Participated in trade show.
Significant Achievements:
. Implement a production review and update procedure that improved
manufacturing time and reduced back orders.
. Achieved major cost cutting through negotiations and changing vendors
*** I am no longer at US Traffic because of a corporate buy out and
subsequent merging of several companies that also included personnel and
moving all manufacturing to Mexico.
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National Electric Manufacturing Corp.
Commerce, Ca.
Operations Manager/ Inside Sales Mgr.
March 2000 - January 2003
This company manufactured, work and inspection lighting for the
professional mechanic and maintenance persons. I was their in house
technology expert and consultant.
Responsibilities include:
. New product development, which included interface with sales department
and large OEM customers.
. I was the main contact for all technical support for all sale personal
and O.E.M. customers
. Conducted extensive market research for target OEM clients
. Sourcing for components and processing, including overseas suppliers
. UL and CE compliance work responsibility including all contact and
documentation with Underwriter Laboratories
. Main contact with all vendors and outside engineering companies including
overseas suppliers, which included pc
power boards, plastic injection molding, magnetic and electronic
ballast, lamps and others
. Product labeling, and product compliance procedures
. US patent searches concerning infringement avoidance
. Production problems and was charged to remedy the problems
Significant Achievements:
. I wrote all of the user and care manuals for products including some of
the illustrations and had them translated to
Spanish and French, resulting in increased sales to Canada and South
America
. Remedy production problems, i.e. by outsourcing subassemblies saving
significant time & cost
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Remote Source Lighting International Inc.
San Juan Capistrano, Ca.
West Coast O.E.M. / National Accounts - Sales Manager
June 1996 - August 1998
This was a start up company specializing in fiber optic lighting systems.
Closed Sept. 98
Responsibilities include:
. Managed independent west coast sales agencies.
. Conducted extensive market research for target client qualifications
. Attended and worked various trade shows aimed at targeting new OEM and
National Accounts clients.
. Qualify and target various trade publication advertising.
. Presided over collaborative meetings with vendors and engineering staff
to alleviate new product
problems and existing field problems
Significant Achievements:
. Developed a new marketing plan directed toward integrating existing
product line and technology as well as new
technology into target O.E.M.s product lines.
**Note: I worked as an independent consultant for 8 months for Remote
Source Lighting Int. as a project manager, which included working with
engineering staff and staff physicists and light lab, before going on
staff.
Alpha and Omega Marketing Services
Yorba Linda, Ca.
January 1993 -
to June1996
Independent Manufacturer's agent, Distributor and Service Agency of
Equipment and disposables.
Specializing in highly technical sales.
Founder and principal marketing agent / Sales Manager
Initially, targeted hospitals and hospital buying groups. Products
included: laser fibers and accessories, general surgical instruments,
endoscopes and accessories, medical light guides, fiber optic illumination
(light sources), specialty instrumentation and mechanical instrument
holding devices, orthopedic surgical instrumentation.
Marketing further to target the O.E.M. industrial market due to the medical
market economical slump and down turn.
Responsibilities include:
. Qualify, seek out and cold call potential clients . Consulted on
medical and lighting systems
. Set up several small companies on computer accounting systems . Set up
local area networks (LAN) for CAD/CAM systems for CNC machine shop for use
on mills and machine centers
Significant Achievements:
. Developed, sold and built custom work lighting systems to Boeing Corp.,
Gulf Stream Aerospace Corp. and Lear Jet, Inc. These lighting systems are
used during the manufacturing process as temporary lighting in the fuselage
and cabin during assembly process and remain in use for up to 6 months
before being transferred to another aircraft
. Worked with a C.N.C production machine shop to develop a product line to
market to limousine builders that I sold to the largest limousine builder
in the USA.
The Lite Gallery, Inc.
Anaheim,
California
Founder / President /Sales Manager
1974 to November 1992
Wholesale/Retail lighting distributor and manufacturing. Plan, set up and
supervise the continued daily operations of business involving all
departments. Our target market was new construction single-
family/multifamily construction, Hotels and Restaurant-new and remodels,
(homeowners) remodeling, decorators/designers. This also included a 3500
sq. foot retail showroom.
Responsibilities include:
. President and Treasurer . Consult heavily with residential, restaurant
and hotel contractors / builders
. Presentations to architectural departments, designers and project
managers . Layout of HID outdoor area lighting
. Worked closely with various banks, CPAs and controllers.. Trustee of the
company's pension trust funds and also
. Managed various aspects of insuring a business in the daily operations.
. I created and maintained a Macintosh computer network (LAN) as work
stations . Authorize all corporate purchases including all capital
equipment. . Develop and approve corporate policies, procedures, and
benefits.
. Negotiate all major inventory purchases and customer contracts. . Sales
manager and sales trainer
. Managed all staff through department heads and handled the ongoing
employee relations
Significant Achievements:
. I was able to start a company in an economically depressed time and
increased sales to just short of 5 million annually in just a few years.