Project Manager Management

CORNELIA GHISE

Pleasant Hill, CA *****,

***/***-**** (H)

***/***-**** (C)

******@*******.***

Summary:

High performing leader, successful thinker, PMP Certified, result oriented

with 20+ years of international experience in EMR Implementations,

Healthcare IT, Revenue Cycle, Clinical Applications, IT/Biomedical Device

Management, SOX and HIPAA Security and Privacy Rules expert, extended

background in Data Quality/Data Management, HL7 and DICOM Interface Engine.

Experience in Six Sigma, process improvement, process validation, Six-Sigma

Methodologies: DMAIC (Define, Measure, Analyze, Improve, and Control),

DMADV (Define, Measure, Analyze, Design, Verify); market analysis, vendor

qualification, and competitive intelligence.

Expert in:

. Directing IT Infrastructure Projects/Programs for multi-billion-dollar

EMR Healthcare and Radiology/Imaging programs.

. Systems interoperability and meaningful use of EHR.

. Clinical Information System - Extensive knowledge of System

Development Life Cycle (SDLC), process development, test,

implementation, installation and support. Experience in development

of Business Requirements and IT plans.

. EMR Implementations including EPIC modules.

. HL7 Interface Engines, Systems design and architecture

implementations, HIPAA EDI transaction implementations. (EPIC's

Bridges).

. Data Management & Data Quality: solutions for error correction and

prevention, developing tools for successful data migration, ensuring:

accuracy, completeness, consistency, validity, timeliness, for

customer satisfaction. Strong statistics knowledge and application.

. Healthcare Business Technology Services leadership focused on the

provider's and the business' needs. Liaison between Technical

Executives, technical solutions, and functional departments in a

healthcare setting, translating needs for systems design, development,

configuration, implementation & support, as well as HIPAA/SOX

Compliance, ensuring customer satisfaction.

. Being able to influence without authority, using experience and

interpersonal skills to collaborate in a proactive, positive and

constructive way. Ability to negotiate solutions in a complex and

fast-paced environment.

. Successful in building and maintaining constructive and effective

relationships with internal and external colleagues and customers;

understand organizational dynamics.

. Global Program Management, able to lead large scale programs, as well

as multiple smaller projects in parallel.

. Effective in interfacing and negotiating with doctors, customers,

management, and vendors.

. Team leadership, marketing, sales, and negotiation skills.

. Excellent priority setting, time management, organization and planning

skills.

. Process driven, being able to lead cross functional teams, working at

all levels of organization.

. Interfacing and negotiating with doctors, customers, management, IT,

and vendors.

Worked and lived in Europe, and USA, managing cross-cultural,

multilingual, geographically dispersed teams. Excellent work record with

prominent corporations in positions requiring trust, leadership, and

imagination. Good communication skills, ability to work with people in any

environment, and under pressure, being able to deliver tasks according to

specifications, on tight schedules, before the due date.

Education:

. MS Computer Science - Long Island University, NY

. MS Engineering - Polytechnic University, Timisoara, Romania

. 3 years of pre-med (preclinical) courses - Timisoara University of

Medicine

Certifications:

. Biomedical Devices Design & Development - UC Santa Cruz, Cupertino, CA

. Philips iSite PACS systems, Risk Management and Security, ISO 14971 &

FDA requirements, Software Verification & Validation Strategies,

Leadership, Product Management courses. -- Philips Academy, CA

. Kaiser Internal Courses on Professional Billing, Hospital Billing,

Epic modules. - Kaiser Permanente, CA.

. Kaiser Internal Courses (KP-IT Academy) on Negotiations, Project

Management, Leadership, Quality, Data Modeling, etc. - Kaiser

Permanente, CA

. Coding certificate: ICD9/CDAP, CPT, Outpatient & ER -- J.A. Holloway &

Associates, CA

. BioExecutive Program Certification---UC Berkeley Center for Executive

Development, Berkeley, CA

. PMP Certification - Project Management Institute (PMI)

. PM Certification - UC Berkeley Extension, Berkeley, CA

. Project Management Mastery, Certification - Stanford Center for

Professional Development

. Unix Administration Certification - UC Extension, Santa Cruz, CA

. NEON-CAI Interface Engine Certification - Neon-Century Analysis Inc,

Pacheco, CA

. Oacis Gateway ++ Certification - Oacis Healthcare Systems, San Rafael,

CA

. MS Access, Visual Basic, CAD/AutoCAD Certifications - Computer

Learning Center, New York, NY

. Classes and certification taken at conferences: HIMSS, RSNA, RSA,

SIIM, HIPAA, SOX.

. Ongoing College Courses in: Medical Devices, BioInformatics, Economics

(Microeconomics, Macroeconomics), Finances, Business, Marketing,

Sales, Negotiations, Statistics, etc.

Professional Experience:

Various contracts with startups (Neuron Valley Networks Corp and Advanced

Oncology Systems)

Chief Technology Officer (CTO/CIO)--Healthcare Management

2009-present

. Healthcare Management for Neuron Valley Networks (NVN), a start-up

which develops Mental Health Clinical Decision Support Systems,

offering web-based services to assist with diagnosis, treatment

planning and case management of patients with Post Traumatic Stress

Disorder (PTSD), Traumatic Brain Injury (TBI), Depression and

Substance Abuse Disorders. NVN also develops Clinical Repositories,

knowledge Bases and expert systems for assessment of suicide and

violence risk.

. As CTO/CIO, I am a proficient negotiator, being able to influence

human resources through communication, in dealing with customers and

VCs, to raise capital for the startup, manage technology needs,

scope, schedule, risks.

. Responsibilities include: risk analysis, risk management, quality

analysis, and price negotiation.

. Work collaboratively to establish good business relationships with

board members, Executive Management and external customers and

business partners.

Stanford Hospital and Clinics-Office of the CIO (OCIO)-PMO, and Enterprise

Imaging & Radiology

Sr. Imaging/Radiology Portfolio Manager--Healthcare Management Consultant

(Contractor)

April 2010-September 2010

. Directed an Enterprise Imaging/Radiology multi-million portfolio,

containing over 20 major implementations. Projects included:

> Vendor selection for implementing an Enterprise Image sharing

solution for SHC and external referring hospitals, to enable CD

image retrieval. Responsible for vendor management.

> Image Storage & Retrieval solution--piloting an Enterprise

Archive/Vendor Neutral Archive (VNA) solution for all SHC's

departments using images (including Radiology, and Cardio).

Directed the evaluation & selection of a Universal Viewer to enable

viewing capabilities within SHC and with external hospitals.

> Directed and lead Radiology hardware & software upgrades &

installations, including vendor price negotiations.

. In charge of all phases of Project Management:

initiation, planning, execution, control, closing.

. In charge of multiple vendor selection initiatives: vendor market

analysis, vendor demos, pilot implementations, price negotiations,

ensuring SHC stakeholders' satisfaction of requirements, and workflow

improvement.

. Performed tasks and activities leading to vendor pilot

implementations, ensuring full integration of technical, operational,

workflow activities, involving the top management, business owners,

stakeholders, and project teams.

Philips Medical Systems, Enterprise Imaging Business Unit/Radiology

Informatics, Foster City, CA

Program Director, PMO- Global Product Marketing

2008-2009

Responsible for all aspects of product development and implementation

process involving cross functional teams (R&D, QE, Product Marketing&

Sales, Customer Operations & Services, Quality & Regulatory) focused on

the delivery of enterprise wide software releases from concept to

deployment (FDA class II medical device). Directed global core teams to

develop and deliver products ahead of time, exceeding customer

expectations. In charge of a series of global Radiology Informatics

programs, managing cross-cultural, multilingual, geographically dispersed

teams on three continents. Work collaboratively to establish good

business relationships with internal (Sr. Executive Management) and

external (Customers) business partners.

. Use Rational Unified Process (RUP) and UML (Telelogic DOORS &

Rhapsody) for medical imaging software (PACS, iSyntax image transfer

DICOM technology) applications for Philips Healthcare (Philips Medical

Systems, Radiology Informatics).

. Directed global Core Teams on New Product Development (NPD) process,

from Concept Start (CS) through Release for Market (RfM), Release for

Acquisition (RfA), up to Release for Volume Delivery (RfVD)

. In charge of Data Migration Program: developing tools to successfully

implement data migration, ensuring data quality: completeness,

consistency, validity, timeliness, accuracy, for customer

satisfaction, in Europe and US. Work on prevention of data quality

problems.

. Defined program mission, goals, critical success factors, principles &

policies, scope & objectives, coordinate and prioritize projects.

Created program plans, roadmaps, and schedules. Maintain process

compliance and quality standards. Ensured that FDA compliance and

quality standards are maintained. Participate in FDA, state, and

internal audits.

. Oversee Product Marketing activities, defining client preferred

business models, and managing cross functional business areas for

global clients.

. Collaborate with customers, IT executives, staff, stakeholders,

leading the product lifecycle management, understanding business

demands, technology trends, and especially, healthcare providers

(customers) demands.

. Lead cross functional activities, maintaining effective communication,

and building successful collaborative relationships across departments

and functions.

. Monitored program performance, reviewed pre-release documentation,

ensured project scope, monitored change requests, and managed sign-off

documents.

. Managed program's ongoing conflicting priorities, multi-task, re-

prioritize deliverables, responding to unexpected changes, with teams

in US, India, and Europe.

. Coordinated current initiatives, technical deployments, and other

activities required to achieve industry standards, improving corporate

processes and operations.

. Using ISO 9000 and ISO 14000.

Kaiser Permanente, Walnut Creek, Oakland, Berkeley, CA 1999-2000;

2001-2008

Managerial Sr. Consultant-Revenue Cycle--Northern California Revenue Cycle

Strategic Initiative

Oakland, CA--2007-2008

Managed Revenue Cycle program, being instrumental in building industry

standard charge capture capabilities. Directed, managed and lead Revenue

Cycle initiatives, technical deployments, to satisfy Sarbanes-Oxley (SOX)

and other compliance requirements.

. Managed the product lifecycle for Revenue Cycle Initiative in Kaiser

Permanente: Designed & created Governance Board, Operational Board,

Area Financial Officer Dashboards, to measure status and progress on

the Revenue Cycle Initiative.

. Successfully managed 7 portfolios consisting of over 100 large size

inpatient and ambulatory multi-facility projects, delivering on time,

within agreed budget and scope. Used MedeFinance, Clarity, and

Crystal, to create dynamic reports.

. In charge of the internal communication of project strategies, high

level deliverables, portfolio plans, and schedules. Successfully

ensured all deliverables met organizational goals, objectives and

compliance and quality standards. Responsibilities included

requirement definition, continuous and successful requirement

execution, communication, change management, issues management, and

post-implementation support.

. Responsible for Data Quality; on errors, proposed solutions for

correction & prevention. Used data sampling and estimation techniques

to audit and validate data quality.

. Assured that the change management process was used appropriately for

both correction and preventions and that data quality problems did not

recur.

. Effectively worked with Executive Teams and other key players in

Revenue Cycle for Northern and Southern California regions, in over 40

facilities.

. In charge of the programming development team, testing, integration,

implementation of various reporting needs, as well as weekly

production. (Using SAP).

. Maintained full awareness of the project status, using tools such as

MS Project; assigned resources as needed to meet conflicting

priorities; prepared Power Point presentations for Managing Directors

board meetings.

. Activities included: identifying the key stakeholders; holding kick-

off meetings with stakeholders; conducting current and future state

analysis; workflow sessions; drafting business, functional, and

technical requirements; organize design & validation meetings, as well

as sign-off meetings.

. Worked on Policies & Procedures for Sarbanes-Oxley (SOX). Implemented

and maintained Security Controls to ensure Confidentiality, Integrity,

and Availability of data (the CIA Triad).

. Consulted on the Lab-Rad-Pathology Portfolio for Revenue Cycle.

. Performed Risk analysis and mitigation, action items, and issue

resolution.

Kaiser Permanente--Walnut Creek, CA

Sr. Implementation Program Manager-PMP Certified/KP HealthConnect Project

2005 to 2007

Implemented IT Infrastructure--Hardware and Software in NCAL for Kaiser's

Health Connect Project (EPIC Implementation), which is a multi-billion-

dollar integrated electronic medical and health information system that

links clinical records with online patient information. It's the largest

civilian EMR project in the US.

. Directed and lead the planning and execution of EPIC IT deployments,

serving as liaison between vendors, doctors/medical staff, and KP

leaders, to assure the success of the project on time, and on budget.

. Managed multi-functional teams of 60+: National Operations (NOPS),

National Facilities Services (NFS), outside Architects, Local IT

staff.

. Managed EPIC Implementation of all modules: Rx (EpicRx), Lab (EPIC

Lab), Radiology (Radiant), ER, OR (OpTime), Anesthesia, ICU, EPIC HIM,

Ambulatory/ADT Registration (Prelude), Enterprise Scheduling

(Cadence), Professional/Hospital Billing (Resolute), etc.

. Negotiated better printer prices with vendors, and saved over

$1Million on one single project.

. In charge of multi-million dollar budget for EPIC implementations,

assuring successful charge capture, inpatient, ambulatory, and

wireless initiatives within Kaiser Permanente for 20+ facilities in

Northern California Region.

Kaiser Permanente---HIPAA - Berkeley, CA

Program Manager / Nationwide HIPAA Biomed-Compliance

2003 to 2005

. Directed and lead the HIPAA Biomed Infrastructure Program nationwide

for 10 regions within US, over 35 medical centers and over 400 medical

offices. The program needed to identify, upgrade and/or replace all

the Biomedical devices in Kaiser containing Protected Health

Information (PHI). Leadership experience with managing a team of 50+

regional directors, professional and technical staff, on multi-million

dollar programs.

. Ensured the Confidentiality, Availability and Integrity of data-- (CIA

triad) to the health providers, on the "need to know" basis.

. Identified and ensured the compliance of over 125,000 devices, 10,000

models, from 400 vendors

. Responsibilities included: risk analysis, risk management, quality

analysis, price negotiation, vendor communication, staff management.

Saved $10 Million on a project budgeted with $11 Million.

. Provided information, analysis, projection, assessments, reports, and

other forms of consultation to key stakeholders; reported to executive

management and compliance officers progress made on tight schedules.

. Ability to learn real time while producing deliverables on time.

Kaiser Permanente--Oakland, CA

Senior Business Consultant/Data Modeler

Nov 2001 to July 2003

In charge of Convergent Medical Terminology (CMT) modeling, which

included: clinical data analysis and research, using the diagnosis codes

(ICD9), the procedure codes (CPT), SNOMED, LAB codes (LOINC), GPI, Health

Level 7 (HL7) interface messaging, QA testing, for the KP-CIS Clinical

Information Systems Implementation

. Performed clinical research and made the right modeling decisions for

the requests coming from KP's regional doctors.

. Participating in SNOMED and HL7 international conferences.

Site of Care Systems, San Francisco, CA (Start-up, privately owned)

Sr. Manager / Sr. Interface Engine Specialist (SME-Consultant)

Jan 2001 to Nov 2001

Managed HL7 Interface Engine applications development between ancillary

systems in hospitals (Sutter Memorial, Alta Bates, Central DuPage,

Geisinger) and Site of Care's proprietary product, (a multi-module

application monitoring the progress of a mother and her baby in the

OBGYN/Neonatology department, pre- and post-natal). Acted as liaison

between clients, doctors, ancillaries, team members and executives.

. Worked with 4D database and programmed medical applications in Fourth

Dimension (4D)

. Client Server expertise, troubleshooting, serving as a liaison between

clients, doctors, ancillaries, team members and executives

SAIC consultant for Kaiser Permanente, Oakland, Walnut Creek, Pasadena, CA

Senior CAI-Interface Engine Specialist/QA Testing Team Lead (SME-

Consultant)

Dec 1999 to Nov 2000

. Used HL/7 Standard to translate and send real time messages,

interfacing different ancillary systems (Pharmacy, LAB, Radiology,

ADT, CareView, Inpatient, Outpatient, Immunization, Appointments,

Registration, etc), for the KP-Clinical Information System project,

using CAI/Neon/Sybase, and Oacis Gateway tools.

. IT Infrastructure architecture, Data management, Data quality tool

implementation, Data quality process analysis, design, and

improvement, Data Governance.

. Developed client specifications, assisted with planning, coordinated

client testing for KP's multiple states

. Expertise in Unit, Integration, and End-to-End testing

. Wrote utilities scripts to help the automation of processes

. Provided guidance and training to the KP employees on using and

programming CAI's middleware product, TDM (Impact)

Apricus, Inc., Palo Alto, CA (Start-up, privately owned)

IT Director of HL7 Interface Engines, R&D

July 1999-Dec 1999

. As the one of the first six people in the company, I was in charge of

the IT Department and the HL/7 interfaces; responsibilities included

budget, operations, and client relations.

UCSF Stanford Health Care, San Francisco, CA

DBA/ HL7 Interface Engine Specialist

Jan 1998 to July 1999

. Developed Interface Engine Applications for the UCSF and Stanford's

Medical Center 5 hospitals during the merger

. Used HL7 to translate and send real time messages between IDX and SMS

for over 50 ancillary systems, via the CAI/Neon Interfaces

. Used different Database systems: Oracle, Sybase, DB2, and performed

Unix Administration on AIX, Sun-Solaris servers

. Technical liaison between consultants, vendors, medical staff, and

stakeholders.

OnCare, Inc., San Bruno, CA

Senior Analyst-Developer/Project Manager-Interfaces

Dec 1996 to Jan 1998

. Worked with CAI Toolset to develop healthcare and financial Interface

Engine projects, for Electronic Data interchange (EDI) between

endpoints, using TCP/IP protocol, and HL/7, EPA, ASTM standards to

translate the data for an Oncology company, with clinics in the US

(Texas, Georgia, Hawaii, and California)

. Performed analysis, design, and implementation, testing, debugging,

supporting, and documenting different applications. Tested in the

black box methodology of different proprietary applications

. Created UNIX shell scripts and SQL scripts. Worked with both Oracle

and Informix databases. Provided Informix maintenance.

Various Clients in NY and CA (including Andersen Consulting)

Sept 1995 to Dec 1996

Consultant/Project Manager-Billing Applications

. Successful consulting projects with various clients, for maintaining,

enhancing, and debugging existing applications in Visual Basic and

Access; use of Sybase RDBMS, use of FileNet imaging system.

Faculty Resource Center, Long Island University, Brooklyn, NY

Jan 1994 to Jan 1996

Faculty Adjunct in Computer Science Department/Teaching:

. Taught undergraduate students in computer and mathematics courses

. Developed Data Base Projects for the University, using Oracle7, SQL,

Visual Basic

. Programmed Expert Systems using Clips

. Involved in numerous research projects

Various Companies in Austria and Romania/Europe

1985 to 1991

Programmer Analyst/Project Manager; Civil and Structural Engineer/Team Lead

Lecturer at Polytechnic University

. Provided stress analysis for various steel construction and financial

projects, using COBOL, FORTRAN, and BASIC, on IRIS mainframe, HP-UX

(9000), VAX

. Developed structural industrial projects using SAP for Mini Computers

(MIN-SAP)

Technical Skills:

Regulations: HIPAA, SOX, Information Security Management Systems,

Security Controls, Compliance.

Languages: SQL, PL/SQL, VISUAL BASIC, C, C++, COBOL, FORTRAN, MUMPS,

BASIC, HTML, XML, JAVA, 4D (Fourth Dimension), PERL,

scripting languages.

Database Systems: INFORMIX, ORACLE, SYBASE, MS ACCESS, Paradox, DBASE,

DB2, 4D, SAP.

Operating Systems: Windows (XP, NT), DOS, UNIX (AIX, SUN), Mainframe:

JCL, MVS, TSO/ISPF, VSAM.

Middleware: Interface Engines with NEON-CAI (TDM, IMPACT), Cloverleaf,

DataGate, Oacis, MQSI, MQ; EDI, TCP/IP, ODBC, FTP.

Applications: Oracle, Oracle Financials, Cognos, Clarity, Vignette, IDX

Patient Management System, SMS, OACIS Clinical Display and

Orders, ADT, MedeFinance, LAWSON, General Ledger, Medic-

Vision, clinical systems (Lab, Rad, Rx, Orders, Results,

Master Patient File), IBM's Apelon, familiarity with SAS

Medical Standards: HL/7, DICOM, EPA, ASTM; also ICD-9/CDAP, GPI, LOINC,

SNOMED codes, CPT, Outpatient&ER coding. Familiarity with

ISO 9000 and ISO 14000.

Software: MS Project, Excel, PowerPoint, MS Office Suite, Crystal

Reports.

Personal: Fluent in: English, German, French and Romanian. Versed in

Russian and Italian.

US Citizen. Legally eligible to work in EU.

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