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Customer Service Management

Location:
New Castle, PA, 16105
Posted:
July 27, 2011

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Resume:

Gayle Schnurr

**** ****** ****, *** ******, PA **105

724-***-**** - abg3i9@r.postjobfree.com

Education

Bachelor of Science in Business Administration

December 18th, 2009

Major: Accounting Minor: Information Systems, Human

Resource Management

Slippery Rock University of Pennsylvania (SRU), Slippery Rock, PA

Masters in Business Administration with a focus in CPA Accounting

Expected June 2012

Major: MBA with a focus in CPA Accounting

Keller Graduate School of Management, Cranberry, PA

Work Experience

Accounts Payable Assistant

Altegrity, Grove City, PA July 27th

2010- Present

. Demonstrated timely and accurate entry of vendor and contractor

invoices

. Ability to review AP vouchers for accuracy and compliance with company

policies.

. Demonstrated ability to post AP vouchers into GL system

. Assisted in performance of standard miscellaneous office duties

. Ability to assist in issuance of checks to vendors, contractors, and

employees

. Further improved communication, teamwork, problem solving, and time

management skills

. Developed stronger communication and customer service skills

. Developed knowledge and ability to use CSD, SAP, LABAT, CUSTEDIT,

ESCREEN, POLARIS systems.

. Demonstrated the ability to review and pay D&A invoices.

Internship

Phoenix CPA's, Sharon, PA January 18th 2010 - April 15th 2010

. Demonstrated ability to perform standard miscellaneous office duties

. Developed skills to organize and enter personal tax information using

Ultra Tax Software

. Learned how to foot financial statements

. Obtained knowledge of entering trial balances using Creative Solutions

Software

. Performed the ability to set up 1099s and 1069s

. Excellent ability to assemble both corporate and personal tax returns

. Improved communication, teamwork, problem solving, and time management

skills

Sales Associate

Sheetz, New Castle, PA December 2007 -

November 2010

Last Mini Mart, New Castle, PA April 2005 -

December 2007

. Demonstrated excellent communication skills among customers and co-

workers

. Learned and participated in work with inventories and order placing

. Excellent cash handling experience working on register, doing safe

drops, and counting drawers

. Developed and improved excellent teamwork and problem solving skills

. Obtained and improved excellent time management skills



Contact this candidate