Engineer Manager

FAWWAD KHAN

*th Jackson Avenue Apart A, Warren, PA 16365

Mobile: +1-484-***-****, Email: ****.********@*****.***

Objective:

A highly skilled solutions-oriented IT Network Professional having over 10

years of extensive experience in installation/configuration and support of

complex network infrastructures with strong analytical and problem- solving

skills. I am currently looking to secure a long-term position with an

organization where I can utilize my knowledge and skills to meet the

growing organizational needs.

Academic Qualification:

M.Sc Network Engineering

2013

University of Sunderland, United Kingdom

Bachelor of Commerce

2001

University of Sindh, Pakistan

DIPLOMA IN IT

Nor College of Professional Education, Karachi Pakistan

2005

Technical Skills:

Installation / Management / Administration / Experience / Knowledge

Operating Systems: MS Windows 7, XP, Vista, Linux

Server: Windows 2003/2008 Server, Active directory, Exchange.

Networking: LAN/WAN, DNS, DHCP, TCP/IP, SNMP, SIP, VPN, FTP, VLAN, VTP, IP

addressing and subnetting, Network Address Translations (NAT),

Understanding IPV4, IP V6 etc.

Telecom: VoIP, IP Telephony, Cisco Phones, Soft phones, PABX, Quality of

service (QOS) Hardware/Systems: Cisco Routers (2600, 2800, 2900, 3900,

7200)/Switches (Layer2 Catalyst 2950, 2960, 3550, 2560, Multilayer switches

3700).

Wireless: Wireless router, Wireless Access Point, Wireless LAN, WLAN

security WEP and WPA, Protocols 802.11q/b/g/n.

Routing/Switching Protocols: RIP/RIPv2, EIGRP, OSPF, BGP, STP, RSTP,

Trunking Protocols 802.1q, Cisco Load Balancers and Load balancing, HSRP

VRRP .

Security: Firewall configuration Cisco Pix and Checkpoint firewall, IPsec

VPN, MPLS VPN, Access Control list (ACL), Policy Maps etc.

WAN: Frame Relay, PPP, MPLS, ADSL, ISDN, Broadband.

Software: MS Office 365, Antivirus, Microsoft Outlook (2000, 2003, 2007,

2010), etc.

Professional Experience:

Sr. Network Engineer April, 2014 to Dec

19th 2014

Zippo Manufacturing Company, United States of America

WAN technologies, such as MPLS, Metro-Ethernet, DS1/DS3, or OC3.

Force10 and Cisco switches and routing solutions, including 40G Leaf /

Spine topology

Compellent SAN management

VMWare 5.1 / 5.5

VMWare Horizon View and thin client technologies

Routing/Voice protocols (BGP, OSPF, EIGRP, MGCP, SIP, H323).

Palo Alto Firewall (DLP, Anti-Bot, URL filtering, VPN).

Riverbed WAN/client optimization.

Cisco Call Manager v7.x/8.x/9.x.

Remote access technology, particularly Palo Alto VPN and VMWare Horizon

View

Configuration Iron-ports.

Communication with Vendors (Dell,Palo Alto and Cisco)

Network Engineer

Project In-charge

University of Sunderland .United Kingdom March

2010 to June 2013

Responsibilities included complete Firewall migration from Cisco works VMS

Firewall MC to Cisco Security Manager (CSM).

Setting up virtual VMware lab machines in order to test before migrating to

the live system. Migrating thousands of network objects, services, service

groups, NAT translation rules, firewall rules to the CSM.

Responsible for the overall network security including Intrusion Detection

Systems (IDS), Cisco PIX Firewalls, Cisco-based IDS solution from scratch.

Configuration and Troubleshooting of VOIP Telephone.

Configuring Cisco Routers and Multilayer switch series 3900, 3550, 3560.

4500 and 6500.

Installation and upgrade of IOS on Routers, Switches, Firewalls, Servers

and PC's.

Configuration/installation of Wireless equipment (Cisco 800 series and

AP's) for WIFI clients.

Configuring Cisco equipment UC and Cisco IP telephone sets (7940, 7942G).

Third level support and performance management for the entire network.

Design, implementation and rollout of special event WLAN hotspot solutions.

Troubleshooting and Configuration of VLAN in Trunking protocol.

HP Networks configuration and troubleshooting

Windows 2012 Server installation.

Active directory configuration

IT Manager

Ary Digital Network, Pakistan June

2007 to Nov 2009

Senior engineer in a core team responsible for transformation of Legacy,

Voice and Data networks to single and simplified network which will support

all voice, video and data traffic globally, providing -greater business

flexibility at lower cost.

Worked in a team of 20 engineers on shift based pattern 365 * 24/7

Monitoring and troubleshooting all network and security-related incidents

with remedy tool ensuring all the telecom infrastructure is operational,

up and running 99.99 % while quality being maintained.

Responsible for implementation and support of multivendor and complex

network infrastructures with diverse network technologies like Cisco and

Microsoft, 3 Com, HP etc.

Responsible for successful implementation and completion of network

projects in accordance with the Project plan and as directed by the Project

managers.

Travel to client sites for configuration/installation and troubleshooting

of data and voice infrastructure for clients as and when advised by the

help desk or scheduled maintenance or even if required on short notice.

Configuring Cisco Routers and Multilayer switch series 2800, 2900.

Installation and upgrade of IOS on Routers, Switches, Firewalls, Servers

and PC's.

Configuration/installation of Wireless equipment (Cisco 800 series and

AP's) for WIFI clients.

Configuring Cisco equipment UC and Cisco IP telephone sets (7940).

Equipment racking and stacking, cabling, installation and configuration

during network transformation.

Decommissioning old hardware (Legacy Switches and Routers).

Perform site surveys used to capture important information that allows for

any necessary site remediation work, new hardware and circuits to be

installed at the client sites.

Next day support to ensure smooth running of client's business. Ensure that

all end device connected and fully working, troubleshoot faults if any.

On-site staff training of the new network systems and products installed.

Out of hours on call support / remote support every alternate week.

Update and completion of customer internal documentation.

Incident investigations and generation of reports if and when the

transformations take more time than anticipated and to do a root cause

analysis to determine the reason for failure or delay.

Network Administrator

Century 21 Textile and Sportswear (PVT) Ltd. UAE Oct

2002 to May 2005

Worked in a team of 2 engineers on shift based pattern monitoring

troubleshooting all network and security-related incidents with remedy tool

ensuring all the telecom infrastructure is operational, up and running

99.99 % while quality being maintained.

Configure and troubleshooting wide range of devices and technologies from

Cisco Systems, Microsoft, Linux, Juniper, Nortel with respect to the

service level agreement (SLA).

Install and troubleshoot Routing and Switching protocols like RIP, BGP,

Spanning-tree, trunking (802.1q, ISL) and other layer 2 switching

technologies etc.

Configuration of Layer 2 and Layer 3 load balancing using Cisco Load

Balancing as and when necessary to allow for high availability of network

resources.

Successfully completed various engineering changes and implementation

projects involving routing, switching, VPN and Microsoft technologies.

Installation, configuration and troubleshooting of Firewalls like PIX and

checkpoint and security features like ACL's.

Configuration of different types of VPN, e.g.: IPsec site-site, remote VPN

and Web VPN.

Installation/configuration of WAN technologies like PPP, PPOE, Frame- relay

and ADSL.

Sin house network support for the organization locally installing,

configuring and tuning of Windows server 2002 Active directory, MS outlook,

MS Office Products, VM ware and PC support.

Installation and upgrade of IOS on Routers, Switches, Firewalls, Servers

and Pc's.

Responsible for supporting more than 3000 devices for over 35 plus overseas

customers.

Work closely with network engineers, field technicians, equipment vendors,

and telecom carriers to troubleshoot and resolve various types of network

issues and outages.

Problem Management, change Management using Remedy and documenting the

same.

Configure internet circuit migration/Upgrade from 256 kbps to 768 Kbps and

T1 Full for tier 2 customer.

Contact this candidate