Customer Service Information Technology

Location:

Posted:

July 27, 2011

Walter L. Blevins

269-***-**** ******************@*****.***

Objective

To obtain a challenging position where professional growth can be achieved by providing an

opportunity to apply the hands-on experience I have gained through my education.

Computer, Networking & Related Abilities

Installation and setup of various network operating systems.

Troubleshooting hardware and software problems in a network environment.

Strong background in troubleshooting and solving problems using technical manuals.

Build, assemble and disassemble personal computer systems installing CPUs, CD

ROMs, hard drives, floppy drives, RAM, sound/video cards, network cards and modems

Utilize and configure computer software such as Microsoft Windows, Microsoft Word and

Microsoft Office including PowerPoint, Windows 7 and Server 08.

Able to upgrade

Possess excellent customer service skills and ability to communicate

Work efficiently in both an independent and team atmosphere

Education

ITT Technical Institute, South Bend, IN Graduating: December 2011

Associate in Specialized Technology Degree

Information Technology - Computer Network Systems

GPA 3.0

Work Experience

Sun Technical Nuclear Services 2009-2010

Have an government security clearance

Have many qualifications in the nuclear industry

Have good team and leader skills