Administrative Assistant Customer Service
Resume:
Marilee E. Clark
Naples, New York 14512
Telephone Number:
Home: 585-***-****
E-Mail: **********@***********.***
Professional Objective: Results-minded Executive Assistant seeks new challenges to utilize
creativity, problem solving, demonstrated capabilities, and
experience with a successful, goal-oriented organization.
Summary of Qualifications: Motivated, self starter who is capable of creating order from chaos.
Able to facilitate any and all aspects of a business/office environment.
Has ownership of a solid work ethic and is always a professional.
Over 35 years of office management/secretarial experience with
19 plus years' experience in a corporate headquarters, financial
environment.
Proven ability to handle and multi-task all levels of responsibility.
Effective with details, coordinating, and directing multiple tasks
sources.
Capable of handling the most critical deadlines.
Demonstrates effectiveness in resource utilization.
Proficient in English, accomplished at business writing, and
proofreading.
Fluent in Word Perfect, Lotus, Microsoft Word, Excel, Outlook,
PowerPoint, Crystal Reports, and Prolog.
Experienced with American Institute of Architects
(“AIA”) documents and software.
Adept in DOS and Windows operating systems and database
technology.
Highlights of Experience:
May 2008 to September 2010: Administrative Assistant: Assists the Project Manager in the field/
Christa Construction – on the jobsite with all aspects of information production/sharing.
Spun off K-12 Division to Form: Coordinates Monthly Progress Reports, track financial data to ensure
New Company: budgetary appropriateness. Meeting arrangements for Project
Campus Construction Management Inc. Meetings, Field Meetings, and OACMF Meetings. Recording and
1241 Pittsford-Victor Road input of all information into Prolog from Requests for Information to
Suite 104 Change Orders which are filed with the New York State Department
Pittsford, New York 14534 of Education. Collected, processed, and prepared reports, payment
applications and submittals. Maintain relationships with contractors
and clients via email, phone, and direct contact.
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August 2005 to May 2008: Program Support Coordinator: Administrative Assistant plus.
Keuka College Required the continued support of the Chairperson and Program
Accelerated Studies for Adults Program Director of the Division of Nursing as noted below. Also, required
Division of Nursing being a liaison between faculty/instructors, students, and community
partners for information relative to the accelerated studies RN – BS
Keuka Park, New York 14172
Program.
Ensure that classrooms are reserved at the host site; technology/
equipment is available for students/faculty for classes; syllabi and
books are accurate and delivered in advance of classes; and maintained
student information for each cohort through database management.
Keuka College Administrative Assistant: Administrative support for the
Chairperson and Program Director of the Division of Nursing. Also
responsible for support of the faculty and adjunct components of the
division.
Duties included demonstrated capabilities in Microsoft Office, data-
base systems and other office equipment, travel arrangements,
meeting planning, minute taking of all division-related meetings, and
the ability to work without direction during frequent travel and
absence of supervisory personnel.
November 2004 to August 2005: Assistant Manager: Responsibilities included customer service,
Bob & Irv's ShurFine Delicatessen ordering supplies, training and supervision of personnel. Continuity
Main Street of workflow in the absence of the delicatessen manager.
Naples, New York 14512
October 1984 to March 2004 Executive Administrative Assistant: Promoted from General
Birds Eye Foods, Inc./ Secretary after four months of employment.
Pro-Fac Cooperative, Inc.
90 Linden Oaks For 15 years, supported the Chief Financial Officer of Birds Eye
Rochester, New York. 14625 Foods and the Director of Member Relations of Pro-Fac Cooperative.
Due to internal restructuring initiatives, was laterally moved to
Providing all support for the Vice President/Controller and the
Finance, Tax, and Audit departments.
Advanced capabilities include Securities and Exchange Commission
filings (10-Q, 10-K, 8-K, S-1, etc.), including the "tagging" of
documents for accessing EDGAR.
Preparation of monthly, quarterly and annual financial statements/
reports; statistical typing; minute taking for board of director meetings;
meeting planning, including the orchestration of accommodations,
catering, travel, and audio visual needs.
Calendar maintenance. Preparation of books for disbursement to both
Boards of Directors (Birds Eye Foods and Pro-Fac Cooperative)and
division personnel; creation of visual (PowerPoint) and written
presentations.
Maintain continuity of department workflow during frequent officer
travel.
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September 1983 to October 1984 Regional Dispatcher: Provided office management and support
Pepsi Cola of Rochester needs. Tracked company vending machines, coolers, and fountains for
Pepsi Square the northwest region of New York.
Rochester, New York
Coordinated and dispatched repair trucks to ensure quickest response
time and highest level of customer service.
September 1977 to September 1983 Freelance: Temporary positions for a variety of local companies.
Plaza Careers Frequently called back to the law firm of Nixon, Hargrave, Devans &
Rochester, New York. Doyle to supply all aspects of office management and secretarial
needs.
September 1977 to September 1983 Freelance: Temporary positions requiring general administrative and
Kelly Services office managerial needs.
Rochester, New York
Education:
Monroe Community College: AAS Degree.
Major: Secretarial Science - Executive Branch.
Minor: English.
Honors: Dean's List.
References Furnished Upon Request
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