Sales Administrative Assistant

Nancy Kasprzak 952-***-**** . abg39e@r.postjobfree.com

***** ****** ****** . *********, ** 55331

Sr. Administrative Assistant/Sales Support

. Versatile . Results Oriented . Leader . Communicator Expertise

Dynamic professional Sr. Administrative Assistant who brings a . Sales

unique and value-added presence to any organization. Strong Administration

qualifications in sales finance administration, leadership, . Project Management

team development, project/event planning and delivery. . Client Services

Highly-skilled in developing client relationships with the . Finance/Accounting

ability to identify and improve processes, as well as, .

strengthen organizational effectiveness. Demonstrated Scheduling/Reporting

communications, organizational and analytical expertise with . Auditing/Compliance

the ability to prioritize multiple projects and

responsibilities. Possess a rare ability to function . Team

effectively on both a strategic and tactical level, resulting Building/Leadership

in a global vision while applying meticulous attention to .

detail. Interacts well across all organizational levels. Contracts/Collections

Leads, supports and inspires team members.

. Process Improvement

Experience and Achievements

THE BOB PIKE GROUP 1/2010 - 12/2010

Sales Support Manager, Eden Prairie, MN

Managed support functions for sales agents and trainers. Conducted client

relations, report compilation, processed service invoices, collections and

wrote new client service contracts. Oversaw financial arrangements;

reported and reconciled month-end, quarterly sales revenue and cost of

goods sold. Arranged travel plans for sales staff, audited expense reports

and developed correspondence.

. Improved sales order checklist and re-evaluated assigned duties;

ensured sales order fulfillment and logistics process improvement.

. Tracked shipment(s) of workshop materials until receiving notification

from carrier confirming shipment delivery to requested location.

Contacted client for confirmation of delivery.

. Designed and implemented master schedule and user guidelines; reduced

scheduling conflicts and overlaps.

. Scheduled weekly sales staff meetings; reviewed sales report and

master schedule for accuracy.

. Assisted in planning and execution company annual sales conference,

seminars, and trade shows. Entered generated leads and prospects into

CRM database.

JOSTENS, INC. 2003 - 2009

Associate Sales Analyst, (2003 - 2009), Bloomington, MN

Administered new and renewal sales agent contracts. Audited sales agent

contract information stored as hard copy and in database. Maintained

divisional "dash board" display that tracked sales agent key performance

measures and determined recognition awards. Reported weekly account

transition metrics to sales management, prepared monthly sales reports for

area managers that included current status of sales agents, YTD sales order

activity, YTD prior year orders and variance to plan/forecast.

. Compiled reports to determine awards presented at annual National

Sales Meeting.

. Calculated sales commissions, administered annual payout of $25

million in commissions (less charges and monthly draw) to 200 sales

agents.

. Communicated compensation to payroll or accounts payable for

disbursement, prepared and mailed letters informing sales agents of

payout (check) amount, payment date and calculations.

. Maintained detailed, accurate and organized records of

calculations, payouts and reconciled discrepancies.

. Changed accounting processes for outsourced product line. Served

as liaison between third-party operations, customer service team,

corporate, sales and marketing teams. Efforts resulted in 50% time

savings researching discrepancies and errors.

Nancy Kasprzak 952-***-**** . abg39e@r.postjobfree.com

Page 2

JOSTENS, INC. continued

Sales Project Coordinator, (1998 - 2002), Bloomington, MN

Maintained and executed the monthly draw process for 300 sales agents.

Wrote up contracts for new sales agents and calculated their monthly draw

amount based on policy guidelines. Updated monthly draw report and

distributed to sales managers. Processed approved sales agent requests to

hire associates to assist in assigned territory. Maintained account

assignments database; transferred/reassigned accounts requested by sales

management and applied commission splits between sales agents based on

terms outlined in sales contract.

. Assumed additional responsibilities supporting the yearbook senior

sales analyst. Completed processes to calculate annual commission

payout to 150 yearbook sales agents. Reported YTD sales volume and

lifetime sales volume for recognition purposes.

. Received a bonus from management for recognition of initiative and

exceeding expectations.

Executive Assistant, (1992 - 1997), Bloomington, MN

Served as direct assistant to Chief Financial Officer, Vice President-

Treasury, and Chief Information Technology Officer; assisted manager of

Flight Operations and scheduled flights for corporate executives.

Administrative Assistant, (1983 - 1991), Bloomington, MN

Provided staff members with administrative support in Corporate Accounting,

Tax Accounting, Internal Audit, Legal, Treasury and Risk Management.

Secretary, (1977 - 1982), Bloomington, MN

Provided staff members with secretarial support in Corporate and Tax

Accounting.

Education & Computer Skills

Certificate in Clerical/Administrative Assistant Vocational Technical

School, Rochester, MN

Well versed with Microsoft Office Suite and QuickBooks

References

Available upon request

Contact this candidate