JACQUELINE FUNT

*** * **** **

Erwin, NC *****

910-***-****

abg391@r.postjobfree.com

OBJECTIVE

To secure employment allowing for growth and stable employment, while helping a company accomplish its goals.

EDUCATION

Fortis online Computer Support Program- Completed July 2013-GPA 3.5

EXPERIENCE

Teletech Holdings - 10/2014 – current

• Work from home position

• Log into remote desktop and take inbound Customer service calls for major electronics retailer

• Create and properly note case for each call.

• Adhere to scripted process while providing empathy and asking probing questions to discover appropriate

method of providing customer with one call resolution.

I-Pacesetters 4/2010 – 5/2011

480-***-****-Mesa, AZ-Supervisor- Tina Daniels

• Outbound telemarketing, renewing trade publication

subscriptions and setting up new subsrcibers

Abode Heating & Air Conditioning

480-***-****- Tempe, AZ

Outbound telemarketing, setting appointment times with customers

•

SMC Promotions 1/2010-3/2010

602-***-****- Supervisor- Rashon Adams Phoenix, AZ

Outbound telemarketing selling home based business opportunities

•

Comfort Inn 8/2009-11/2009

520-***-****- Casa Grande, AZ

Set up Breakfast Buffet for guests

•

Interact with guests, make sure they have what they need

•

Break down buffet and clean area.

•

Western Watts 4/2009-11/2009

520-***-**** Casa Grande, AZ

Outbound market research telemarketing

•

Convince people to participate in telephone surveys

•

Self Employed 10/2004-4/2009

Lewiston, NC

Affiliated with 4 internet marketing opportunities

•

Retail catalogue sales

•

Perdue Farms 4/2004-10/2004

Lewiston, NC

Worked on poultry assembly line trimming fat and bone

•

from Chicken breasts

Barrier Windows Systems 2/2002-1/2004

800-***-**** Westmoreland, NY

Outbound telemarketing setting appointment times with

•

customers

Wal-Mart 4/2001-9/2001

Herkimer, NY

Front End Associate, cashier, customer service

•

Handled cash and electronic transactions

•

APAC 3/2000-4/2001

Utica, NY

Inbound telemarketing for MCI customer service

•

Provided solutions to MCI customers

•

Offered new products and increased existing service

•

ORC Telescience 12/1996-8/1999

Largo, Fl

Outbound business to business long distance sales

•

Compiled own lists as new areas opened up for sales

•

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