Customer Service Administrative Assistant
Resume:
Brittany Navarro
*****************@*****.***
Objective: A position as a Dental Assistant in a learning environment, with co-workers who are as
compassionate about their profession as me, while maintaining their first priority of quality patient care.
Dental Certifications and Skills Customer Service Skills
Coronal polishing and sealants Quality customer service
Mixing cements and other dental products Bilingual: English/Spanish
Chair-side assisting Time management
Dental impressions Scheduling appointments
Infection control Attention to details
Sterilization techniques Windows XP/ Microsoft Office
X-Ray certified Cash handling: credit, checks, debit transactions
Periodontal dressing Sales ability, product information
Proficient in QSI software
Employment Experience
Dental Assistant/Front Desk Bright Now Dental, Oceanside, CA Mar. 2011
As an extern I perfected my skills in chair-side assisting, infection control, taking dental impressions,
mixing cements and other dental products, sterilization techniques, time management in scheduling
appointments, dental X-rays, QSI software: patient information, scheduling and insurances.
Administrative Assistant Signature Flooring, Inc., Oceanside, CA Jan. 2009 – Aug.
2010
As an on-call Administrative Assistant when sales volume increased, I greeted customers, processed
incoming mail, answered phones, took detailed messages, coordinated promotional and advertising
materials, made follow-up phone calls, input and managed data.
Administrative Assistant Freight Capitol, Oceanside, CA Apr. 2008 – Jan.
2009
Answered phones, filed, worked on Microsoft Word, Excel, PowerPoint and Photoshop. Other software
programs: Sales Logic, Factor Soft and Crystal Reports. Processed incoming and outgoing mail,
averaging 1,000 pieces daily of invoices and direct mail materials through FedEx, Certified Mail and
DHL.
Customer Service/ Cashier
Greeted customers, stocked inventory and handled cash, credit, checks and debit transactions. Maintained
a neat, professional, safe and sanitary work environment.
Closet Apparel, Oceanside, CA Jan. 2010 – Jul.
2010
Soup Plantation, Oceanside, CA Jan. 2008 – Apr.
2008
Dollar Tree, Oceanside, CA Apr. 2006 – Jul. 2007
Education
Mar. 2011 – June 2011 UEI College of San Marcos Dental Assistance Certified
HIPPA Certified X-Ray License
Certified
CPR Certified Sterilization Workshop
Apr. 2011 Job Readiness Workshop Certificate
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