Customer Service Medical

Rebecca Piechowiak

*** * ***** **.

D a rien Center NY, 14040

Home: 585-***-****

Cell: 716-***-****

rp ******@**.*******.***

Profile

Administrative support professional offering versatile office management

skills and proficiency in Microsoft Office programs. Strong planner and

problem solver who readily adapts to change, works independently and

exceeds expectations. Able to juggle multiple priorities and meet tight

deadlines without compromising quality.

Education

Attica Central School

High School Regents Diploma

Graduated June 2008

Genesee Community College Batavia, NY

August 2009 – Present

Relevant Courses:

Basic Accounting Practices

Medical Terminology

Business Communications

Microcomputer Applications

Advanced Microcomputer Applications

Computer Information Systems

Keyboarding

Intermediate Keyboarding

Production Keyboarding

Medical Forms and billing

Medical Office Procedures

Desktop Publishing

Key Skills

Office Office Spreadsheets/Reports Front Desk Reception

Skills: Management Calendaring Retail

Records Customer Service

Management

Rebecca Piechowiak – Page 1

Comput MS Word MS Outlook MS Publisher

er Skills: MS Excel MS Access

MS PowerPoint MS Project

Experience

Wyoming County Community Hospital Internship

Warsaw, NY May 2011 July 2011

Job duties include registration in the emergency room, working in the business office mailing

out letters and sorting mail in the mail room, and also receiving money and making sure

patients are paying on their accounts. Working in credit and collections doing accounts

receivable, account summaries, sending out balance letters and cleaning up and organizing

patients accounts.

Darien Lake Theme Park Job Title: Guest Relations

Darien Center, NY Representative, Ticket Taker and Water

Attendant

June 2007 until Present

Job duties include customer service, answering telephone and addressing customer’s

questions and concerns, processing season’s passes, data entry, handling customer

complaints and making decisions on what actions to take in the situation. Supervision of

approximately twenty five employees. Responsible for counting money and making sure the

front gate ran smoothly.

Attica Central School Job Title: Cleaner

Attica, NY April 2009 – August 2009

Assigned to clean a unit of classrooms at the end of the school day.

Peebles Job Title: Sales Associate

Batavia, NY November 2008

Responsible for the set up of a new store. Arranging clothing in the proper departments.

Once the store was open I was responsible for customer service, cashing out customers,

helping them find items they were looking for, answering any questions they had about

items, and restocking shelves and racks when they were getting low.

Personal Accomplishments

Rebecca Piechowiak – Page 2

President’s List at Genesee Community College

Dean’s List at Genesee Community College

Completion of Leadership Courses

Vice President of Recruitment for Alpha Epsilon Gamma at Genesee Community College

Captain of Genesee Community College Cheerleading Team

References

Available upon request.

Rebecca Piechowiak – Page 3

Contact this candidate