Jessica Mixon
*** ***** ** ********, ** *****
Employment
Front of House Oct 2010-February 2011
BabyCakes NYC (Downtown Disney)
Working the front of house at Babycakes NYC consisted of helping our customers with food allergies determine if they can have
our products. We were a gluten free and vegan establishment, because of this I have had extensive training in what goes in and
does not go into our baked goods. I was able to educate customers about them and describe the differences between our goods
and normal baked goods. My responsibilities also included working a register, frosting cupcakes, and making the cases our
products are in appealing to customers while still adhering to Disney’s standards. The reason this job was brief is because I was
only in Florida temporarily.
Collector/Administrative Assistant Jan2009-Sept 2010 and April 2011-May 2011
Smith, Rouchon, & Associates
At SRA, I was hired to be a collector. We mainly collected on medical claims, but we also collected for phone companies,
daycare centers and various other companies. Because of the reputation of Smith, Rouchon, and Associates I was expected to
handle the debtors professionally. I was required to make 100-175 calls a day. I handled several insurance claims and have an
understanding of how claims work now. After being there 3-4 months, I was asked to take on more responsibility, which
included working as a secretary and helping train new employees that were hired. As an administrative assistant, I answered the
phone, filed papers, and performed various tasks online. I input all new business that came into the office for the collectors to
collect on, which would be anywhere from 2-6 different clients a day. I maintained a professional attitude due to constant contact
with our clients.
Driver 2007-2008
Domino's Pizza
As a driver, I handled the customers with professionalism. I also opened the store and set it up for the day. I answered the phone
and helped make the food when I was needed. I was offered a promotion to an assistant manager but declined the offer because I
was not guaranteed the hours that I needed.
Secretary (Temporary) 2007
FL Crane and Sons, INC
At FL Crane, I became familiar with Microsoft Excel, which I used in setting up several new projects. I also was responsible for
accounts payable, accounts receivable and payroll using the program Starbuilder. I handled a six line phone and other
basic clerical tasks throughout the day. This was a temporary position through Willstaff while an employee was on medical leave
for eight weeks.
Assistant Manager Years Employed- 2004-2007
Sonic Drive-In
I was hired as a carhop and was promoted to crew leader within six months. Shortly after that, I was promoted to
assistant manager and remained in that position until I resigned. I worked with a computer a great deal. As an assistant manager,
I did weekly food and paper goods inventory and placed the orders accordingly to insure there were no shortages through the
week. I did payroll bi-weekly. I handled a large amount of money and did the deposits twice daily. I managed thirty plus people
on a daily basis and was able to keep overhead to a minimum while making sure the store was operating efficiently. I built
excellent time management skills that helped me schedule fewer employees yet maintain excellent service. I acquired great
people skills from dealing with employees as well as customer complaints. I also handled most of the training at my store and
was sent to Florida to open a new store and assist in the training process.
Secretary Years Employed- 2005
Applewhite Rentals
Although my employment at Applewhite Rentals was brief, I learned a great deal about computer software and used this
knowledge to enter invoices and run statements. While employed, I learned to use PeachTree Accounting. I answered the phone
and transferred customers to the person they needed to talk to. I was responsible for opening and distributing the morning mail as
well as making sure it was delivered to the Post Office in the afternoon. My typing skills developed a great deal more while
employed at Applewhite Rentals.
Education
FLORENCE HIGH SCHOOL GRADUATED 2005
I graduated with honors from Florence High School for being in the top 10 percent of my class. I was a member of the BETA
club and earned various annual awards in my years of attendance. I competed in the Math and Science competition in my junior
year. I was a cadet in the JROTC as well as a platoon leader. I received many ribbons pertaining to the skills that I acquired. I was
also on the drill team.
HINDS COMMUNITY COLLEGE Years attended 2010-
I am still attending Hinds CC. My major is accounting. I was just recently added to the Dean’s Scholar list for having a 3.5 GPA
or better on 12 or more hours. I am in my last semester and set to graduate with my associate’s degree in accounting this
summer.
MILLSAPS COLLEGE Years attended 2005
1 semester Jackson, Ms
Business courses
Skills
• people skills
• knowledge of Word, WordPerfect, Word XP, Word Excel
• organizational skills
• quick learner
• 45 words per minute
• quick with a calculator
• some accounts payable and accounts receivable
• training
• collections
References available on request