Customer Service Manager
Resume:
Alisha J. Gafford
Greenville, SC 29615
abg32h@r.postjobfree.com
SUMMARY
QUALIFICATIONS
● Ability to organize, prioritize and work within deadlines
● Self-motivated, initiative, maintains a high level of energy
● Problem analysis, use of judgment and ability to solve problems efficiently
● Establish positive working relationships with customers/clients
WORK EXPERIENCE
2009 – Current The Miller Law Firm, P.A.
Legal Assistant Greenville, SC
● Handle all phone calls; create and file legal documents
● Manage appointment calendar for attorney including Court calendar
● Meet with all clients
● Assist with filing pleadings
2008 - 2010 The UPS Store
Manager Greenville, SC
● Customer Service Excellence
● Teambuilding/Training/Supervision
● Inventory Management
● Merchandising Strategies
● Budgeting & Cost Controls
2009 - 2010 Simply Massage
Receptionist Greenville, SC
● Attended phone calls
● Successfully organized appointments
● Received invoices and arranged documentations for the payments
● Scanned and filed documents
EDUCATION
● Greenville Technical College - Photography Major Greenville, SC
August 2007 – December 2008
FREELANCE
● Videographer
● Photographer
*References available upon request
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