Human Resources Management
Resume:
Jimy Lincoln
***********@*****.***
HR Generalist/Consultant
Human Resource Generalist with more than 10 years hands-on experience in
Benefits, Recruiting, Training, Payroll, Performance Management and
Employee Relations in global organizations. Proficient at managing
multiple locations and projects simultaneously.
Areas of Expertise
. Talent Acquisition . Performance
Feedback/Coaching
. Workers' Compensation . Guidance on Employee
Admin. Issues
. Training/Meeting . Benefits/Payroll
Facilitation Administration
. FMLA/ADA . Employee Relations
Professional Experience
SOUTHWEST KEY ENTERPRISES, INC. (A Division of Southwest Key Programs (non-
profit)) Social Enterprise Company
2009-Present
HUMAN RESOURCES GENERALIST
Talent Acquisition
. Responsible for full talent acquisition life cycle
o Work closely with hiring managers to draft requisitions
o Manage recruiting for each of the three Enterprise
companies
o Source talent through career fairs, open houses,
internet, agencies and networking
Talent Management
. Coach and counsel employees on career paths
o Provide guidance and support to management in addressing
employee
performance concerns
o Member of the Board of Managers which decides the
direction of the Enterprise Companies
o Create employee guidebooks, policies, job descriptions
and procedures where necessary
o Manage workers' compensation and unemployment claims
Employee Relations
. Provide counsel to all levels of the company
o Work with management and employees daily to prevent and
solve employee problems
o Facilitate conflict resolution of employee issues
o Conduct investigations when appropriate and ensure fair and
consistent
application of company policy and procedures
o Recommend actions appropriate for conflict resolution,
including disciplinary
actions up to and including termination
Training
. Coordinate and conduct management training
o Coordinate & schedule new hire on-boarding process to
help assimilate to the company Develop training programs
including but not limited to new employee orientation,
supervisory training, and staff skill development
o Perform monthly OSHA training
COVENTRY HEALTH CARE
Leading Managed Care Company
2007-2009
HUMAN RESOURCES GENERALIST - IT Division (multi-state)
Talent Acquisition
. Responsible for full talent acquisition life cycle
o Worked closely with hiring managers to draft requisitions
o Managed and promote employee referral program
o Sourced talent through career fairs, open houses,
internet, agencies and networking
o Coordinated & scheduled new hire on-boarding process to
help assimilate to the company
Talent Management
. Coached and counseled employees on career paths
o Assisted management in developing and managing
Performance Reviews, Personal Improvement Plans and Development
Plans
o Facilitated Succession Planning meetings to ascertain
readiness of employees
o Identified gaps in the knowledge of the associate and
suggest on-line, instructor led or self manage learning courses
o Conducted training programs including but not limited to
new employee orientation, supervisory training, and staff skill
development for employees in AZ, FL, MA, MO, NH, NY, PA, and TN
o Moved to Burlington, MA to ensure a smooth transition
with the acquisition of Concentra Health Care's Workers'
Compensation business
Employee Relations
. Provide counsel to all levels of the organization
o Worked with management and employees daily to avert and
resolve employee problems
o Advised and counsel department leaders and management
staff in handling difficult and sensitive employee issues
o Reviewed and investigate violations of policy and
recommend actions appropriate for conflict resolution,
including disciplinary actions up to and including termination
HEALTH NET, INC.
Leading Managed Care Company
2005-2006
HUMAN RESOURCES CONSULTANT (multi-state)
LOA Administration
. Managed entire LOA process
o Served as liaison to employees and line management by
providing information on all aspects of human resources and
payroll including staffing, compensation, benefits, retirement,
leaves of absence and transfers
o Managed leave of absence requests from beginning to end,
including review of all written correspondence, follow up and
problem resolution in accordance with company, state, and
federal guidelines
o Provided excellent customer service to ensure the needs
of the employee are met and satisfactory
ESOTERIX, INC. (A Division of LabCorp)
2003-2005
Leading Laboratory Services Company
HUMAN RESOURCES REPRESENTATIVE (multi-state)
Talent Acquisition
. Responsible for full talent acquisition life cycle
o Sourced talent by way of job fairs, internet, direct
sourcing and networking
o Received resumes, selected candidates and arranged
interview schedules
o Performed pre-screening interviews in-person and via
phone. Provided company overview and benefits explanation
Training
. Coordinated and conducted management training
o Conducted new hire orientations to ensure new employees
understood company policies and procedures
o Managed benefits package (Medical, Dental, Vision,
Flexible Spending, 401K, COBRA)
o Performed safety training which included, blood borne
pathogens, fire safety, hazardous waste, radiation safety and
spills
CARDSERVICE INTERNATIONAL (A Division of First Data Corp)
2001-2003
World Leader in Information Commerce
HUMAN RESOURCES GENERALIST (multi-state)
Talent Acquisition
. Responsible for full talent acquisition life cycle
o Sourced talent by way of job fairs, internet, and
networking
o Performed employment verifications to ensure accuracy of
employment history of candidates
o Negotiated salaries of the potential employees
Training
. Coordinated and conducted management training
o Assisted with implementing and facilitating company
programs that aligned with key business initiatives
o Trained exempt level employees on the performance
evaluation program to ensure direct reports received both
positive as well as constructive feedback during the process
o Provided support to supervisors and managers with
employee relations issues by providing guidance and coaching
Education
B.S. Business Management
Georgia Institute of Technology, Atlanta, GA
Technical Knowledge
PeopleSoft, ADP Payroll, Ceridian Payroll, Kenexa Recruiter, CompNet,
Ultimate Software (UltiPro), Kronos, Oracle, Great Plains, LMS (Learning
Management Software), iCIMS (recruiting platform)
Professional Affiliations
. Society for Human Resource Management
. Currently preparing for PHR exam
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