**** ***** ****** *********@*****.***
Cumming, GA 30040 Page 1 of 2
Objective
Objective
To utilize my diverse background and professional expertise in helping a company increase both its profitability and
productivity.
Summary of Qualifications
Over twelve years experience excelling in sales, sales training, accounting and administrative functions
•
Exceptional organizational and prioritization skills, especially in fast-paced environments
•
Excellent verbal and written communication skills, emphasizing both accuracy and detail
•
Extremely motivated, dependable and loyal with a strong work ethic
•
Expert level PC skills with exposure to a wide variety of software applications
•
Employment
Sales / Training / Specialist Mar. 2011 – Present
Regulatory Apple, Inc.
Atlanta, GA
• Consult & provide Apple solutions & support to
consumers as well as SMB market.
Trade Sales Administrator Apr. 2006 – May 2007
Hansgrohe
Alpharetta, GA
• Developed a standard reporting template to effectively communicate monthly sales reports
to senior staff
Sales Trainer / Sales Analyst / Budget Analyst - $43.5K Mar. 1998 – Apr. 2002
ALLTEL Communications, Inc.
Alpharetta, GA
• Developed “New Hire” Training Program for all new sales support & staff for a twelve market
organization within a tri-state area
Conceptualized and developed internal sales incentives which increased national revenue for
•
Southeast market by 25%
As an integral member of a marketing team was recognized on a national level as the #1
•
market for roaming revenue for 2001
Provided support in creation and facilitation of biweekly Project Manager training sessions
•
Supervised two auditors responsible for implementation of proper store policies and procedures
•
throughout the state of Georgia
Based on exemplary performance in providing targeted solutions during a client crisis was
•
awarded the “Excellence in Selling” award in August 2001
Certified in “PowerTalk” training course in January 2001 (train-the-trainer program)
•
Managed and maintained budgets in excess of $70M, as well as AR/AP processes and
•
procedures
Effectively supported the management of customer escalations providing effective solutions to
•
disputes and policy reviews
Administrative Office Manager - $35k Aug. 2007 – Oct. 2008
Ista North America, Inc.
Alpharetta, GA
Served as sole administrator for 4 Vice Presidents and Chief Financial Officer of a
•
Company
Developed an online process to improve the effectiveness of the department and overall
•
support operation for 130 people
Recipient of the “Helping Hand” People’s Choice Award in December 2007
•
Kim S. Brown 678/513/6603
3905 Agard Street *********@*****.***
Cumming, GA 30040 Page 2 of 2
Administrative Office Manager - $45.6k Jun. 2003 – Oct. 2003
(cont’d.) Project Accountant Oct. 2004 – Jun. 2005
Rochester and Associates
Dunwoody, GA & Gainesville, GA
• Aggressively reduced aged receivables resulting in a 70% reduction for the Atlanta branch
office
• Successfully handled company collections and managed all processes and procedures on
a monthly basis
IT Administrative Support for Client Services Group Jan. 2003 – Jun 2003
Northern Trust / Randstad Staffing * temp position
Dunwoody, GA
• Managed the migration of ten thousand client records while maintaining strict adherence to
privacy protocols
Project Management Business Owner / Skin Care Consultant Feb. 2010 – Present
Dalla Terra Skin Care
Cumming, GA
• Developed, designed and implemented website for retail sales.
• Crafted and managed backend transactional solution thru Paypal payment services.
• Incorporated electronic invoicing to aid in sales tracking and paper reduction strategy.
• Created and currently maintain web 2.0 social media marketing strategies via my blog,
Twitter, LinkedIn and Facebook.
• Member of Georgia Commerce Club.
Business Owner / Bag Designer Jun. 2005 – Apr. 2006
It’s My Bag Baby
Alpharetta, GA
• Personally designed and created multiple product lines of handmade handbags for women.
This required effective project management from inception through manufacturing and
sales.
• Created efficient and effective manufacturing templates in order to maximize quality of
product and still maintain lower costs in construction. This method allowed me to effectively
double the output of handbags each week from 10 to 20 units while increasing profit
margins.
• Designed, implemented, and managed a creative marketing strategy by using physical
brochures, sample placements and web based advertising in order to promote sales.
• Utilized available web based tools to design and regularly maintain a retail sales website.
Education
Education and Technical Skills
Education: Syracuse University, Syracuse, New York Aug. 1989 – Aug. 1993
Bachelor of Science degree in Speech Communication
Technical Skills: Accounting/Financial – SagePro, SAP, Business Warehouse, JD Edwards, Enterprise &
•
DREAMWRITER report writing. Creating/running FASTR reports, Hyperion Enterprise
(Citrix Network Neighborhood), Hyperion Pillar Software, Peachtree Accounting
(PC & Mac User)
(Professional Version), Quickbooks
Microsoft Office Products - Access, Excel, Outlook, PowerPoint, Project and Publisher
•
Other Software – Bento database software (for Mac), iLife & iWorks Suite (for Mac), F-3,
•
Freelance, Lotus Notes, Peoplesoft, Visio software, Virtuoso I & II, Infocell, POS systems,
Homestead web design software, Deltek Advantage & RITS Proposal Entry system for
Engineering/Survey work, Print Artist, Harvard Graphics