Project Manager Customer Service

DAVID PALMA

**** ********** **. ******, ** *****

HM: 909-***-**** Cell: 909-***-**** E-mail: abg2s6@r.postjobfree.com

OBJECTIVE

To obtain a position in a well established organization where my skills and previous experience will be an asset to the company and will allow me the opportunity for professional growth. I am also open to learning other skills from new organizations and although looking for full time work, I will accept a part-time position in order to establish myself with your organization.

HILIGHTS

Awarded International Union Of Painters And Allied Trades Job Corps Program Participant @ WFCA's Surfaces Trade Show/ Las Vegas, Nevada.

Certificate of Achievement in “Joint Apprenticeship & Training Committee” for the Local #1247 Flooring Union.

Moving Beyond awarded twice with The Ardex & WW Henry Co.

Achievement for the Dale Carnegie Course.

Awarded the Dale Carnegie’s Scrapbook for best speech.

EXPERIENCE

Over 18 years of experience in the professional flooring installation and flooring construction business as

Well as sales, estimating and customer service experience.

Self Employed / Handyman

July 2011 – Current

6127 Risingstar Dr

Corona, Ca 92880

Office 909-***-****

• Devoted full time duties to search for work on a daily basis.

• Jobs included but were not limited to: Flooring, Painting, and Plumbing, landscaping, dry wall, and minor electrical.

Quality Control / Flooring Manager

Sep 2010 – July 2011

Reliable Renovations, Inc.

3115 Palisades Dr.

Corona, Ca 92880

Office 951-***-****

• Quality Control and inspection of completed flooring installed at all apartment properties along with on the spot repairs if needed

• Sales/Marketing of existing and new property managements of residential apartment properties throughout So. California

• Measuring/Estimating residential apartment properties for various property managements

• Project Manager on occasion when working on Hotel projects

• Morning Shop Duties helping get the flooring installers proper materials and paper work out on a daily basis

• Office work on orders, quotes, filing, measurements etc…

Flooring Estimator / Project Manager

August 2007 - September 2009

R & S Floor Covering

1142 Acacia Ct

Ontario, CA 91761

Office 909-***-****

• Estimating commercial projects from numerous general contractors and local small businesses including the management of various projects received.

• Devoted full time duties to include Estimating and supporting customers on a daily basis.

• Promoting of some flooring sales.

Sales Representative

July 2004 - August 2007

Ardex Engineered Cements & the W.W. Henry Co.

400 Ardex Park Dr.

Aliquippa, PA 15001

Office 724-***-****

• Soliciting and promoting sales for a Major Underlayment & Adhesive Manufacturing Company.

• Devoted full time duties to include demonstrating and supporting customers on a daily basis with the proper use and installation of products sold, as well as product knowledge support.

• On site product demonstrations.

• Resilient Floor & Decorative Covering Local Union #1247 Training for the Apprenticeship program.

Customer Service Representative/Sheet Vinyl Installer

January 2003 - July 2004

Creative Touch Interiors

42301 Zevo Dr. Suite A,

Temecula, CA 92590

Office 951-***-****

• Inspect and repair floor covering issues reported by new homeowners in planned home developments.

• Install floor coverings, particularly sheet vinyl flooring in new track homes.

Journeyman Flooring Installer

1990-2002

Southern California Resilient Floor & Decorative Coverings (Local Union 1247)

Whittier, CA

• Installed floor coverings for union contractors in the Southern California area. Companies assigned during this time period included but were not limited to the following: R & S Floor Covering, Ontario Ca., Empire Floor Covering, Ontario Ca., CIR Flooring, Irvine Ca., JJJ Floor Covering, Pico Rivera Ca.

LICENSE / CERTIFICATION

• Class “C” California Drivers License.

• Ardex Moisture Control Training.

• Ardex Engineered Cements Underlayment’s & Toppings Training.

OTHER SKILLS

• Auto Shop-1/High School.

• Computer Skills - Microsoft Office: Word and Excel.

• Auto: Repair/Maintenance - Brakes, Oil Change, Tune Up, Starter and parts replacements.

• Thomas Brothers Guide Maps and GPS.

• Electrical/Home- Miner re-wiring, plug outlets and ceiling fan hookups

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