Regina Rutledge

**** ****** ****** **********, ** 44023

216-***-****

abg2s5@r.postjobfree.com

SUMMARY OF QUALIFICATIONS & SKILLS

• Four years of management experience including training, performance management, and

employee relations

• Experience in managing multiple operations

• Managed inventory in excess of $250,000 +

• Ability to be flexible, prioritize projects, and perform under pressure

• Exceptional work ethic with focus on quality

• Excellent customer service skills

• Demonstrate ability to take a lead and motivate, problem solve and coach

EXPERIENCE

HR Specialist

Nestle (Adecco-Contract) 04/2011-Present

• organizational and space planning through projects for plant manager and supervisors

such as performance management tools

• employment and compliance to regulatory concerns and reporting by performing quality

control and testing

• policy development and documentation by creating updated policies adhering to company

needs as to remain in compliance with audits

• employee relations daily for production lines and 3 shifts

• employee services and counseling such as EAP

• FMLA compliance by issuing eligibility and non-eligibility, creating letters, and entering

into HRIS data systems

• Update KRONOS with employee data such has performance evaluations, corrective

actions, terminations, and attendance

Trainer- Laboratory

Hillcrest Hospital, Mayfield Heights, Ohio 8/2008 – Present

Develop diverse training programs to help workers maintain or improve job skills.

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Assess training needs through surveys, interviews with employees, focus groups, or

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consultation with managers, instructors, or customer representatives.

Organize and develop, or obtain, training procedure manuals and guides and course

•

materials such as handouts and visual materials for a diverse group of employees

Present information, using a variety of instructional techniques and formats such as role

•

playing, simulations, team exercises, group discussions, videos and lectures.

Analyze and record test data to issue reports that use charts, graphs and narratives.

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Human Resource Intern 5/2009 – 9/2009

Doubletree Hotel, Cleveland, Ohio

Process, verify, and maintain personnel related documentation, including staffing,

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recruitment, training, grievances, performance evaluations, classifications, and employee

leave of absence.

Maintained HRIS system each employee, including such information as addresses,

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weekly earnings, absences, amount of sales or production, supervisory reports on

performance, and dates of and reasons for terminations.

Examine employee files to answer inquiries and provide information for personnel

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actions.

Answer questions regarding examinations, eligibility, salaries, benefits, and other

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pertinent information.

Compile and prepare reports and documents pertaining to personnel activities.

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Process and review employment applications to evaluate qualifications or eligibility of

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applicants, pre-screen candidates, set up interviews

Arrange for advertising or posting of job vacancies, and notify eligible workers of

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position availability.

HR Generalist, (Assistant Manager) 07/2004-08/2008

Bes of Ohio, dba Med group, Parma Hts, Ohio

• Resolve complaints and answer employee’s questions regarding policies and procedures.

• Supervise and coached the work of office, administrative, or customer service employees

to ensure adherence to quality standards, deadlines, and proper procedures, correcting

errors or problems.

Communicated employees with guidance in handling difficult or complex problems and

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in resolving escalated complaints or disputes.

Implement corporate and departmental policies, procedures, and service standards in

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conjunction with management.

Coached job performance problems with employees to identify causes and issues and to

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work on resolving problems.

Evaluate employees' job performance and conformance to regulations and recommend

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appropriate personnel action.

Review records and reports pertaining to activities such as production, payroll, and

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shipping to verify details, monitor work activities, and evaluate performance.

Recruit, interview, and select employees.

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EDUCATION

Bryant & Stratton College, Parma Ohio 04/2011

Bachelors of Business Administration – GPA 3.80

(Magna cum Laude)

Bryant & Stratton College, Parma Ohio 08/2009

Associates of Human Resource Management - GPA 3.0

(Dean’s List Honors)

ASSOCIATIONS & VOLUNTEER WORK

Society for Human Resource Management Present -Chapter5625

(Vice President)

Adopt a Family Present-Non-Profit

(Social Counselor)

March of Dimes Present-2011

(Walker and Captain)

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