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Customer Service Administrative Assistant

Location:
Milton, FL, 32571
Posted:
July 24, 2011

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Resume:

Melissa Earnhardt

**** ******** ***

Pace, FL 32571

Phone: 417-***-****

863-***-****

E-mail: abg2qe@r.postjobfree.com

URL: http://www.linkedin.com/in/melissaschulze

I am a detail oriented accounting professional with high ethical standards.

It is my career objective to obtain my CPA and a promising career with a

respected company.

Education

Master of Science in Accountancy

Phoenix University

2008 - 2010

3.70 GPA

Bachelor of Science in Mass Media Springfield, MO

Missouri State University 2002-

2006

Specific training in scriptwriting and television production

Professional Experience

Equity Accounting Pace, FL

Bookkeeper/Administrative Assistant/Office Manager

2009 - Current

. In charge of office operations - assign tasks and ensure they are

carried out

. Prepare bank reconciliations and adjusting journal entries required to

create monthly, quarterly, & annual financial statements

. In charge of Accounts Receivable and Accounts Payable duties

. Prepare payroll, payroll tax deposits, and payroll reports

. Prepare Sales tax Returns

. Prepare and process corporate and individual tax returns

. File annual reports, extensions and tangible tax returns

. Compose letters to IRS and clients

Highlands Independent Bank Sebring, FL

Floater - Customer Service and Teller

2008 - 2009

. Shadowed accounting department and reviewed Accounts Receivable and

Accounts Payable processes, auditing, journal entries, financial

statements, and the issuance of bonds.

. Handled large sums of money, confidential customer information,

transactions that involved money orders, cashier's checks, loan

payments and holds.

. Opened, closed, and maintained accounts, CDs, and IRAs.

. Researched, documented and organized data.

. Balanced bank, ATM and cash on closing and opening basis.

. Responsible for the cash vault at all times; distributed money to and

from tellers and vault, as well as sold and ordered money for the

vault.

Alltel Springfield,

MO

Customer Service Specialist 2007 -

2008

. Provided detailed explanations of account information and gave

specific benefits of products we offered that fit individuals' needs

and lifestyles.

Best Buy Springfield, MO

Customer Service Specialist 2003 -

2007

. Processed returns and exchanges, researched customer purchases and

orders, counted down employee drawers, and prepared end-of-day

reports.

Van Heusen Warrenton, MO

Floor Supervisor 1999-

2003

. Served as shift leader, including handling money, managing 3-4

employees, and opening and closing store.

Additional Achievements & Skills

. Notary Public.

. Member of IMA (Institute of Management Accountants), FICPA (Florida

Institute of Certified Public Accountants), and AIPB (American

Institute of Professional Bookkeepers).

. Completed 3-day webinar on Essentials of Enterprise Risk Management

(ERM) and Internal Controls. Received 3 NASBA (National Association

of State Boards of Accountancy) CPE completion certificates and an IMA

Risk Management and Internal Controls Certificate.

. Received letter of recognition for talent from the MSU English

department.

. Experienced in accommodating the needs of multiple types of clients

and communicating effectively in a group environment.

. Experienced in documenting and recording data.

. Experienced in technical writing, copywriting, creative writing and

editing.

. Knowledgeable in ethics and laws associated with accounting and

journalism.

. Proficient in Microsoft Word, PowerPoint, Excel, Outlook, Peachtree,

Movie Magic Screenwriter, and Avid XP software.

References Upon request



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