JENNIFER A. PROVOLISH, SPHR

abg2nt@r.postjobfree.com

**** ******** **

Toledo, OH 43613

419-***-****

419-***-****

Experience

March 2007 – Eastman & Smith Ltd., Toledo OH

Human Resources Manager

July 2011

Director of all human resource functions for large law firm with over 75

attorneys and 150 employees

Planned, designed, developed, communicated, implemented, and interpreted

human resource policies, programs, and procedures

Recruited, screened, interviewed, hired, orientated, trained, monitored,

evaluated, and terminated staff for three offices located throughout Ohio

Supervised 50 secretaries and eight Office Services staff

Managed an extensive employee benefits program includi ng health, disability,

life/AD&D, FSA, HSA, and long-term care, and assisted in resolving

employee/carrier disagreements

Ensured legal compliance of all federal and state laws, including FLSA, FMLA,

COBRA, OWPBA, and ADA

Pursued improvements to current procedures and evaluated short and long-term

training needs

Served as a central point of contact for all day-to-day issues and questions from

management and staff

Provided counseling, guidance, coaching, and feedback to staff, document ed

discussions, and strictly maintained all personnel files

Researched and advised top management on appropriate compensation

structures

Performed yearly evaluations for staff of almost 60 and revised job descriptions

as needed

Responsible for several marketing functions including ads, sponsorships, events,

media campaigns, seminars, and monitoring the firm’s client development

Researched, designed, and maintained an effective firm-wide wellness program

Monitored worker’s compensation and unemployment claims

Event planner for all firm parties and mixers (typically 13 per year)

August 2005 –

March 2007 Cardinal Services Inc, Toledo OH

Human Resources Generalist

Recruited, screened, interviewed, tested, terminated, orientated, drug screened,

performed background checks and built relationships with potentia l employees

Entered and tracked payroll, holiday pay, and vacation requests for

approximately 200 non-exempt employees on a weekly basis

Placed candidates into positions that best matched their qualifications with

customer needs

Assisted in the unemployment and worker’s compensation process

Maintained employee files and handled conflicts in a confidential manner

Built rapport with clients and employees and ensured constant customer

satisfaction

Member of the BP-Project, which consisted of screening, interviewing, and

testing over 1,500 candidates

Attended numerous recruiting events and college career fairs

April 2005- Unival Inc, Ann Arbor MI

Recruiter

July 2005

Enlisted licensed healthcare professionals at a national level to perform site

credentialing for health insurance companies

Played a critical role in the development of recruitment, selection, and

retention strategies

Sourced, screened, and phone interviewed each candidate

Placed each reviewer into a relative training class, verified conclusion of

training, graded exams and followed up on necessary HR documents

Wrote and placed advertisements via ne wspapers and Internet

Quickly built relationships and established trust with candidates throughout

the United States

Displayed a strong capability to forecast future recruitment needs

September 2004-

Internship: Hickory Farms, Maumee OH

December 2004

Human Resources Interviewing Intern

Evaluated, tested, interviewed, and hired seasonal employees for sales and

customer service

Completed hiring documentation and placed newly hired employees into

appropriate training classes

Utilized Kronos Software to track employee timekeeping

Maintained employee timecards and files

Demonstrated ability to learn quickly in a fast-paced environment

Able to multi-task and manage many projects simultaneously

Education &

Senior Professional in Human Resources (SPHR) awarded by the Human

Professional

Resource Certification Institute, June 2010

Development

Professional in Human Resources (PHR) awarded by the Human Resource

Certification Institute, June 2008

Bowling Green State University, Bowling Green, Ohio

Bachelors Degree of Arts, Interpersonal Communications with a focus in

Social Services

Graduated May 2005

Overall G.P.A.: 3.5/4.0

Community 2007-2011 Association of Legal Administrators member

Involvement 2009-2011 Association of Legal Administrators board member

2007-2011 Toledo’s 20 Under 40 committee member

2008-2011 Member of EPIC Toledo (Engaging People, Inspiring Change)

2007-2011 Member of TAHRA (Toledo Area Human Resource

Association)

2011 TAHRA Social Events committee member

2010-2011 TAHRA Community Service committee member

2007-2011 Member of SHRM (Society for Human Resource Management)

Proficient in Microsoft Windows XP, 2007, and 2010

Computer Skills

Expert in Microsoft Outlook,Word, Power Point, Excel, and Publisher

Extensive knowledge of ADP and Paychex Payroll Systems

Experience in Kronos Payroll Timekeeping System and Paychex Time &

Labor Online

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