Lori Maloney Snyder

* *** ****** ********, ** ***01 Cell: 540-***-**** Email: abg2n2@r.postjobfree.com

IT & Project Management Agile “SCRUM” Methodology VS 2010 C# MCSE+I/MCT

Key Skills

Executive level Information Technology and project management experience Proficient in

object oriented programming T SQL / I SQL 2008 Contract driven design SDLC

development to production SCRUM/Agile Lean processing theories Full spectrum

performance tuning Microsoft certified systems engineer and Microsoft certified Trainer

Professional Experience

SNL Financial, Charlottesville, VA Sr. Project Mgr, Software Developer, 10/04 to Present

In 2004, I joined SNL as Senior Project Manager where I championed and strategically managed the

development and in house implementation of the Microsoft CRM 3.0 customer relationship sales/support

system, supporting over 1500 employees world wide and $125m in sales. Microsoft stated that SNL had

the largest implementation of their system globally and were so impressed with some of the innovative code

I developed that they asked to use it in their corporate implementation team. As a core member of the first

SNL SCRUM team at SNL, I thoroughly embraced the Agile and Lean processing methodology. I have a

strong adherence to the tenets of the waterfall system, maintaining accurate backlog documentation, testing

plans, and development task management throughout the life of each sprint. Extensive consulting with c

level management stakeholders and SMEs on high visibility Finance and HR projects. Global workforce

staff experienced.

In 2008, I transitioned to the challenging and rewarding role of C# Software Developer where I could

devote myself to more creative pursuits embracing XProgramming (extreme programming) methodoly. I

was responsible for the development of the $125m Finance subscription and business management systems

where I provided primary software development and data warehousing expertise using Visual Studio

2008/2010 (C#), Team Foundation Server (TFS), Sharepoint, and MS SQL 2008. Applications include web

applications, dashboards, Windows forms, and Windows services. High concentration on critical thinking,

unit testing, Use Cases, QA, and end to end testing. In February 2010, I worked with my team to port the

MS CRM system and its 90 million records to SalesForce.com, and created integrated custom applications

to migrate data back and forth between the cloud and internal warehouses (middleware/middle tier). These

warehouses provided a staged setting to share data, analysis, and reporting amongst the varied local

systems.

Comdial Corp, Charlottesville, VA Manager of Information Technology, 4/98 to 09/04

In 1998, I joined Comdial as the Corporate Trainer for 1200 manufacturing and engineering

employees, providing technical instruction on entry to advanced level computer theory and

software development.

I n 1999, I was fast-t racked to the position of Webmaster w here I was responsible for all web-

based development for both Int ranet and Extranet sites in the corporate and subsidiary sites,

and a bottom-to-top in-house implementation of a Siebel 7.0 customer relationship

management/ERP/eBusiness customer care application serving over 850 users.

In 2000, I was promoted to M anager of Information Technology w here I directed a staff of

over 30 programmers/developers, support analysts, and network and server

administrators while continuing to bring new and innovative B2B, B2C, voice and VOIP

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applications to our Siebel system. System security and IT asset management system

i mplemented and audited. Windows NT/SQL 7-based.

BrainBench Corp Microsoft Exam Developer, 1/00 to 1/01 (p/t while at Comdial)

On a contract basis, I created M icrosoft exam tests for one of the country's leading exam

p reparers, creating such as exams as: MS Frontpage 2k, Dell Peripherals, MS Exchange

Server 5.5, Telecommunications, Visual Interdev 6.0, Vi r tual Private Networking (VPN),

and JavaServer Pages.

CFW nTelos Webmaster, 3/96 to 3/98

As one of the founding members of the CFW Communications In ternet team, as

Webmaster I was tasked with creating and maintaining the corporate web presence for

t his “new and burgeoning” technology. I was responsible for designing and developing the

corporate web site, In t ranet, Customer Care Center, and customer sites as well as creating

end-user t raining and t racking security breaches to the system. AS400/Unix-based.

Blue Ridge Community College Computer Instructor, 4/96 to 04/98 (p/t while at CFW)

While working for CFW, I was sought out to teach beginner to advanced level computer and

web development courses for the college. As this was a new initiative for BRCC, I was

responsible for creating and maintaining a comprehensive library of course materials used in

t he classroom.

Additionally, I presented several industry-specific corporate t raining courses for local

businesses on behalf of BRCC which included “Developing a Web Presence for

Accountants”, “Developing a Web Presence for Realtors”, “Developing a Web Presence for

Small Businesses”, and “Using the In ternet to Increase Your Business”.

Education & Certifications

Penn State University (State College, PA) BS in Computer Science, 1990, GPA 3.55

M icrosoft Certified Systems Engineer + I n te rnet (MCSE +I) - Core plus

“ Implementing & Supporting Microsoft Proxy Server”, “Microsoft Exchange Server”,

“ Microsoft IE Admin”, 4/1999

M icrosoft Certified T rainer (MCT) - T raining certifications for “Implementing &

Supporting Microsoft Proxy Server”, “Implementing & Supporting Windows NT”, and

“ Implementing & Supporting Exchange Server”, 4/1999

M icrosoft Certified P rofessional (MCP +I) - Core study+ TCP/IP and I IS, 2/1999

M icrosoft T rain-The-T rainer - M icrosoft CTEC t raining certification, 6/1998

M icrosoft Certified T raining - Certifications in “Preinstalling & Deploying MS

W indows 2k Professional”, “File & Print Servers for MS Windows 2k Professional and

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Server”, and “Designing & Implementing Web Solutions with MS Visual In terdev”,

2/2000

References available upon request

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