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Customer Service Medical

Location:
Cincinnati, OH, 45237
Posted:
July 30, 2011

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Resume:

Michael Ahmadi M.D.

**** *********** **, **********, ** 45237

513-***-****

email: abg2mg@r.postjobfree.com

OBJECTIVE

To obtain a position where I can maximize my multilayer of teaching, Medical education,

management skills, quality assurance, program development, training experience,

customer service, and a successful track record.

SUMMARY OF QUALIFICATIONS and Skills

Major strengths include strong leadership, ethical, open-minded, diplomatic, observant,

perceptive, versatile, tenacious, decisive and self-reliant.

I have excellent communication skills, competent, strong team player, attention to

detail, dutiful respect for compliance in all regulated environment, and Health

sciences as well as supervisory skills including hi ring, termination, scheduling,

t raining, payroll, and other administrative tasks. Thorough knowledge of current

medical education system, H IPAA, Regulatory affair, FDA 510k process, FDA 21

CFR 820, CMDCAS, MDD, CE, Medical device manufacturing and marketing, H IV

education, medical coding and billing and prevention and medical practices.

Computer and In ternet li terate.

I a lso have detail understanding of Accreditation Council for Continuing Medical

E ducation Association (ACCME), American Medical Association, and governmental

guidelines (Food and Drug Administration and Office of the Inspector General

Guidelines) for conduct and support of interactions with health professionals and

accredited educational provider organizations.

ROFESSIONAL ACCOMPLISHMENTS

Worked as a research consultant and associate successfully over the past four years for

one of the main researchers at University of Cincinnati diabetes research division, a NIH

funded project. Provided daily operational review/quality control of research subject

accountability as it relates to imposed government regulatory requirements in a medical

research environment. Trained other team members in data collection and interpretation,

sample collection and providing licensed staffing an extension in their duties by

managing the overall research project regulations documentation. Provided supervision

in patient recruitment, patient education, staff training, client’s intervention/resolution,

training in data collection, manpower scheduling, quality control, and special

projects/plant extensions and evaluations to ensure overall achievement of the project’s

goal.

I work as contractor for nxgmedical group (nxgmedical.com) as the QA consultant and

Regulatory Affairs advisor.

I worked as a counselor at Washington State Hospital where I provided t raining and

education, behavior modification and compliance with t reatment plan to mentally

challenged individuals.

A t Clinical-Coordinators.Com, I functioned as an E xecutive w ho has demonstrated

t he ability to oversee the operation of every aspect of a new start up. This was a

g reat hands-on experience in strategic planning, business unit development, project

and service management, and system strategies. Proven ability to successfully

analyze an organization's critical business requirements, identify deficiencies and

potential opportunities, and develop innovative and cost-effective solutions for

enhancing competitiveness, increasing revenues, and improving customer service

offerings. The job required frequent t raveling aboard.

WORK HISTORY

• Independent research associate at University of Cincinnati: 2007 – date

• Washington State Hospital 2004-2007 as teacher and patient educator

• CEO of Clinical-Coordinators.Com Los Angeles, CA: 2001 - 2004

• Parinaz Corporation, Los Angeles, CA 1991-2001

• In ternational Trading, Düsseldorf, Germany 1980-1988

• Medical equipment sales and t raining 2001-date as project assignment,

i nvolving Class I I, Class I I I medical devices and I ND.

EDUCATION

Medical Doctor, Ross University School of Medicine, New York, NY

Doctor of Medicine Program

Microbiology major, California State University Northridge, CA

Management Certificate offered by Union Oil Company, LA, CA

Colon Hydro therapy, Vancouver Canada

Fachhochschule Cologne, Germany

Certificate

ALS/BLS up-to-date

Medical Doctorate Degree

L-6 certificate for clinical t raining in state of California.

Uni ted States Medical L icensing Exams: Steps one and two and Clinical Skill test.

Certified Colon Hydro therapist

Certified Colon hydrotherapy machine installer and tech support

Extensive knowledge of billing and coding system

CPT/ICD9/CMS/HCPCS, Currently in process of being certified

HIV/AIDS counseling certificate

Extensive knowledge in 21 CFR 820

Good knowledge of the Medical Devices Directives and Certified

ISO13485/ISO9001 standard

Extensive knowledge in 510K application process and PMA of FDA

Certification in ISO 19001 2000 MQS/EMS

Certification in ISO 14961

Certification in ISO 14971

Certification in GMP

Certification in CMDCAS

Certification in CQA in progress

Extensive knowledge in MDD & CE/93/42/EEC

Extensive knowledge in ISO 60601

Language proficiency

English, German and Persian

Presentations

Over 100 presentations in areas of medical education, 510K application process,

business innovations and distance medical training.

References and work sample available upon request



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