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Customer Service Engineer

Location:
Harrisburg, NC, 28075
Posted:
July 31, 2011

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Resume:

Certified Plastics Technologist

Keith A. Albert

**** ***** ***** **. **********, North Carolina 28075 H 704-***-****)

abg2l2@r.postjobfree.com

Objective:

Seasoned technologist with customer service, operational/production and

research management gained through extensive experience in sheet extrusion,

compounding of thermosetting, thermoplastics resin systems and

thermoforming seeks a new position in operational and production

management.

Experience:

June 2009- Letica Corp.

May 2011 Production Supervisor, Clarksville, TN

Responsible for In line extrusion and thermoforming of cups and lids in

PETE, PP. and PS on off shifts. Lowered scrap percentages and began working

on a training program for operators and lead operators.

June 2003- Fiber Composites, LLC New London, NC

July, 2008 Production Supervisor, Railing Systems

Primary responsible for the extrusion processes, equipment and facilities

on 2 of the 4 shifts producing composites railing systems and PVC foam

board for the decking markets. Shift supervision is responsible for writing

SOP's, job descriptions, process protocols and training of resources for

the shift. Doubled the extrusion rates on existing equipment, dropped scrap

percentages to low single digits and introduced production efficiencies by

adding additional equipment without adding human resources to shifts.

March 2003- Summerfield Suites by Wyndham Mt Laurel, NJ

July 2003 Maintenance Associate

Facilities maintenance for the grounds, building and related equipment.

Sept 2002- Snow Ball Foods, LLC Williamstown, NJ

March 2003 Maintenance/Purchasing Agent

Responsible for organizing and implementing a preventive maintenance

program for the plant equipment and facilities and rationalize vendor

utilization. Provide for supplier owned and managed inventories when

feasible.

Jan 2002- Fred R Morgan& Sons, Electrical Contractors, Voorhees, NJ

Sept. 2002 Warehouse Coordinator

Designed and executed the implementation of the company wide computer

system to improve job costing and inventory allocation. Provided the

training and impetus to implement the improvements in concepts and business

practices to utilize the systems. Drpped inventory costs by 25% while

improving inventory control and accountability in the field.

1986-2001 Rohm and Haas Company, Modifiers Division, Philadelphia, PA

Packaging Technical Service Engineer, Modifiers

Supported customers in the areas of application development, processing and

troubleshooting by investigating and resolving customer issues with on-site

field visits and laboratory resources.

Provided troubleshooting, training and technical support to our customers

involved with sheet extrusion, thermoforming and compounding of APET, CPET,

PETE and/or polyolefin resin systems with and without our additives.

Provided on-site training sessions to customers staff in areas of

extrusion, thermoforming and compounding utilizing Rohm and Haas additives.

Coordinated all aspects of trial activities with the marketing and sales

groups while interacting with R&D chemists, manufacturing and quality

assurance.

Helped identify and asses product fit for new applications.

Managed technical service functions in the laboratory including assignment

of 2 technical staff to the appropriate customer and research related

projects.

Managed the Environmental, Health and Safety requirements for project

related vendor and customer trials.

In 1990 received the "Otto Haas" award for Technical Excellence for work on

a modifier that imparted better thermoformability to polypropylene.

2000, patent applied for, "Impact Modifier Concentrates for Amorphous

Aromatic Polyesters" through Rohm and Haas Company.

1984-1986 Dynachem Division of Morton Thiokol Tustin, Calif.

Process Engineer, Epoxy Molding Compounds

Provided the pilot plant process development for new processes and

equipment prior to giving on-site installation and start up assistance for

a new epoxy molding compound facility in Singapore. Set up the training

program for lead operators and production personnel in Singapore.

Coordinated the transfer of the pilot plant from Tustin, Ca to Bristol, PA

as a part of the sale to Rohm and Haas Company, Plaskon Division.

Managed the technical service functions in the laboratory prior to

transferring to the modifiers department.

1983-1984 General Polymers Corporation, La Mirada, Calif.

Shift Supervisor/Quality Assurance: Custom Color

Provided shift management for the compounding of custom color including

color matching expertise.

1983 Zee Plastics Inc Kent, WA

Production/Plant Manager; Expanded Polystyrene Foam

Coordinated all aspects of a facility extruding intermediate sheet product

and thermoforming EPS foam trays for the local poultry industry.

1981-1983 Mold Tech South El Monte, Calif

Mold Engraver

1975-1981 Acacia Moving Services

Principal

1969-1975 Dolco Packaging Corporation Pico Rivera, Calif

Shift Supervisor: Extrusion and Thermoforming Departments

Certified Plastics Technologist

Keith A. Albert

Education and Training:

1973 Rio Hondo College, Associates Degree, Business

1985 Senior member of the Society of Plastics Engineers

1989 Industrial Blow Molding, Argenta, Society of Plastics Engineers

1989 Sheet Extrusion and Thermoforming, Hopkins, G. Washington

University

1990 "Otto Haas" award for Technical Excellence, Rohm and Haas

Company

1990-1998 Spoke at numerous McConnell SPE thermoforming conferences and

seminars

1991 Thermoforming, McConnell, Society of Plastics Engineers

1992-2001 Board of Directors, Thermoforming Division of Society of

Plastics Engineers

1993 Advances in Thermoforming, Throne, University of Milwaukee

1994 Twin Screw Workshop, Thiele, American Leistritz Corporation

1995-1998 Lectured at Shawnee State University Portsmouth, Ohio (Plastics

Program)

1996+2000 Technical Chair for Thermoforming Conference, Society of

Plastics Engineers

1996 Co chaired the first annual "Expectations from Plastics",

Society of Plastics Engineers

1997 PETE Technology, Jabarin, University of Toledo

1998 Awarded the title of Certified Plastics Technologist, Institute

for Plastics Certification (SPE)

1998 Extrusion Seminar and Laboratory, Rauwendaal, Society of

Plastics Engineers

1999 Patent applied for, master batch modifier and resin system,

Rohm and Haas Company

2004 Extrusion Mini Conference, Extrusion Division of SPE and

Polymers Center of Excellence

2005 Extrusion 102, Mansur, Polymers Center of Excellence

Keyword Society of Plastics Engineers, thermoforming, extrusion,

compounding, AS 400, computers, field technical service,

maintenance, supervision



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