Customer Service Quality Assurance
Resume:
Michael Bonefont
Morrisville, PA 19067
**************@*****.***
C: 609-***-****
Objective
Obtain warehouse position where I can expand my warehousing skills. In my previous
experiences I have gained knowledge of the processes within the warehouse environment; however I
would like to further expand my knowledge of processes within the warehouse, as well as faces
challenges to excel in a career in the warehouse setting within the company.
Professional Experience
Adecco October 2010-October 2010
Ewing, NJ
Customer Service
-Trained to work in Call center to assist clients with register and re-register for PSAT tests.
-Trained to assist with general inquiries as well as update account information as needed for
schools and students.
Adecco April 2010-May 2010
Ewing, NJ
Customer Service
-Trained to work in Call center to assist clients with register and re-register for Praxis tests.
-Trained to assist with general inquiries as well as update account information as needed.
Randstad April 2010-April 2010
Bordentown, NJ
Warehouse
-Sort incoming shipments from warehouse using sorting machinery.
-Prepare shipments according to needs of stores, repackage orders, and load trucks to deliver
merchandise to local merchants.
Circuit City July 2007-March 2009
Lawrenceville, NJ
Car installation and Product Flow
-Install stereo systems, navigation systems, as well as tvs in a variety a vehicles.
-Process shipment and transfers within stores as well as from distribution centers.
-Set floor merchandise according to sales, as well as pricing and cycle counts weekly.
-Assist with home installations for theatre and entertainment systems.
-Created a well maintained and organized stock room to create a more efficient work
environment, and get products to our customers faster.
-Used Cherry Picker, RF Scanners, as well as computer inventory to sort and track merchandise
in stock at the store.
Children’s Place May 2007- Feb 2008
Lawrenceville, NJ
Stock
-Effectively maintained organized merchandise in the stockroom to enable quick location of
merchandise.
-Processed shipment and transfers from both the distribution warehouses, as well as store to store.
-Setup and broke down Floor setups, based off of season/promotions, as well as replenished
merchandise on the floor.
Randstad-Merrill Lynch Nov. 2006-March 2007
Hopewell, NJ
Processing Clerk
-Processed and filed incoming deposits and contributions for retirement accounts.
-Efficiently processed and cross-referenced documents for retirement contributions.
-Worked on a project to track retirement accounts, including their deposits made to the accounts.
Randstad-Merrill Lynch Oct. 2006-Nov. 2006
Hopewell, NJ
Mail room
-Effectively worked to ensure statements were sorted correctly and shipped out.
-Assisted in operating shipping machines for quality assurance, as well as correcting any errors in
packaging process.
Professional Skills
-Cherry Picker experience
-Proficiency with Microsoft Office
-Proficient Secretarial and Office Management
Education
West-Windsor Plainsboro High School Diploma June, 2001
West Windsor, NJ
References
Danielle Roscoe - Personal
Years known: 8
Phone number: 973-***-****
Marie Perks- Professional
Years known: 3
Phone number: 609-***-****
Mia Valentini - Professional
Years known: 3
Phone number: 609-***-****
Contact this candidate