Manager Project

Susan P. Strunk

***** ******** ( Mission Viejo ( CA 92691

abg2ja@r.postjobfree.com

*** ( 468 ( 9762 / 949 ( 468 ( 9547

Property Manager ( Leasing ( Tenant Relations

Dynamitic, energetic, analytical and pragmatic team-player recognized as a

leader in designing and implementing creative systematic approaches to

streamline office efficiency and increase the bottom line.

Professional accomplishments

( Designed and implemented automated invoices off excel spreadsheets,

reducing input errors by 98%.

( Created centralized computer filing system, gaining praise, this

quickly became company "model."

( Detailed research resulted in return of nearly $60,000 back to

tenants for prior cam overpayments.

( Articulate budget & cam preparations enabled on-time reconciliations

for 19 retail properties.

( Successfully stabilized and renewed 90% of expiring lease agreements,

regardless of the recession.

( Advanced performance in Microsoft Word, Excel and Yardi. Type 80+

wpm and 10-key by touch.

Employment History

Executive Director, December 09 - Current

Green Cycle Supplies, Rancho Cucamonga, CA

Lead the infrastructure of a new web-based "eco-friendly" company

specializing in recycling of various forms of precious metals and

distribution of family emergency medical survival packets. Set-up standard

site while developing an inventory tracking system and fiscal year

projections.

Property Manager, April 07 - November 09

America West Properties, Mission Viejo, CA

Directed and controlled financial, operational & leasing functions of 19

commercial retail-strip centers for 11 third party owners & investors.

Devised systematic procedures to streamline operations, increasing

productivity 20%. Analyzed service contracts & implemented cost

containment programs, reducing cam expenses 31% the 1st year & 3.8% the 2nd

year. Prepared all financials, never missing a deadline.

Portfolio Manager, November 05 - November 07

Sperry Van Ness Asset Management, Irvine, CA

Earned Fast Track promotion, doubling portfolio from 175 tenants to 322

within first 3 months of hiring. Successfully managed 10 projects totaling

785,000 square feet of office, industrial & retail-shopping centers.

Negotiated, prepared & enforced all lease renewals, averaging 4-6 per

month. Reduced delinquencies 17% and maintained under 8% for term of

employment.

Account Executive, January 04 - November 05

Merit Property Management, Aliso Viejo, CA

Conducted monthly board meetings and hearings for 5 master planned

communities totaling 1,500 homes. Reviewed & approved all architectural &

landscape improvement requests. Coordinated annual association

appreciation days and tenant gatherings. Inspected and enforced all

community rules & regulations per each association's guidelines, By-Laws &

CC&R's.

Susan P. Strunk Page 2

Executive Assistant, September 02 - November 03

Americair, Home Health Care, Costa Mesa, CA

Redesigned an outdated sales training manual, consisting of 630 pages, to a

modern training kit for franchises nationwide. Started & set-up 6 new out-

of-state offices, with all required medical & state licenses, solely

through internet & telephone.

Property Manager / Executive Suite Director, July 91 - November 95

Newport Properties I, Ltd., (Sister of Gardner Group & Newport Executive

Suites)

Managed two office buildings located minutes from the John Wayne Airport

while restoring a failing 24 office Executive Suite business located on-

site. Cross marketing led to a 16% increase the 1st quarter & 34%

annually. Designed & implemented a computerized billing system, saving 21

man hours per month. Saved building owners $322 thousand dollars in 3

years by providing on-site creative leasing.

Asset Manager, October 90 - July 91

Rancon Financial Real Estate, Temecula, CA

Full charge of 12 projects totaling 684,000 square feet of 4-story office,

retail-strip, and mixed-use industrial parks. Billed & collected over $1.4

million dollars per month in rent & cam charges. Received "Outstanding

Creative Achievement" award for implementing the 1st office recycling

program into the City.

Assistant Property Manager, January 90 - October 90

The Gardner Group, Santa Ana, CA (Sister Company of Newport Properties)

Assisted two managers in the re-development of nearly 1 million square feet

of manufacturing space into Orange County's 1st Home Improvement Retail

Center located off the 55 freeway in Santa Ana. Recognized as "Most Likely

to Succeed" after 4th promotion in less than 1 year, receptionist to

assistant manager.

Project Manager, July 87 - December 89

D.W.A. Smith & Company, Newport Beach, CA

Entered the industry as a project manager assigned to oversee the

replacement & installation of an Otis elevator in a 56,500 historic office

building occupied by the City of Santa Ana's Public Works Division while

refurbishing a 210,000 square foot industrial park with 3-tone exterior

painting and re-slurring.

"Employer Quotes"

"Pleasure working with you. You're a real pro!" Camden Construction

"Pro-active and on your feet, always using facts to make solid decisions."

Sperry Van Ness

"Self-motivated professional with a take-charge attitude requiring little

supervision." Rancon Financial

"Dedicated manager, who on her own, has learned the many parameters of the

job, never complaining

for lack of guidance or support, yet somehow managed to keep the

Associations and Board members satisfied. Commended for completing 6

months with pure determination & dedication, not missing one day!"

Merit

Proficient Skills/Training

Yardi, Skyline, One-Site, Run, & Mous Current CA Real Estate

Sales License -Lumbleau

Annual Budgets with Automated CAM Rec's Control Data Institute

Graduate - Top 2% of Class

Advanced Microsoft Word & Excel, Internet, BOMA & IREM Education &

Seminars Courses Financials, Variance Reports, Legal, 3-Day's

Certified Professional Administrator/Receptionist

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