Sales Manager

*** **** ***** *****,

Hilton NY ***** Phone:585-***-****

Email:**********@***********.***

Michael P. Bridgeman

Experience 8/2004-Present Unity Health

System Rochester, NY Manager of

Clinical Informatics

Designed and developed Cerner Millennium Electronic

Medical Record System for use in a multi-site

ambulatory Behavioral Health System that included:

Meeting with clinical staff to determine

documentation needs and designing/building custom

Powerforms to meet those needs.

Alpha billing for outpatient services

CPOE implementation

Outpatient scheduling through ESM for multiple

locations

Discern rule development to help manage care and

billing of patients

Development and validation of custom reports for

outpatient settings.

CCL query development for business and process

development in behavioral health.

Developed training plan for and participated in the

training of 800+ clinicians and physicians prior to

implementation.

On-going training and development of new and

existing staff.

Development of training materials and guides for

initial implementation, 2007 Cerner software

upgrade and on-going materials to aid providers.

Proficient in the use the following Cerner build

tools: All applications in DCPtools, Discern Visual

Developer, Discern expert, Visual Explorer,

PowerInsight

Participated in the testing and implementation of

Cerner 2007 and 2010 upgrades for both Behavioral

Health and the larger health system. Including

development of test scripts.

Developed Core design for ambulatory and inpatient

sites including design of facilities and user

positions. Proficient in the use of the following

Core applications:

HNAuser

Core CodeBuilder

Relationship Management tool

HNA Combine

Development of Discern Rules. Completed Cerner's

Advanced Discern Rules Training

Successfully managed hardware conversion of 500+ VT

terminals to PC's throughout the ambulatory

facilities

Participated in the development and testing of

department Intranet page, including initial design

using html tools.

Development of policies and procedures related to

implementation, as well as ensuring compliance with

HIPAA privacy and security standards

Currently working with teams to re-design clinic

work processes utilizing Lean Six Sigma

methodologies; specifically with respect to

improving access times for ambulatory clinic

services, better managing no-show rates and

optimizing length of stay.

2000-8/2004 Unity Health System

Rochester, NY

Coordinator, Assessment and Crisis Services

Managed staff of 20 mental health and chemical

dependency crisis counselors across various sites

within the health system.

Responsible for training staff on Electronic

Medical Record System, Development of Quality of

Care measurements and responsible for quarterly

performance tracking and reporting.

Developed ACCESS scheduling database to better

manage no-show rate at time of evaluation.

Assisted in development and implementation of

agency-wide practice guidelines for treatment of

depression, ADHD and substance abuse.

Developed and managed program budgets

1996-2000 Unity Health System

Rochester, NY

Primary Therapist

Provided comprehensive mental health and chemical

dependency evaluations to clients in urban and

rural settings.

Provided individual and group psychotherapy to both

adult and child populations.

Served as trainer for electronic medical record

system.

1994-1996 SUNY

Brockport Brockport, NY

Graduate Research Assistant

Assisted faculty in the planning, implementation

and execution of academic research studies;

including research database development.

Performed statistical analysis and trend analysis

of enrollment and matriculation data using SPSS.

Established alumni database and interactive website

to facilitate electronic submissions of

applications to the department.

1993-1994 Automatic Data

Processing Rochester, NY

District Manager

Responsible for sales and support and

implementation of payroll, accounting and human

resource systems to small to mid-size companies.

Consistently met and surpassed sales quotas and was

named District Manager of the Month for three

consecutive months.

Managed office telemarketing staff.

1991-1993 Unisys

Corporation Rochester, NY

Sales Representative

Responsible for sales and support of computer

hardware and networking solutions to Fortune 500

companies and governmental agencies.

Qualified for President's Club recognizing sales

excellence for two consecutive years.

Education 1994-1996 State University of New York College at

Brockport

Master of Science in Education, Community Mental

Health Counseling

Award of Academic and Professional Excellence

Scholarship

1986-1989 Saint Bonaventure

University

Bachelor of Business Administration

Dual Major: Management Science and Marketing

Awarded Friar's Scholarship for Academic Excellence

Related Skills Extensive knowledge of Windows and Macintosh based

computer systems and software including: Cerner

Powerchart, Discern Expert, CCL, DCP Tools, ESM,

ERM, Core development and maintenance tools. SPSS,

Excel, Word, PowerPoint and ACCESS. Familiarity

with Html web programming.

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