Customer Service High School
Resume:
Brenda A. Bacon
rd Street
A *****
@yahoo.com
Experience
Boyo Transportation
March 2010 - Present Management/Driver Harrisburg, PA
CDL Class B Driver's License required providing transportation to special needs students to and from
school and special events. Interaction with students and families to assure customer satisfaction. Human
relations along with assisting with overall operation of administrative office duties which include phone
coverage, conflict resolution, Microsoft Word Document and Power Point Presentation preparation,
paperwork maintenance and filing, driver run coordination and scheduling, meeting preparation and
presentation, and general office work.
You Have Seniority
February 2010 - March 2010 Sr. Health Care Asst. Harrisburg, PA
Provide care and assistance for daily activities for senior citizens in an independent living facility and in their homes.
Boyo Transportation
September 2004 - March 2010 School Bus Driver/Administrative Harrisburg, PA
Support
CDL Class B Driver's License required providing transportation to special needs students to and from
school and special events. Interaction with students and families to assure customer satisfaction.
Human relations along with assisting with overall operation of administrative office duties which
include phone coverage, conflict resolution, Microsoft Word Document and Power Point Presentation
preparation, paperwork maintenance and filing, driver run coordination and scheduling, meeting
preparation and presentation, and general office work.
I Am That I Am - Mega Salon
January 2008 - June 2008 Manicurist Harrisburg, PA
Duties include manicures, pedicures, acrylic application, scheduling of appointments.
New Edge Hair and Nails
February 2007 - April 2007 Manicurist Elizabethville, PA
Responsible for performing duties as a manicurist which include scheduling, manicures, pedicures, acrylic application and
Harris Transportation
November 2006 – February 2007 Driver Millersburg, PA
Provide transportation to special needs students to and from school and special events.
No Drill Nails
August 1995 - May 2006 Owner/Operator Harrisburg, PA
Owner/Operator of nail and tanning business. Responsible for all scheduling of nail and tanning appointment, all phases of
customer service and satisfaction. Responsible for interviewing and hiring employees.
Commonwealth of Pennsylvania
September 1985 - April 1988 Clerk Typist III, Steno II Harrisburg, PA
Responsible for performing clerical related for various state government agencies. Duties included typing, taking shorthand
Education
Central Penn College Bachelors Degree Summerdale, PA
July 2013 Business Administration
Successful completion of Business Administration Bachelors Degree program in order to secure career
position in a growing organization.
University of Phoenix
May 2011 Associate Degree Harrisburg, PA
Human Services/Mgmt.
Successfully completed the Associate’s Degree in Human Services Management.
Rohrer Bus Service
August 2007 Other Duncannon, PA
CDL Training
Study and pass all exams to receive commercial driver's license with an S and P endorsement.
Institute of Real Estate Studies
2007 Other PA
Studying in preparation for general certification for Real Estate Appraisal which includes USPAP and also for PA Real Est
Empire Beauty School
June 1995 Other Mechanicsburg, PA
Manicurist
Studying in preparation for state boards to receive manicurist licensing in Pennsylvania
Upper Dauphin Area High School
June 1982 High School Elizabethville, PA
Business
Computer Experience
Experience with Microsoft Word, Excel, and Power Point Presentation.
Accounts Payable/Receivable
Experience with daily operation and activity of home occupied business. Scheduling and accounts
payable/receivable.
Contact this candidate