Customer Service Technician

* ** **** * * n d C reek B l v d . ● K iss i m mee, F L 34744 ● 4-07-944-**** ●

M e l issa. tova r ****@*****.***

Melissa Tovar, CPhT

Seeking a career position within a company, where education, professional experience and abilities would be beneficial

to the growth of the company and myself.

Skills

• •

Bilingual English/Spanish IV fusion therapy

• •

Chemotherapy admixture Patient profile and medication order

• entry

Compounding and Unit Dosing

•

• Computer entry/ Computerizing

Reconstituting vials

drugs

• Preparing IV medications

• Customer service experience

• Pharmaceutical Calculations

• Drug delivery, stocking and

administration

Professional Experience

J u ne 2011-J u l y 2011 F lo r i d a H osp i t a l O r l a n do, F L

Pharmacy Technician

• Fill medication orders, resolve nurse calls, fill pyxis stock out.

• Take patient cart, refill pyxis, deliver medications.

• Send extra doses, TPN, inventory and order cardioplagia.

• IV room: Large Volume, Piggy back and chemotherapy

A ug us t 2009 Octobe r PR

2 010 M c Do na l dsCayey,

Cashier

•Receive payment by cash, check, credit cards, vouchers, or automatic debits. •Issue receipts,

refunds, credits, or change due to customers. •Assist customers by providing

information and resolving their complaints. •Greet customers entering establishments.

•Answer customers' questions, and provide information on procedures or policies. •Maintain clean and

orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans

A ug us t 2009 M ay

2 010 UPR CayeyCayey,

PR

Collections Officer Assistant

• Conducted routine outbound collections calling

• Ensured attainment of individual

• Performed collection activities for multiple accounts

• Participated in the early, mid or late stages of the collection process to include loss mitigation, foreclosures,

repossessions, pre charge-off, charge-off, recovery, bankruptcy and agency liaison collections

Education

October 2010-June 2011 Everest University (South Orlando Campus)

Orlando, FL

Pharmacy Technician Diploma

P residents List::Attendance

Leadership Ambassador

G.P.A. 4.00

Contact this candidate