Customer Service High School

Location:

Posted:

August 01, 2011

Alexis Wright

***************@*****.***

___________________________________________________________________________

Objective: Customer service position with a growth-oriented company that offers challenging

responsibilities and the potential for advancement.

Skills:

Willing to try new things and am interested in improving efficiency on assigned tasks

Proven record as a top sales performer and excellent customer service skills.

Posses ability to resolve complex issues and win customer loyalty in the process.

Proficient with computer literate such as Microsoft Word, Excel, and Power Point.

Exceptional listener and communicator who effectively conveys information verbally and

in writing .

Work Experience:

Target Corporation, Antioch, Ca

August 2009 - Present

Customer Service Representative, Cashier, and Electronics

Efficient in credit card sales and is above yearly quota.

Processes returns and exchanges.

Empties/Closes registers during closing shift.

Covers managers breaks and lunches.

Answers questions/inquiries through phone and in person.

Frequently trains newly hired team members

Provides a quick, efficient and friendly checkout assistance.

Safeway Inc., Hayward, Ca

July 2007 - November 2007

Courtesy Clerk

Bagged customers groceries and assisted customers to their car.

Retrieved shopping carts and returned merchandise to store shelves

Maintained a clean store by sweeping and mopping frequently daily.

Education:

June 2005 - June 2009 August 2010 - Present

Hayward High School Los Medanos Community College

Hayward, Ca Pittsburg, Ca

High School Diploma Majoring in Political Science

Computer Skills:

MS Word WPM: 62

MS Excel MS PowerPoint