Sales Representative Customer Service

Daniel Stefl

**** *. **** **. ********, AZ *****

Phone: 480-***-**** E-mail: ******.*****@*******.***

EXPERIENCE

Warner Chilcott

Pharmaceutical Specialty Sales Representative April 2010 -

July 2011

Sold women's healthcare products to OB/GYN's across the western

region of Arizona.

. Proven track-record taking on historically under-performing

territories and turning them into high market share

producers.

. Good grasp of medical terminology, anatomy and physiology,

systems processes, and cost issues concerning practitioners.

. Started career by selling Estrace cream, a hormone therapy.

Increased market share from the 7th ranked territory to the

1st ranked territory in 3 months.

. Promoted to an oral contraceptive sales representative in

July representing Loestrin 24.

. Grown Loestrin 24 market share from #3 to #1 in name brand

oral contraceptive medications.

. Consistently meets and exceeds corporate sales goals, while

also mentoring staff to improve customer satisfaction.

. A true market "Dominator"

Bureau of National Affairs

Corporate & Tax Executive September 2009 - April 2010

Disseminated government information to large corporations,

legal councils and CPA firms in the form of

reports, research libraries and custom web products.

. Played a key role by increasing customer satisfaction and

territory growth.

. Proven ability to manage key account relationships in both

Phoenix and Tucson, Arizona.

. Grew BNA's reach into large corporations such as US Airways,

Swift Transportation and Petsmart.

. Ranked no. 9 in sales amongst 100+ reps selling to CFO's,

Legal Council's, HR Directors, and Payroll Managers.

Cintas Corporation

Sales Representative August 2006 - September 2009

. Sold uniform and facility service programs for the biggest

uniform supplier in America.

. Job description included cold calling, setting appointments,

and time management.

. Proven ability to manage key account relationships and large-

scale projects.

. Trained and developed new sales representatives to help

achieve team and personal goals.

. Participated in on-going training to improve and enhance

selling techniques and market knowledge.

. Major professional accomplishments include:

. No. 1 out of 9 Sales Representative in the Phoenix

Market in 2008/09

. Led the Phoenix market in target account sales/volume

. Achiever's Club Performer by consistently meeting sales

goals 9 consecutive Quarters

. Team Captain (Led meetings and helped to eliminate

turnover in FY 2008

. No.3 in the Western Region out of 75+ Representatives

. Successfully generated 90% of all new business from cold

calling and sales leads

. Routinely presented company's service package to CEOs,

presidents, HR managers, and business owners and

achieved 79% closing ratio for all appointments

Phoenix New Times

Account Executive February 2006 - August 2006

. Sold and designed advertising for the second biggest paper in

Arizona.

. Job description included prospecting, cold calls, and setting

appointments.

. Developed relationship building, customer service and selling

skills through extensive field work.

Education & Professional Development

Sales Training

Strategic Target Selling (2009)

Strategic Target Selling (2008)

Requirements Based Selling Cintas (2006)

West Virginia University, Morgantown, WV

August 2001 - December 2005

Bachelor of Science in Business Administration

Major in Management Organizational Leadership

Consortium of Universities, Paderno, Italy

Fall, 2005

Studies in International Business

Rapport Leadership International (certificate of completion)

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