Customer Service Sales

**** ***** ****, ********, ** ***** 713-***-**** (

************@*****.***

Daphne Hanson

Overview: Professional accountant with ten years experience in credit and collections;

accounts receivables, broker commissions, account reconciliations, trade deductions and

general ledger accounting. Qualifications include advanced computer skills such as 10 key

by touch; ERP experience in Syspro; EXCEL including queries of SQL tables; and proficiency

in the following software: Publisher; PowerPoint; Crystal Reports, and Microsoft Office.

Experience

2006 - 2011 Sugar Land, TX

Wholesome Sweeteners, Inc.

Accounts Receivable Accountant

Key Responsibilities:

Daily responsibilities included processing all cash applications such as ACH, wire, and

lockbox payments; processing trade deductions; establishing line of credit for customers and

determining credit limits; working closely with the customer service dept. to ensure

accurate set up of customer accounts in ERP system as well as ensuring accurate and prompt

billing; and issuing unauthorized deduction denial notices to customers.

Periodic responsibilities included bank and accounts receivable reconciliations; producing

monthly aging analysis and outstanding sales deduction reports for the board of directors;

G/L entries for period close activities such as bad debt provisions entry; calculating and

posting journal entry for broker commission payments; accruals; and analysis of balance

sheet accounts.

Quarterly responsibilities included preparing customer analysis report detailing

profitability of customers and average days to pay as well as quarterly account receivable

aging reports and sales deductions reports to be issued to the partnership board of

directors.

Annual responsibilities included compiling documentation for financial audits; fiscal year

end reclassification of accruals; prior year accrual journal entries; and reporting for

financial audits.

Accomplishments and Awards:

$0.00 in uncollectible debts were incurred by the company due to my role as debt collector

Received award of excellence for cash collections in Oct. 2010

Developed SQL queries from Excel to produce reports

Proficient in Syspro ERP system by producing monthly and quarterly management reports

required for management and board meetings. Independently configured the Trade Management

module to keep track of sales deductions.

Excellent communications skills utilized daily in collection calls to customers and daily

interactions with customer service dept.

1997 - 2005 Cosmic Houston, TX

Computer Company

Small Business Owner

All accounting responsibilities for a small business such as all required filings for IRS;

payroll; invoicing; and cash applications

1993 - 1996 Houston, TX

Uncle Ben's, Inc.

Promotion Accounting Analyst

Managed A/R and liability general ledger accounts

Coordinated period and year end close activities including schedules, accruals, and

reclassifications of capital and expenses

Prepared account reconciliations

1990 - 1992 General Electric Clear Lake, TX

Government Services

Program Accounting Specialist

Prepared Financial Management reports (533) for all contracts

Responsible for program accounting which included the accumulation and integration of

financial data used to prepare required contract and internal management reports.

Also prepared budgets; financial forecasts; and period reporting

Education

Texas State BBA degree in Accounting (3.0) San Marcos, TX

University

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