Customer Service Human Resources

Pamela Butler

**** ****** ***** ? Florissant, MO 63033

314-***-****

Objective

To obtain a position that will enhance my secretarial skills and to become

an essential part of the team

EDUCATION

Fontbonne University

Clayton, MO

Sociology

September 2005-present

Sanford-Brown College Hazelwood, MO

Paralegal Studies: Associates of Applied Science Degree

Graduation: July 2005

Florissant Valley Community College

St. Louis, MO

General Studies

January 1982-August 1986

Skills/related coursework

Microsoft Office Suite Multi-line Phones

Archibus Basic and Advanced Document

Formatting

Fleet Management CIMOR

Basic Office Equipment (Computer, fax, copier, printer, etc

Experience

Bellefontaine Habilitation Center St.

Louis, MO

Developmental Assistant & Certified Medication Employee

March 1994-July 2007

. Trained and coached mentally disabled adults to live more

independently

. Distributed medication to patients according to all state and federal

guidelines

. Prepared paperwork for patients in order to communicate status to

staff members and for documentation purposes

Office Support Assistant (Keyboarding) (promoted from previous position)

July 2007 - October 2010

. Handle all aspects of employee timekeeping, including time and

entry/level records and auditing

. Complete pre-employment screening including DFS background checks, EDL

& CIMOR Registries access, SAM II-HR access, internet access, review

and process applications, employment history verification, set up

interviews, schedule fingerprinting/drug test appointments, distribute

incoming and outgoing mail and use of stamp machine, secure and file

confidential records, and answer incoming calls in Human Resources

Department

. Answer incoming calls, enter data into Archibus system creating work

orders on a daily basis, history of creating Purchase Orders & Fleet

Management system entering information monthly for maintenance

vehicles for gas totals, repairs, and mileage, process incoming and

outgoing mail, and motor pool in Maintenance Department

St. Louis County Regional Office

Overland, MO

OSA (Keyboarding)/Receptionist October 2010

- present

. Answer multi phone lines and forward calls to appropriate departments,

maintain and update department phone list, process incoming and

outgoing mail, look up confidential information in CIMOR system for

client information, and other office duties including typing, filing,

copying, etc.

Dollar Tree, Inc.

St. Louis, MO

Sales Associate - Cashier

November 2008 - present

. Customer Service - Cashier

. Assist customers in finding merchandise

Contact this candidate