Customer Service Administrative Assistant
Resume:
Natalie C Aguilar
*.*********@*****.***
Summary of qualifications
Accomplished in both verbal and written communications skills.
Proven team leadership, troubleshooting, critical thinking and problem solving skills.
Strong work ethic and positive attitude.
Proficient in Microsoft Word, Excel and Power Point.
Profile
Seeking a position where I can utilize my diverse skills to the benefit of an organization . Interested in employment
that focuses on customer service transferable to a variety of positions while offering the opportunity to be part of a
team of professionals.
Education
Remington College, Dallas Campus (2009-May 2010)
Dallas Christian School, Mesquite, Texas
Key Transferable Skills
Appeals for Denied Claims Appointment Scheduling Front-Desk Reception
Computerized Billing Data Entry Client Confidentiality
State/Federal Compliance Microsoft Word & Excel Power Point
30 WPM with 100% accuracy
Experience
Ready Start Insurance Coding and Billing
Responsible for Externship (July 2011- Present)
Verification of Insurance
Pre-authorization for therapy
Review CMS 1500 claims
Process requests for progress notes
Review ICD-9 and CPT codes
Posting of payments and EOBs
Adjudication of EOBs
Follow up with physicians over the phone
R&N Transportation Administrative Assistant (2006-2011)
Responsible for
Dispatching loads
Customer service
Keeping track of drivers logs and fuel tax information
Day to day office duties
Natalie C Aguilar
Dallas Nursing Institute Teaching Assistant (2006-2008)
Responsible for
Assisting office staff with general office duties.
Assisting with orientation and immunization clinic for new students.
Keeping inventory and fitting students for scrubs.
Making badges for students and teachers.
Compiling weekly attendance reports for the attendance committee.
D! Magazine Internship (2005)
Responsible for
General office duties.
Contacting and advising clients about deadlines.
Helping to answer clients’ questions.
Assisting with generating new ad sales.
Meeting with clients to deliver and collect ads.
Contact this candidate