Jody-Ann Crooks
***-** ********** *********, ********, NY 860-***-**** ~
**********@******.*****.***
Objective
Seeking full time employment utilizing problem solving, analytical research
and leadership skills
Education
University of Connecticut, Storrs, CT
May 2011
Bachelor of Science, Molecular Cell Biology
Bachelor of Arts, History
Work Experience
University of Connecticut Libraries, Storrs, CT
May 2010-May 2011
Assistant to Financial Director
. Provided administrative support to Head of Financial Department of
Libraries
. Answered, screened and routed telephones; provided customer support
regarding difficult inquiries and complaints
. Liaised with accounting and administrative offices regarding financial
reports and billing
. Sorted and analyzed data for student payroll and verified information
for payment
. Interacted with accounting assistant and supervisors regarding daily
tasks in business office
. Compiled confidential month end financial reports and reconciliation
utilizing Excel for executives
. Entrusted to maintain confidential files and also monitored reports to
ensure accuracy and timeliness
University of Connecticut Public Safety, Storrs, CT
Apri
l 2010-May 2011
Student Community Safety Specialist
. Provided safe transportation for students and faculty members for
on/off campus destinations
. Managed and maintain all paperwork for the shift covered
. Answered, screened and routed telephone calls; Call volume for the
night was between seven hundred to twelve hundred each night
. Maintained a level of confidentiality when interacting with the campus
police department and student privacy
University of Connecticut Conference Housing, Storrs, CT
May 2009-August
2009
Student Conference Assistant
. Provided administrative support to Assistant Director of Housing
. Functioned as receptionist/guest relations for conference center and
housing facilities
. Answered busy telephones; routed calls; took detailed and accurate
messages
. Scheduled ground transportation for conference guests; made dining
referrals
. Liaised between conference guests and university maintenance staff
regarding repairs, HVAC, and security
. Secure buildings where guests were staying to ensure safety and ensure
each guest was comfortable in the buildings.
. Utilized specialized software to adjust rooming and billing for guests
University of Connecticut Health Center, Farmington, CT
June 2006-
July 2008
Student Researcher
. Assisted graduate students with research projects and proposals
. Worked in an independent setting to achieve short term and long term
team research goals
. Sort and analyzed data from research projects and formulated new
techniques to analyze the data
. Supervised and assisted a group of five students with research
projects and presentations
Activities and Volunteer Experience
SUBOG- Student Union Board of Governors, University of Connecticut, Storrs,
CT Sept 2009- May 2011
Travel Committee Chair (May 2010- May 2011)
. Planned and executed trips for 20,00 students
. Utilized Microsoft office programs and social media to advertise and
market trips to students
. Budgeted and reconciled funds for the trips for the academic year
. Facilitated meetings with a student committee to develop trip agenda
for each semester, in addition to working with a group of student
leaders to market and advertise the organization
Member, Travel Committee (April 2009 May 2010)
. Co- chaired royalty pageant; planned and implemented a week of
activities for homecoming candidates and the general student body
Member, Major Weekends (August 2008- May 2010)
Big Brother Big Sister, Windham, CT, September 2009- December 2010
. Mentored a middle school student, assisted in homework, tutoring,
discussed home life and extra curricular activities
Skills
Microsoft Office (Access, Excel, One Note, Outlook, PowerPoint, Word),
Adobe Illustrator