Sandra Kae Linn
****A Concord Blvd abg2bj@r.postjobfree.com Home: 925-***-****
MEDICAL BILLER PROFILE
Medical Billing/Data Entry Specialist with over ten years of experience within various health care
fields including general business posting of accounts receivable and payables to full medical
computer documentation. Hospital billing system experience with strong organizational skills and
medical coding background. Qualified in medical claims processing, medical terminology with
training in all types of insurance such as Medicare, PPO, POS, HMO, private carriers and
workers' compensation. Complete understanding of all aspects of the medical billing process and
what it takes to get claims processed efficiently and expeditiously. Demonstrated skills in problem
solving, client rapport and communication. Ability to work under pressure both independently or
as a team member.
SPECIALIZED TRAINING
Los Medanos College, Pittsburg, CA, 2000 - 2002
Medical Transcription Certification 3.9 GPA
EXPERIENCE
OFFICE TEAM / KELLY SERVICES 7/2008 - Present
Medical billing assignments with John Muir Medical Center, pediatric/orthopedic physicians and
chiropractic services. Gained some Epic Resolute Professional experience.
INSIGHT GLOBAL-Oakland Kaiser Hospital 10/09-1/1010
Medical Biller
Performed on RESOLUTE program with all duties assigned by a very busy department. Obtained
authorizations from HMO's, PPOs and Work Comp. Carriers with full logging and reporting duties.
Backfilled medical assistants and assisted with office duties as assigned.
KIMCO - Concord, CA 6/06 - 7/2008
DMI Billing Services - Lafayette, CA
Billing / Customer Service Representative
Following billing irregularities from an off-shore billing service, preview, generate and submit
electronic claims relative to patient or insurance company calls. Conduct insurance verification
and obtain authorizations when required. Assigned special responsibility for projects or volume
accounts.
§ Radiology Billing specializing in Medicare, CCHP, Kaiser Heart Cath Program and Charity Care
Program.
§ Health insurance billing for HMO, PPO, Medicare, Medi-cal and Worker's Compensation.
§ Handled customer inquiries, complaints, billing questions and payments.
§ Worked multiple reports: Pending, Hold, AR, F/U and Denials and made collection calls..
RX MANAGED CARE, San Ramon, CA 6/02 - 5/06
Medical Biller
Performed charge entry for 6 different physicians in various medical fields including
psychologists, metallic bone physicians, general practitioners and plastic surgeons.
In charge of Washington Hospital's transfer of patient files for clean-up / entering of patients'
billing information.
Assistant to Office Manager. Cross-trained in all positions.
Contract Home-based Overflow Secretarial Service 1991 - 2000
Project Management/Part-time Self Employed
Transcribed for multiple employers. Adept at time management as well as working with
customers.
Held supervisory and management duties related to customer relations, bookkeeping and
purchasing.
Computer data entry for customer set-ups and updating. Prepared billing information on all
accounts.
Assumed receptionist duties consisting of effective phone etiquette, heavy filing, and daily
computer input.
MEMBERSHIPS
Past Member, American Association for Medical Transcription - AAMT Chapter