Computer Science Engineer

Gary S. Gracia

**** ***** ****** **.

Apt No. ***

Alexandria, Virginia 22312

973-***-**** (c)

*******@****.***

Objective

Efficient and motivated my objective is to obtain a position with a growing

company that will allow me to utilize and add to my skills.

Skills

. Technical Languages: C, C++

. Applications: Microsoft Office, Exchange, Dental Software

. Operating System: Windows 2000/XP, Windows Server 2000/2003

. Understanding of programming language concepts and operating systems

. Languages: Knowledge of French

. Being detail-oriented

. Ability to multi-task

. Excellent analytical ability and abstract reasoning skills

. Problem-solving skills

. Ability to work both in a team and independently

Education

Bachelor of Science in Computer Science May 2002-

2007 William Paterson University, Wayne, New Jersey

Course work includes:

. Computer Science I

. Computer Science II

. Data Structures

. Discrete Structures

. Communication in Action

. Data Communication/ Networking

. Design and Analysis

. Computer Graphics

. Computer Architecture

. Artificial Intelligence

The National Society for Black Engineers April

2006-2008

Member

. NSBE's mission is to increase the number of culturally responsible

Black engineers who excel academically, succeed professionally and

positively impact the community.

Work Experience

United States Patent Office-Alexandria, Virginia July 2009-

Present

Patent Examiner

. Investigating each application to ascertain that the invention

is described clearly and in such a way that a skilled person would be

able to use it

. Examining the invention from a technical standpoint

. Searching through earlier publications, technical literature and

online databases of U.S.A and foreign patent specifications to make

sure that the application is novel

. Considering legal matters affecting acceptability and entitlement to

the monopoly claimed by the applicant

. Gathering information on which to base a judgement as to the

originality of the invention

. Preparing an initial report and giving the results of the search to

the applicant or, more usually, a patent attorney, who then decides

whether to proceed to the second stage of the application

. Conducting a substantive examination, including a detailed examination

of the description and the claims (i.e., the extent of the monopoly

sought)

. Making a final decision as to the novelty of the invention, which is

written in a final report

. Discussing and negotiating with the applicant and patent attorney to

resolve any matters raised in the final report

. Presenting cases at hearings before a principal examiner

. Maintaining up-to-date knowledge of developments through study and

visits to laboratories, factories, exhibitions and seminars

Blue Cross Blue Shield February 2009 -

June 2009

Desktop Support Analyst

. Performs problem management and resolution

. Diagnostic troubleshooting,

. Problem logging and tracking,

. Problem resolution, follow-up and escalation.

. Performs analytical, technical and administrative work in the

planning

. Design and installation of new and existing personal computer

systems

. Knowledge of key Desktop environment and applications (eg Windows,

Novell, Microsoft Office, Lotus)

. Maintains, analyzes, troubleshoots, and repairs computer

systems, hardware and computer peripherals

MCP Certified January 2009

High Tech Innovations-Parsippany, New Jersey May 2006-

2008

Implementation Coordinator/ Help Desk/Field System Engineer

. Maintained accurate, complete and up-to-date inventory records of

all computers and printers. As well as the car inventory for onsite

field technicians

. Support more than 400 end-users with computer, network systems and

peripheral devices.

. Provided phone, remote and onsite support

. Installed and configured PC's and related hardware on all Windows

2000, XP and Vista platforms

. Manage the configuration and performance management of all PC

systems

. Maintains passwords, data integrity and file system security for the

desktop environment.

. Recommend hardware and software solutions and upgrades using

established procurement processes.

. Identified and removed computer viruses and provided major repairs

in accordance with outside vendors.

. Configured the following by company standard - Windows server 2003,

Active Directory, DNS, DHCP, and Group Policies.

. Provided disaster recovery solutions for end users. Utilized the

following software-Symantec Backup exec, SyncBack Software

. Deployment and monitoring of Antivirus software -Trend Micro,

Symantec Antivirus

. Installed and configured SonicWall/SSL VPN routers and Dell switches

. Troubleshoot network Printer Issues

William Paterson University - Wayne, New Jersey 2004 -

2007

Student Assistant

Skills

. MS Word and Excel

. Interdepartmental Coordination

. Telephone Reception

. 40 wpm Typing Speed

Duties

. Handles calls and promptly forwards them to appropriate personnel.

. Organize, sort and assign mail distribution for all the employees.

. Establish, maintain, and update files, databases, records, and other

documents

Dr. Gracia Geriatrics Office - West Orange, New Jersey 1999 -

2004

Office Assistant

. Performed secretarial duties and compiled as well as recorded medical

charts, reports and correspondence, using typewriter and word

processor.

. Answered telephone and schedule appointments.

. Greeted and directed visitors.

. Updated office files system.

References - Available Upon Request

Contact this candidate