Quality Engineer

KIRIT PATEL

** ***** **., ********, ******* *****

************@*****.*** ( (C) 706-***-**** (H) 706-***-****

http://www.linkedin.com/pub/kirit-patel/13/36b/1a5

Objective:

To seek a challenging position in the Technical Engineering field that will

provide an opportunity for professional growth and advancement and will

fully utilize both my technical and managerial skills.

. Develop efficient and reliable quality management system.

. Improve operating efficiency through effective management.

. Continual improvement of processes, product performance and cost

reduction.

Qualification Highlights:

. Strong supervisory and leadership skills developed through extensive

experience with mentoring and coaching quality staff members and

providing value added support to cross functional team.

. Continual improvement of processes and cost reduction by successfully

deploying the Lean Manufacturing -5 S's, Seven Waste, & application of

"Kaizen", Toyota Production System (TPS), ISO QMS, PDCA, statistical

process control, Five Whys, and Pareto charts to ensure a robust

system.

. Traveled internationally to foster and develop partnership relation

with global suppliers and manufacturing partners; China, Malaysia,

Hong Kong, Taiwan, Japan, and India.

. Lead Auditor of QMS; successfully developed and implemented of ISO

9001 QMS, coordinated with Registrar Auditor, maintained certification

without nonconformance, performed lead auditor role, scheduled audit

plan, certified internal auditors, and performed internal and external

audits.

. Enhance Customer Retention Strategy by thoroughly analyzing customer

concerns and implementing appropriate corrective and preventive

action.

. Developed a Supplier Audit System for perspective and existing

suppliers.

. Vendor negotiation experience, establishing favorable contracts of

procurement of quality lab equipments and tools with vendors resulting

in substantial annual cost saving.

. Detailed and technically oriented individual; thoroughly evaluated

engineering specification for product design feasibility and customer

expectation.

. Deep experience of working with DoD -Navy Contract, Government

Regulations performing standards, national/international/industrial

standards, and performing compliance audits, customer preferences, and

maintains accurate records.

. Project management experience; ensured production schedules are met

while maintaining spotless safety and compliance records for high/low

impact projects and delivered on time.

. Injection molded plastics in a high speed environment: Effective

managed, delivered, maintained the continuous improvement of products

and processes.

Technical Skills:

Microsoft Office (Word, Excel, Access, PowerPoint, Project Management,

etc), Design AutoCAD-2D & 3D modeling, Solid Edge, Share Point, Enterprise1

(MRP Software), and other Statistical Software; Minitab & QIM MACRO for Six

Sigma.

Education:

. RABQSA Certified Lead Auditor (Certificate #2274), Pillar Management

Association

. Master of Science in Quality Assurance, Southern Polytechnic State

University, Marietta, GA

. Bachelor of Science in Manufacturing Engineering, NC A&T State

University, Greensboro, NC

. Associate Degree in Industrial Management Technology, ACC, Burlington,

NC

. Diploma in Mechanical Engineering, Gujarat Technical Board, Gujarat

State, India

Professional Training:

Supplier Auditing Seminar Self development Seminar

Value Engineering

Lean Manufacturing System Kaizan: Process Improvement G

D& T training class

Leading Lean -LLC ISO - Internal Auditing

How to Supervise People

Lean Experience -LLC ISO 9000 Certified Lead Auditor

Pneumatic 101 Seminar

Totals Business Quality Management

Status: U.S. Citizen

Professional Experience Summary

QA Engineer MollerTech LLC 11/10-

Present

German owned, Tier 1 supplier of BMW for injection molding interior parts

. Successfully startup of a new facility with well established quality

department.

. Coaching, mentoring, and providing continue guidance & direction to a

team of direct reported six Technicians.

. Manage, maintenance, and monitoring of the KPI's and delivers

continuous improvement of quality management.

. Actively develop and promote the use of Lean Manufacturing concept.

. Develop, initiate and maintain objective of measurement system

analysis.

. Actively co-operate with the customer for the harmonization,

deployment, and delivery of the require quality standards.

. Continuous evaluation and improvement of PPAP process and BMW Process

Series process.

. Investigate the root cause of customer complaint relating to quality.

Implement appropriate action to improve the system and complete

corrective action report by using Practical Problem Solving (PPS)

form.

QA Manager Thomson Plastics Inc. 04/10-

11/10

Tier 1 supplier of Honda, Ingersoll Rand, Husqvarna, Briggs & Stratton for

injection molding interior parts

. Coaching, mentoring, and providing continue guidance & direction to a

team of 23 in the quality department with seven direct reports.

. 5S Change Agent

. Restructured the quality department, and evaluates operational

performance of the team to facilitate performance management, merit

increase, promotions, transfers responsibilities, disciplinary action

etc

. Ensure a high level of internal & external customer service.

Investigate the root cause of customer complaint relating to quality.

Implement appropriate action to improve the system and complete 8D/5P

Honda CAR.

. Periodically review and analyzes key quality performance indicators;

first pass yield, supplier & customer PPM, scrap & rework, cost of

poor quality, and recommend action plans to close gaps to meet

customer expectation.

. Chair the improvement teams in the development and evaluation of PPAP,

APQP, FMEA & PFMEA, process capability, process control plans, and

analysis of OOS/OOC conditions.

. Designs and implements QA training programs and conducts training; QA

Workbook, work instruction, new design, GD&T & measurement system, ISO

9001 QMS etc.

. Responsible to develop, implement, and improve the QMS throughout the

plant, providing quality leadership and support in the development and

launch of new products, processes and services.

QA Manager Constar International Inc

09/09-04/10

. Responsible for Quality, Safety, and GMP audit compliance for the

multi-location manufacturing operation.

. Responsible for providing continue guidance, direction and training to

Quality Team and resolve personnel issues, if any arise,

. Daily oversight of the Plant Quality, Testing Laboratory, SOPs,

process performance and SPC program, equipment calibration program,

. Oversight of Quality Functions - including Raw Materials, In-Process

Testing, and Finished Goods Testing accordance with customer

specification, customer complaint, claim responses and the RCCA

process.

. Responsible for all New Product introduction and qualifications, and

projects involving development and commercial programs.

. Establish and maintain all QMS documentation

. Responsible for the effective management, delivery, maintenance and

continuous improvement of all QMS

. Manage maintenance and monitoring of the Key Performance Indicator's

(KPI's) of the Quality Management.

Key Accomplishments:

1) Improve GMP score 10% by implementing systematic training and educating

program. 2) Designed auto data capturing and analysis system to utilize

system improvement program. 3) Conducted Problem Solving Techniques seminar

and enhance customer complaint analysis system.

Service Desk Support [Volunteer] BJC Medical Center, Commerce, GA

06/09-09/09

. Support Director of IT in day to day work.

. Provides support for timely problem resolution with desktop and server

computer applications, hardware, networking and other technical

issues.

. Work with end users to resolve Windows XP operating system problems.

QA Manager Ross Controls, Lavonia, GA 11/00-

04/09

An international manufacturer of pneumatic valves, controls systems, and

safety products for the fluid power industry

. Displayed strong supervisory and leadership skills by mentoring and

coaching quality staff members by providing value added technical

direction and support to cross functional team members.

. Effectively developed and implemented ISO 9001 QMS, coordinated with

Registrar Auditor, maintained certification without nonconformance,

performed lead auditor role, scheduled audit plan, certified internal

auditors and performed internal and external audits.

. Continued improvement of processes and cost reduction by successfully

deploying the various quality tools and techniques.

. Developed and performed QMS Audits of existing and prospective

suppliers, maintained approved suppliers' performance ratings and

reduced supplier defects by over 30%.

. Negotiated favorable contract terms with vendors by establishing an

aggressive pricing strategy and maintaining close relationships with

key suppliers.

. Monitored, and balanced the budget, and completed assigned tasks

within established budgets and schedule.

. Performed design calculation and reviewed pilot screw torque and

prepared ECR to correct the engineering documentation.

. Developed QSR of FDA 21CFR 820 for Hill-Rom medical device Project.

. Evaluated and documented product design and met latest government

regulations (CSA, UL, BG, etc.), performance standards (ANSI, ASQ,

ASTM, ASME, IEC, IPC-A-610 etc.) and customer specification.

. Established a paperless reporting system throughout the organization.

Key Accomplishments:

1) Redesigned eight key assembly fixtures, which doubled the capacity and

slashed 50% of the cost of assembly. 2) Performed gap analysis of new ISO

9001:2008 standard and successfully translated documented procedures and

provided training to 45 employees of manufacturing, quality & purchasing

departments. 3) Successfully maintained ISO Certification for seven years

without a single corrective action. 4) Established auditing system for

perspective and existing suppliers, and developed an evaluation program

based on quality & delivery performance rating in Microsoft Excel. 5)

Successfully managed and executed cost saving projects; reduced 60% of

incoming inspection cost and 50% of warranty claims by redefining the

procedures and the system. 6) Successfully introduced process capability

studies -Cpk and SPC in the machining department, resulting in reduction of

machining scrap by 23% scrap cost. 7) Established paperless reporting

system throughout the organization and saved 50% of the cost of the Xerox

Machine. 8) Developed engineering standards of Casting Porosity, Fasteners

Torque, PCB assembly QA requirements per IPC-A610D for manufacturing &

suppliers.

Quality Engineer Cooper Lighting, Burlington, NC 08/94-

11/00

. Traveled internationally to foster and develop relationships with

global suppliers and manufacturing partners.

. Evaluated the pre-production run parts to design conformance and

acceptability/quality.

. Developed inspection and sampling techniques per ANSI Z1.4

[Attributes] & Z1.9 [Variables], and quality plans and control

procedures.

. Reviewed new technology time to time for process and product quality

improvements.

. Coordinated internal inspection audit at assembly lines, analysis of

non-conforming materials and customer complaints by using Pareto

charts and WHY-WHY analysis techniques.

Key Accomplishments:

1) Successfully introduced a formal QMS at Cooper Lighting China & Malaysia

Division and eliminated third party inspection costs; saved $ 180,000 per

year. 2) Recommended and implemented pictorial standard operating procedure

of assembly processes of floodlight assembly (60% of total sales) line,

which increased production by 15%, decreased rejection rate from 4% to

nearly ZERO percent, improved Fist Pass Yield from 80 to 98%.

Sr. Quality Engineer ABB LTD, India 04/81-

06/94

. Reviewed internal inspection of shop floor [machining, fabrication,

assembly & Testing], developed non-destructive test procedure,

analysis of non-conformance & take necessary corrective/preventive

actions, if trend found negative.

. Supervised, directed and guided a team for switchyard commissioning

project.

. Assisted with interpreting international/national/industrial standards

and government regulatory requirements covering quality requirements

for new product development projects.

. Planned and conducted the evaluation of compressed air tank &

supporting structure design per engineering specification and ASME

Codes; such as pipe and pipe supports, pipe fittings and flanges.

. Monitored calibration and Gage R&R study program.

. Coordinated new product development program. Identified the next

generation technology of inspection, prepare proposal for supervisor.

. Verified and validated customer requirements and performed DOE, if

required to verify correlation between product, process, and design

parameters.

. MRB active member.

. Developed comprehensive process/product visual training program for

mfg. people to enhance productivity.

. Reviewed product design for manufacturability and assembly (DFMA), and

identified potential issues and suggested changes.

. Supervised & motivated project team members to execute project on-

time.

Key Accomplishments:

1) Successfully supervised, directed, & guided a team of two engineers and

four technicians and managed the entire 245 Kv switchyard commissioning

project of $500K at Tarapur Atomic Power Station, India in 1988, delivered

the project on-time and $40K under budget. 2) Increased the acceptance

level of 400Kv circuit breaker from 94% to 99% by redefining a quality

assurance procedure.

Asst. Engineer Precision Engineering Industries, India

05/78 - 04/81

. Evaluate & monitor in-house machining, and outside processes;

anodizing, powder coating, zinc & copper plating processes and

coordinate/support internal inspection & reports.

. Coordinate DoD auditor team and take action, if any identified by

auditor.

. Coordinate with cross-functional team for corrective/preventive

action.

Key Accomplishments:

1) Designed & developed new quality record system to meet MIL-I-45208A for

DoD -Navy contracts and saved 50% time of Technicians, 2) Recommended and

implemented new in-process inspection process, which identified, led to

correction of potential defects, prevented complete lot quantity rejection,

and saved 20% total scrap cost, 3) Raised quality rating for government

contracts from 60% to 95% in two years; no rejections, resulted in

Certified Supplier status and no-inspection status for goods shipped to

customer from production plant with internal inspection report.

Contact this candidate