Customer Service Sales

Carol Leitner, MBA

** ******* ****** ***** ****, NY 11021 • 516-***-**** • abg24u@r.postjobfree.com

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Seeking a full or part time position commensurate with my skills, education and professional background

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AREAS OF EXPERTISE

Sales • Marketing • Customer Service • Recruitment • Budget Management • Financial /Credit Analysis

Database Management • Program Development • Teaching/Training • Health and Wellness

CAREER HIGHLIGHTS

THE WELLNESS EXCHANGE – Great Neck, NY

Founder/President 1995 Present

Established networking, educational and marketing organization aimed at providing holistic doctors

and practitioners with marketing services and the exposure needed to grow their practices. Conduct

monthly educational workshops on holistic health. Generate newsletter sent to over 1500 individuals.

GIA WELLNESS Carlsbad, CA.

Manager 2008 Present

Successfully built organization that markets products to counteract the Electromagnetic Frequency

(EMF) found in some wired and wireless technologies. Speak publically on ways to stay healthy and

eliminate potential EMF hazards.

PATHWAYS WOMEN’S HEALTH Manhasset, NY

Certified Kripalu Yoga Instructor/Holistic Health Educator 2000 2009

Taught classes in Kripalu (Hatha) Yoga and holistic modalities and principles to a wide variety of

individuals of different ages and backgrounds with the goal of helping them achieve optimal physical,

mental, emotional and spiritual health.

• Developed large client base in northwestern Nassau area.

MBS (MIND, BODY, SOUL) CONNECT Albany, NY

Sales Recruiter 2005 2007

• Attained top sales recruiter status by recruiting the highest number of holistic doctors and

practitioners for organization that provides corporate wellness programs.

EPISCOPAL HEALTH SERVICES, INC. Uniondale, NY 1996 2000

Network Development Specialist

• Project leader for corporate initiative to become Workers’ Compensation PPO and MCO.

• Recruited physicians for Medicaid, Medicare and Commercial HMO and PPO plans.

• Increased membership of EHS’ Independent Practice Association. Administered all IPA

activities.

• Marketed EHS’ Management Services Organization (MSO) to 1000 physicians.

• Designed an Access database which tracked all managed care activities of 1000 physicians.

Carol Leitner, MBA Page 2

Great Neck, NY 11021 • 516-***-**** • abg24u@r.postjobfree.com

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THE BROOKLYN HOSPITAL CENTER (AFFILIATE OF NYU MEDICAL CENTER) – Brooklyn, NY

Assistant to Senior Vice President, Medical Affairs 1994 – 1996

• Developed business plans and implemented clinical programs including the Diabetes Center,

the Wound Healing Center and the Autologous Bone Marrow Transplant Center in conjunction

with medical and administrative staff. Identified new service opportunities and collaborated

on program development, staffing and operations.

• Assisted Director of Marketing in developing marketing plans. Conducted analyses to

determine incidence of illness in catchment area, existing referral patterns, and potential

market share.

• Developed an Institutional Review Board for Research, including medical committee

selection, formulation of new research application and policies and procedures. Established

and maintained database which tracked all research activities in the Hospital.

LINCOLN MEDICAL AND MENTAL HEALTH CENTER Bronx, NY

Assistant Director of Planning (Reported to the Chief Executive Office) 1992 1994

• Directed Hospital's ambulatory care and inpatient renovation projects through design,

construction and implementation.

• Managed five year capital budget of $40 million.

• Negotiated to secure funding for capital renovations and capital equipment.

• Directed all Capital Expenditure Request, Certificate of Need and Research activities.

NYC HEALTH AND HOSPITALS CORPORATE OFFICE New York, NY

Senior Management Consultant 1988 1992

• Directed the Certificate of Need process for the 12 acute care, 5 ambulatory care and four

long term care facilities in the HHC Provider Network.

• Quantified project capital and operational expenses.

Additional Roles: Financial Analyst for Dun and Bradstreet and The Foreign Credit Insurance

Association (subsidiary of EXIM Bank).

EDUCATION

• MBA in Health Care Administration, Baruch College/Mt. Sinai School of Medicine

• BS in Business Administration, SUNY College at Oswego

• International Institute of Madrid, Spain (Language, Art and History)

• Case Management Certificate, Molloy College

AWARDS

Reach for the Stars Entrepreneur Award – By The Independent Business Women’s Circle (IBWC),

Great Neck for entrepreneurial skills, inspiration to women and dedication to Holistic Health.

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