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Customer Service Administrative Assistant

Location:
Vienna, VA, 22182
Posted:
July 28, 2011

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Resume:

Barbara D. Blakely

**** *********** *****

Vienna, VA 22182

703-***-****

abg23a@r.postjobfree.com

Technical Skills

Microsoft Excel, Microsoft Word, Adobe PageMaker, MGI Photosuite,

Filemaker, Filecenter, Quicken, Quickbooks and PDF Creators/Converters

Education

Valencia Community College AA in Business Administration - 1979

UCF - Accounting Studies - 1979-1981

Professional Experience

Alltech International Inc. 2001 - 2011

Administrative Assistant

. Created processes and balanced Employees Expense Reports on a weekly

basis

. Processed Accounts Receivables

. Processed Accounts Payables

. Setup and Maintained Employee files

. Developed and Facilitated Training sessions in Microsoft Word and

Microsoft Excel

. Set up and maintained spreadsheets in Excel including complex formulas

and macros for repetitive tasks

. Reformatted Resumes to meet company standards

. Scanned candidate vetting packets into HR database for online retrieval

. Created mail merges for mass mailings, semi-annual employee mailing and

surveys

. Set up multiple filing systems for various projects

. Created pamphlets, brochures, flyers, documents and forms

. Worked on layout and design of annual newsletter

. Participated in Annual Audit and verification of 401K eligibility

. Special projects, as needed

Robert Dively, Esq. 1999 - 2001

Closing document clerk

. Processed loan and closing documents and files

. Setup documents online reducing time spent on typing

. Processed paperwork and completed refinanced loan files

. Misc filing and office duties

. Special projects, as needed

Bruce Lillie Esq. 1993-1997

Bookkeeper

. Handled all banking needs including writing monthly checks for business

and personal, balancing both accounts.

. Researched residential properties on the internet for tax information

. Created a detail report weekly for review

. Generated and mailed foreclosure letters for properties interested in

Automotive 1 - Accounts Receivables Office 1994-1996

. Applied payments to customer's accounts.

. Generated monthly statements.

. Provided customer service for Accounts Receivable department

. Created Sales and Marketing Ad's for newspaper, including layout and

design

. Created and published monthly newsletter

Other Previous Experience

Bank Teller

Consumer Loan Secretary



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