Quality Control Project Manager
Resume:
Thomas Himmler
St. Petersburg, FL 33709
Email: abg22v@r.postjobfree.com
Phone: 727-***-****[pic]
Profile:
TECHNICAL SUPPORT: Managed customers technical support requests. Ensured
timely resolution of customer issues by referring issues to product
specialists or more experienced team members. Ensured Premier customers
receive responses to phone/on-line requests within service level response
times, as specified per contractual agreements and in service delivery
plans.
TECHNICAL SERVICES: Analyze and determine most effective method of problem
resolution by utilizing applicable internal resources, industry
methodologies and software tools and processes.
ACCOUNT MANAGEMENT: Work with accounts to develop and maintain a support
plan. Communicate proactively with accounts regarding product and program
information, supportability issues, and strategic product plans where
appropriate. Maintain effective working relationships with customers and
internal account teams.
TECHNICAL KNOWLEDGE: Maintain and expand working knowledge of current and
pre-released software systems and products, as well as their integration
and methods of support delivery.
Professional Experience:
Hot In Place Paving
11/2007 - Present, Quality Control Manger Contact Person: Eric Kanowitz
(H.R. Director) 727-***-****
Oversaw the Quality Control Department; reviewed documents, furnished
advice regarding the construction projects as requested in department
meetings. I worked with Dr. King at the National Center for Asphalt
Technology (NCAT) doing research for rejuvenation oils, properties and
blends.
. Attended QC Preparatory and Initial inspections
. Provide Daily Quality Assurance inspection and surveillance of
construction contractor's Quality Control Program/Root Cause
Diagnostics: Construction work to verify that materials and
workmanship of completed and ongoing work conforms to contract
requirements.
. Attended construction contractor's major project meetings and
participate in review.
Attended 10% of weekly tool box meetings.
. Oversaw the Laboratory testing:
o Sampling Bituminous Paving Mixtures
o Gyratory Compaction
o Bulk Specific Gravity
o Maximum Specific Gravity
o Asphalt Content by Ignition Oven
o Mechanical Analysis of Extracted Aggregate
06/2007 - 11/2007, DRMP Engineering - Inspector for FDOT District Five
Areawide SR 46 and SR 500 (US 441) Resurfacing, Lake County. Construct
Turn Lanes and Install Traffic Signal, Resurface Roadway in Widening Areas.
Duties include all phases of inspection for embankment, subgrade, and base
construction, drainage, maintenance of traffic inspection, asphalt paving,
striping, traffic signal installation, roadway construction and testing.
Also with this, I worked with EEO compliance requirements, composed letters
to construction contractor explaining deficiencies found and corrections
necessary. Contact Person: Ed Petersen, FDOT Project Manager, 352- 326-
7729.
02/2007 - 06/2007, DRMP Engineering - Inspector for FDOT District One
Regent C Guardrail System I-75, Sarasota. Work consisted of testing Class
I Special Concrete, drainage construction, resurfacing, striping, and
signalization. Responsibilities include monitoring and documenting
contractors operations. Conducting field tests to assure compliance with
plans, specs and related contract documents. I Recorded pay quantity
measurements, daily activities and compiled information for man-hour report
monthly and accident reports as they occur. Participated and took notes at
prefinal and final inspections. Contact Person: Kent Dauderman, FDOT
Project Administrator, 941- 656-2616 or 941-***-****.
05/2006 - 02/2007, Inspector for FTS Engineering (with Aerotec Engineering
- on assignment/contract) District Seven Tampa Lynx Freeway Project, Tampa
Bay. Maintain orderly working files for correspondence, minutes of meetings
and conferences, submittal data, submittal registers, Inspection and
monthly progress reports, contract construction compliance notices, punch
lists and contract documents including amendments, notices to proceed,
change orders and modifications. This project was over $200 million with
responsibilities to include supervising quality control construction
activities. Assured project was constructed in accordance with plans and
specifications. Additionally performed project site meetings, and
responsible for supervision of inspection staff and sub consultant members.
Contact Person: Julia Elixia, Placement Manager, 813- 636-1039.
11/2005 - 05/2006, Construction Supervisor, City of New Port Richey, Public
Works.
Responsibilities included planning; supervising, and administering
activities on behalf of the Public Works Construction Division. Reviewed
engineering as-built plans and assured compliance with contract documents,
and specifications. Followed fiscal procedures to ensure pay requests were
submitted in a timely manner. Other duties included review and evaluate the
work of contractors as to status and development of current assigned
projects. Monitor timeliness of construction contractor and designer
response to letters, transmittals and other inquiries. Identify tardiness
and corrective action. Compile and prepare payment estimates for payment to
construction contractors from information on inspectors work progress
reports and estimate submitted by construction contractors. In addition
final inspection of concrete, pipe placement, asphalt, water and sewer
(with taking pictures of those projects and importing into the GIS system
and daily reports for the department). Contact Person: Tom O'Neal,
Director of Public Works, 727- 841-4536.
12/2004 - 11/2005, Inspector for FDOT District Seven - Clearwater
Construction. Inspection responsibilities consisted of density testing,
earthwork, asphalt, concrete, striping, signalization, sod, and Maintenance
of Traffic. Contact Person: Tim Long, 727-***-****.
06/1997 - 2004, Customer Service Level II IT Consultant, On Assignment IT
Consulting. Outsourced and assigned to Republic Bank, IBM Tampa.
Responsibilities were Networking LAN computers (security, database and
Microsoft Exchange email) and Customer Support. Contact Agencies: Apex IT
Consulting, 813- 877-1235 and Tran World IT Systems, 813-***-****.
EDUCATION:
B.A. Business Administration, St Leo University
B.S. Computer Information Systems, St Leo University
CERTIFICATIONS /TRAINING:
Educational and Experience Requirements:
Self Study/State of Florida
Certifications
University of Florida Sub grade and Base Inspection
(CTQP) Portland Cement Concrete Testing,
Certifications of Recognized placement and control
Construction Schools Pipe placement inspection
Earthwork Inspection
QC Manager 2008 Utility Relocation, Clearing and
Asphalt Plant Level 1 - 2008 Grubbing, and miscellaous
Earthwork Level 1 CTQP Certification
2004
Earthwork Level 2 CTQP Certification "Continued"
2005 Certifications of Recognized
Nuclear Gauge Safety Training/Hazmat Construction Schools
Certification
ACI Concrete testing Certification Florida Storm water and Erosion
2004 Control Certification 2005
FDOT Concrete Field Inspector Level MOT/work zone traffic control
1 2005 (St. Petersburg
Asphalt Level 1 CTQP Certification College 2004)
2004 Pile Driving Module B
Final Estimates CTQP (2004)
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