Project Manager
Resume:
Gaurav Goyal
abg209@r.postjobfree.com
SUMMARY
Information Technology Professional with more than 12 years of experience with focus as Program/Project
Manager for diverse industries, including Banking & Finance., Automotive, HealthCare and Retail. Proven Track
record of managing legacy migration projects for multiple clients.
MANAGEMENT SKILLS
Successfully managed complex projects with global implementation, and rapidly evolving requirements.
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Planned, directed, and coordinated the team's activities to manage and implement project from proposal
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initiation to final operational stage.
Effective communication skills and record for coordination between globally located teams.
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Conducted budget planning of the project through walkthroughs and meetings involving various leads
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from Development, QA and Technical Support teams.
Exceptional ability to maintain and build client relationships, frequent meeting one on one with clients,
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able to comfortably converse with all facets in the clients organization.
Define Business Process; identify the risk, doing risk analysis and providing baseline acceptance criteria
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and deliverables.
Adept in providing Analytical Support to key business Applications/solutions
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Excellent verbal and written skills, especially with regards to presenting findings to both technical and non
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technical audiences
Thorough Understanding of Software Development Life Cycle (SDLC) using traditional waterfall
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methodology, involved in various phases like Requirements, Analysis/Design, Development and Testing.
Project Management, Project Schedule, Project Tracking and Team Management
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PROFESSIONAL EXPERIENCE
Ameriprise Financials, Minneapolis, MN April 2010 – Present
Ameriprise Web Utilities Rehost
Ameriprise Web Utilities Rehost Program involved re engineering and rehosting of Ameriprise client and advisor
facing core web applications from third party hosted infrastructure to Ameriprise infrastructure.
Advisor Social Media Pilot Program
A proof of concept that would allow 100 200 advisors to utilize Facebook and LinkedIn to support their practice.
Using a service offering from Socialware, an ASP, the Advisors selected for the pilot will be able to post and
respond to posts on Facebook and LinkedIn. Advisors will use Facebook and LinkedIn to interact with consumers
and CSU will monitor communications for items that would fall under coverage for FINRA regulations.
EasyOffice 2.0/Evergreen Program
The purpose of EasyOffice 2.0/Evergreen program was to further enhance the P1/P2 Advisor experience with
regard to the acquisition and life cycle management of Advisor workstations in the field.
The salient features of the program are:
Use of an Ameriprise preloaded laptop or desktop for determined lifecycle
1.
Ongoing software update service to ensure the operating system and all applications are compliant and in
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working order (Using Altiris)
New user setup service and asset decommissioning
3.
Managed the project scope, schedule, budget, quality and risk to achieve the business objective.
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Worked with vendor to streamline processes and prepare communication templates and knowledge
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base articles.
Deluxe Corporation, Shoreview, MN July 2009 – March 2010
Mainframe Transformation Project
This Project was comprised of a complete end to end migration of Deluxe’s mission critical mainframe
applications, databases, files, JCL and other associated components that are required to run these applications
on the IBM P Series AIX environment. Also included, but not restricted to, are Dialog, SAS, Easytrieve, REXX and
Assembler components.
• Developed overall strategy to migrate legacy mainframe application/data to new AIX environment
(p570 Box).
• Developed project planning, metrics reporting, change control, risk management and communication
management templates and processes.
• Defined resource needs and team member roles & responsibilities.
Wellpoint, Thousand Oaks, CA Aug 2008 – Dec 2009
Enterprise Provider Database Solution (EPDS) Project
The purpose of the Enterprise Provider Database Solution (EPDS) project was to build a foundation to enable the
entry of provider data once into a central repository, streamlining and standardizing WellPoint business processes.
The EPDS centers on the heart of WellPoint’s business model of creating, tracking, marketing, and managing
flexible, quality provider networks to support all lines of business, products and services. The intent of the project
is to not only support existing business, but to also provide a flexible, configurable solution to enable future
business initiatives and growth. Aligned with the 2010 strategy, the development of EPDS is the consolidation of
enterprise provider databases into a central repository.
Developed project charter, managed the development of a prescribed planning document.
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Partnered with sponsors to secure project approval.
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Developed communication management plan, defined project team roles and responsibilities.
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Managed issue resolution and escalation process, tracked Risks, its assessment and mitigation.
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Aetna, Blue Bell, PA
Dec 2007 – Jul 2008
OAMA HMO Product Development
The purpose of this project was to develop a new Open Access Medicare Advantage HMO product (OAMA) that
will replace the existing Golden Medicare HMO product in the Northeast, Southeast, and North Central (excludes
Cook County) regions for individual members.
Managed the day to day activities of project to deliver tasks on time, within budget, and within
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scope.
Prepared and reviewed the following items with the senior team: project financials, resources, scope,
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assumptions, dependencies, issues/risks, potential change controls and major milestones.
Determined the tailoring approach for the project and ensured that all impacted areas agree on approach
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and the approach is documented in the Integrated Project Plan.
Handled Customer satisfaction surveys, Individual performance feedback and project completion report.
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Levi Strauss Co., San Francisco, CA Aug 2007 – Dec
2007
Legacy Migration (SAP) Project
Legacy Migration Project involved mapping legacy application functionality to SAP, application decommission
plan, data retention/migration strategy, hardware/software/ license consolidation.
Developed overall strategy to migrate legacy mainframe application/data to new SAP system.
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Maintained a comprehensive project plan for discovery, workshop and sign off phases of project.
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Gathered Product Requirements, coordinated architectural review of Product.
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Complete RFP process including Demos, POC, NDA, and price negotiations.
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Ameriprise Financials, Minneapolis, MN Nov 2006 – Aug
2007
Day700 Migration Program
“Day 700 Migration Program” was a major initiative to physically separate the assets of Financial Advisor
Company from its Credit Card business company. Compliance Group applications (Legacy/ Distributed) were
migrated to new Data Center. All applications were modified to replace the old file transfer system with a new SOX
compliance third party secure system.
Developed and executed consistent implementation assessment strategy with all stake holders.
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Coordinated with multiple stakeholders (Portfolio Architect, Trading Partner, Cross Commit Teams,
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Release Management, Change Management, Certification Team, and General Consul).
United Health Group, Basking Ridge, NJ Feb 2006 – Nov 2006
Personal Health Manager Portal
“Personal Health Manager” system was developed for the consumers to validate their health records (Diagnostic,
Pharmacy, Lab, Process) based upon claims data. System was enhanced to allow consumers to load self
reported data for different health trackers codes. System was also enhanced for data access control for physician,
and family members.
• Gathered Clients requirements & finalized them in a formal Statement of Work (SOW).
• Managed technical execution of the project.
• Handled risk assessment and its mitigation, coordinated Issue resolution and escalation process.
DaimlerChrysler, Auburn Hills, MI
New Vehicle Delivery Reporting Oct 2003 – Feb 2006
The project involved maintenance, enhancements and production support for “New Vehicle delivery Reporting”
System. The system does initial processing of all reported vehicle sales transactions before converting them into
actual sales. The System interfaces with a number of other systems.
• Managed a team of developers for all enhancement, maintenance and product support requests.
• Coordinated with Business to prioritize requests.
Gateline Scheduling
Sep 2002 – Oct 2003
This project involved integration multiple products from third party vendor into Gateline Optimization Process
(GOP) and Order Based Forecasting (OBF) systems. The purpose of Gateline Scheduling System is to optimally
select and sequence a certain number of orders from firm order pool to be built at a car or truck assembly plant.
The generated sequence will meet all the mandatory sequencing conditions for the assembly line at the plant and
as many of the desirable ones as possible.
• Created an overall integration strategy with third party product vendor.
• Managed technical execution of the project.
IOS Capital, Atlanta, GA Apr 2000 – Sep 2002
Billing System
The project involved billing and cycle invoicing, collections, asset management, general ledger, inquiry facility and
report generation. Project was executed at CMM Level 5.
• Managed a team of developers for all enhancement, maintenance and product support requests.
• Managed technical execution of the project.
EDUCATION
Regional Engineering College, Kurukshetra, India (1994 1998)
Bachelor of Technology
Diploma In Advanced Computing C DAC, ACTS, Pune, India (1999)
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