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Customer Service Manager

Location:
Unicoi, TN, 37692
Posted:
July 28, 2011

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Resume:

BARBARA G. HARDIN

*** ******** **** ****

Unicoi, TN 37692

Cell Phone 423-***-**** - Home Phone 423-***-****

Email: abg208@r.postjobfree.com

EDUCATION

**** - ****: Wesleyan University. B.S. Accounting

2000-2004: ETSU Concentration Accountancy.

1982-1983: Certificate in Office Administration, Draughons Junior College

August 2008 to present: I began working for Chiltern International in

Bristol, TN through Accountemps, based in Knoxville, TN, on a temporary

assignment. I was hired for the permanent position of Accounting Assistant

February 2009. My duties include invoicing employee expenses and other

services performed for multiple pharmaceutical companies, reconcile bank

statements & update A/P spreadsheets. Software applications used include

Microsoft Dynamics SL Accounting software, Excel, Lotus Notes, and Fortis

Editing Station for scanning and indexing.

WORK HISTORY

June 2006 to July 2008: UCI Communications, a telecommunications company

in Destin, FL.: A/R Clerk. Duties include processing invoices, posting

customer's payments, (Tiger Paw and Great Plains accounting software),

customer service and some A/P. I also have previous experience with

Quickbooks and classes using Peachtree software.

February 1 - May 15, 2006: American Tanning Supplies in South Johnson

City. My duties include processing online applications for financing, A/P,

processing payroll, and other bookkeeping duties as necessary. Left due to

Lay off.

2000 to January 31, 2006: Erwin Memorial/Ledford Funeral Homes. Full

charge bookkeeper for two funeral homes including: A/R, A/P, Payroll, bank

reconciliation, monthly sales reports, quarterly federal and state taxes,

annual corporate reports, work directly with accountants for year end

reports.

1999. - 2000: Johnson City Schools, Foodservices Department.

Responsibilities included management of Free/Reduced applications.

Assisting cafeteria managers with problems relating to the schools'

cafeteria management; also, served the NETCO program which involves working

with eleven school districts and vendors relating to purchasing products

for the schools.

1996-1999: Office Manager, Erwin Memorial Funeral Home

Responsibilities include A/P, A/R, Payroll, Payroll taxes, preparing

necessary reports for the accountant for two funeral homes. Front desk

responsibilities, bank deposits, filing insurance, and customer service.

1994-1996: Office Manager/Secretary, Charles & Lance, Attorneys at Law

Bookkeeping responsibilities including: A/P, A/R, Payroll, Payroll taxes,

along with scheduling appointments, transcription, and all other front desk

responsibilities.

1991-1994: Transcription/University Physicians Practice Group, Pediatrics

Medical transcription, front desk, filing, and other duties as needed.

1989-1991: Secretary, Judith Fain, Attorney

Duties included transcription, scheduling appointments, taking messages,

and other clerical duties.

REFERENCES:

Gail Manuel, 18 Pinehurts Drive, Destin, FL 32549

850-***-**** (co-worker)

abg208@r.postjobfree.com

Nina Tilley, UCI Communications, 185 Stahlman Road, Destin,

Florida 32541 (supervisor) 850-***-****

abg208@r.postjobfree.com

Bart or Teresa Carlesco, 760 DeVonshire Drive, Vinton, VA 24179 (personal)

540-***-****

Mike Garland, Deerhaven Drive, Unicoi, TN (personal)

423-***-****

Beverly Runion, Gay Street, Erwin, TN (personal)

423-***-****



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