Customer Service Administrative Assistant
Resume:
Tina Harrison
Springtown, TX 76082
*******@*****.***
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Objective: To obtain a challenging position utilizing my leadership; team
building; problem solving; and communications skills to impact business
growth and development.
Summary of Qualifications: Over 15 years experience in administrative
support, purchasing, customer service, data entry, and clerical support. I
am capable of handling a wide range of administrative functions with the
ability to adapt and adjust. Also, I am proactive and dependable
professional with success in providing support to Senior Management,
ensuring completion and accuracy.
PROFESSIONAL EXPERIENCE:
08/08 - present
Administrative Assistant/PR
. Provide support to President
. Maintain business and personal calendar
. Attend business meetings and record meeting minutes
. Schedule all executive events and travel planning
. Maintain company cell phones, order new phones, send phones in for
repair, file insurance claims and maintain database of itemized
charges for 100+ employees
. Customer Service when needed
MOCKLER BEVERAGE COMPANY 07/05 - 02/09
Promoted to Executive Assistant
. Provide support for Chairman Emeritus, President, Senior Vice
President
. Organize out of town business meetings
. Maintain business and personal calendar
. Attend business meetings and record meeting minutes
. Schedule all executive events and travel planning
. Open, scan and distribute mail
. Greet visitors
. Screen telephone calls
. Maintain company cell phones, order new phones, send phones in for
repair, file insurance claims and maintain database of itemized
charges for 100+ employees
. Purchased office furniture for new office and warehouse
MOCKLER BEVERAGE COMPANY 03/01 - 07/05
Promoted to Training Coordinator
. Assume full responsibility of Training Department
. Held leader led training programs, i.e. Fire Extinguisher Training,
Defensive Driving, Forklift Training
. Schedule and maintain training courses for all employees
. Responsible for scheduling speakers to attend local high schools and
universities in reference to community interests
. Liaison between local newspapers, TV and radio stations in reference
to advertising articles of community interest
. Prepare presentations and compile information for high schools and
universities in reference to community interests.
MOCKLER BEVERAGE COMPANY 10/99 - 03/01
Communications Manager
. Responsible for organizing filing system from start to finish
. Responsible for organizing magazine filing system
. Responsible for maintaining office equipment
. Responsible for opening, scanning and disbursing mail
. Responsible for purchasing new office equipment
. Work closely with the Office Manager, assisting in daily activities,
which include: vouchering of invoices, cutting checks, EFT payments,
and assume full responsibility of this position when she is not in the
office
YMCA 8/99 - 10/99
Accounts Payable Assistant
. Accounts Payable Assistant for 5 Baton Rouge locations
. Responsible for accounting department with support to payroll
. Assisted CEO with office correspondence and other administrative
duties.
MOCKLER BEVERAGE COMPANY 10/98 - 08/99
MIS Clerk
. Accounting responsibilities included reconciliation of daily sales,
daily posting of payments to receivables and general ledger, daily
cash deposits, management of pre-paid accounts and proper notification
to ABC Board
. Assisted field personnel with reconciling daily invoices
. Assisted field personnel with hand held devices
PREMIER EQUIPMENT 5/98 - 10/98
Administrative Assistant
. Answered and directed incoming calls on an eight-line phone system
. Management of collection and past due accounts, daily posting to
accounts receivable and daily cash deposits
. Inside sales person responsible for phone orders and the processing of
each order.
INGERSOLL DRESSER PUMP COMPANY 7/93 - 5/98
Purchasing Agent
. Purchasing Agent for world's largest pump manufacturer
. Responsible for complete purchasing process, including, negotiation,
vendor selection, expediting, and scheduling of completed shipments.
. Contract Negotiations
. Responsible for branch accounts payable, with back up for payroll and
nine-line phone system.
EDUCATION:
Baton Rouge Community College - 1998 - 2002
Studies in Business Management, majoring in accounting
Livonia High School - 1991
Business Writing - 2005
COMPUTER EXPERIENCE:
Microsoft Office Programs * Microsoft Outlook * AS400 Software * Access *
Powerpoint
VOLUNTEER AND BOARDS:
. Alzheimer Services
. Executive Women International: Ways & Means Director and Sergeant and
Arms Director
. Licensed Notary for the Sate of Texas
References Available upon request
Contact this candidate