Human Resources Manager

Work Phone: 828-***-****

Home Phone: 828-***-****

E-mail: ***********@***.***

*** ******* *****

Hendersonville,NC

28739

Susan Thompson, PHR

Objective Obtain a Human Resources VP, Director or Manager

position in which my organizational skills,

strategic problem solving/decision making,

counseling, motivational and people management

skills can be best utilized.

Experience 2001 - Present Wilsonart International

Fletcher, NC

Human Resources Manager

Oversee department functions including Health

Center,

Safety/Security, Payroll, Benefits/Compensation,

HRIS Systems

Member of Steering Level Management for 700

employee facility

1998 - 2000 Wilsonart International Fletcher, NC

Human Resources Process Manager

Recruitment of exempt and non-exempt employees

Facilitation for management/employee

information-sharing meetings

Administration of Employee Benefits & Compensation

strategies

Supervise multiple HR functions and support staff

members

Interpret Corporate/Company Policy and government

laws/regulations

Administer benefits plans, timekeeping system, and

payroll process

Employee relations, counseling, disciplinary

action, termination

Survey, recommend and/or approve wage premiums and

salaries

Trainer for facility on issues related to Human

Resources

Write/communicate performance reviews for staff

1992-1998 Wilsonart International

Fletcher, NC

HRIS/Benefits & Compensation Administrator

Administer compensation and benefits programs

Benchmark industry for best practices

Survey, interpret and analyze data regarding pay

practices

Active Implementation Team participant for Cyborg

mainframe system

1983-1992 Wilsonart International Fletcher, NC

Benefits & Compensation Coordinator

Administration and eligibility of employees in

profit sharing/401K,

pension plan, retirement plan, COBRA

Supervise payroll clerk and insurance processor

Education 1999 - 2001 Montreat College

Montreat, NC

BS Business Administration

Named to Dean's List

1987-1997 Blue Ridge Community College

Hendersonville, NC

Business Administration

Certifications Certified Professional in Human Resources (PHR) by

the Society for Human Resource Management (SHRM)

Professional Member of Western Carolina Industries HR

Memberships Association, SHRM affiliation

Member of Asheville South Area HR Association

Member of Hendersonville Chamber of Commerce HR

Association

Served as Vice-President of Programs Committee for

WCI HR Association

References Available upon request

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