Engineer Service

RESUME

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M.SHAIK BAREED

Temporary Address Permanent Address

Sharja

#**, ******** ******,

UAE (Near

Kalkcani Kulam) Mobile: +971-*********

Muthupet - 614 704

E-mail:- *.***********@*****.*** Tvr Dist,TamilNadu,INDIA

CAREER OBJECTIVES

To become technically competent professional in servicing all range of I.T.

Products and Lead a team of technical professionals, in an organization

wherein I can learn and practice my skill continuously.

EXPERIENCE

1. Organization Name: Laptronics Technologies.

Designation: Technical Team Leader

From 15th June 2009 to Till Date

Roles and Responsibility:

Team Leader for system administrator (Laptronics

Technologies).

2. Organization Name: Asus Technology Pvt Ltd.

Asus Technology, Chennai.

Designation: RC Team Leader (Royal Club)

From 17th Mar 2008 to 30th May.

Roles and Responsibility:

System administrator and software solution at all levels in

User Support execution.

Calls Maintenance, Monthly Report, Spares Ordering,

Customer Support, networking and server maintenance Service

Engineer Calls Forwarding,

Normally handle critical calls and fix the problem.

3. Organization Name: Nebula computers private Limited.

(Authorized service provider for WIPRO), Wipro InfoTech,

Chennai.

Designation: System Administrator

From 1ST Oct 2007 to 5th Mar 2008

Roles and Responsibility:

Laptop Senior Service Engineer

4. Organization Name: RT Outsourcing Services Limited.

(Authorized service provider for HP & Compaq), Chennai

Designation: Customer support Engineer- Laptop

From 27th Nov 2005 to 27th Sep 2007.

Roles and Responsibility:

Laptop service, diagnosing and screening at all levels in

Customer Support execution.

Onsite corporate calls.

5. Organization Name: Karyon Technologies, Chennai.

Designation: Laptop Service Engineer for all ranges

of Laptop.

From Feb. 2005 to Oct 2005

Handled 5000+ customer calls in short span.

6. Organization Name: Active Peripherals, Chennai.

Designation: Service Engineer (Printer & Desktop)

May 2004 to Jan 2005

EDUCATIONAL QUALIFICATION

Diploma in Electronics & Communication Engineering

Pattukkottai Polytechnic College, Pattukkottai. (2001-2004)

(Under Department of Technical Education, Government of Tamilnadu,

India.)

ACADEMIC PROJECT DETAILS in D.E.C.E

Title: PC-Based 4-axis stepper motor control

Project Description:

Construction project by the author relating to 4-Axis stepper motor

control using PC based system. The circuit after in comporting some

hardware and significant software changes is being presented afresh. The

modifications would enable wider application of the system for programmed

control of up to Four - Axes through stepper motors with each one using

the same/different gear ratio for rotation of the load. Its salient

features and important differences as compared to the previous project

are incorporation of the above mentioned features; the circuit together

with its software can be used for control of CNC machines and ROBOTS,

which are increasingly being used in the industry.

TECHNICAL QUALIFICATION

> HEWLERT PACKERD LAPTOP CERTIFICATION COURSE(HP & COMPAQ)

> ASUS LAPTOP & PDA MOBILE & CERTIFICATION COURSE FROM SHANGAI(CHINA)

> WIPRO LAPTOP CERTIFICATION COURSE

> HARDWARE & NETWORKING COURSE

HOBBIES

> Sports (Cricket)

> Cooking

> Songs

AREA OF EXPERTISE

* Desktop Support

V Installation & configuration of Desktop

V Trouble shooting the Desktop related problems.

V Troubleshooting & maintenance of PCs.

V Fault finding & trouble shooting of Monitor, SMPS, and Mother Board.

V Installation of Operating Systems " Win98, Win XP, Win NT,Win 2000,

Win 2003, Win Vista, Win 7, etc.

V Installation of various software.

V Installation of device drivers & hardware components.

V Configuration of Printer, Modem, Scanner.

* Network Support

V Knowledge on TCP/IP protocol suite.

V Familiar in networking essentials of ISO- OSI model layers.

V LAN, WAN, Switches & Router Network Support and management in

various segments

V LAN/WAN design, configuration and support.

V Interconnecting networking devices, crimping cables.

V Knowledge on different routing protocols.

V Configuring of Microsoft Outlook.

* Server Support

V Servers operating system installations like 2003 and 2008 and Server

Integrations.

V Manage Microsoft Windows 2003 and 2008 Server (ADS, DNS DHCP, Applying

Group Policy)

V Installation & configuring of Win 2000 family, 2003 server.

V Diagnose and rectify Operating System Problems and Hardware related

Problems.

V System Assembling, Dissembling and Maintenance including motherboard

Settings.

* Laptop chip level servicing

(Complete Laptop assembling & Installation.(All types of Laptop)

Possessing in depth knowledge on servicing of all Types/verities/Brands

of Laptop and Notebooks.

(ACER, WIPRO,ASUS, SONY, DELL, IBM & LENOVO, COMPAQ & HP, TOSHIBA,

APPLE, GATEWAY, FUJISTU, HCL, G7,SAMSUNG,LG,MERCURY & UNBRANDED and

etc

V Operating system/ recovery issue / vista os in software issue

(OS loading on windows 95/98/2000pro/ XP pro & Home & Vista

and Win7)

V Power on Issue

V Display issue/dull display (Inverter&LCD tube)/vga problem/resolution

V TFT LCD monitor chip level servicing, Inverter & brightness tube

V LAN /Wifi/Modem/Bluetooth

V Bios password

V Heat sink & Cooling Fan/Hanging issue

V Battery problem/charging issue

V Audio issue/joring noise issue/ Recorder issue/Mic issue

V Strukey issue

V Fingerprint issue

V Touch screen issue

V Touchpad issue

V Quick play issue,

V PCMCIA card

V Ram / HDD error/Blue dump error

V All Brands DVD/CD ROM -RW drives, HDD, Floppy drives servicing

V Adaptor issue

V USB problem (All types of USB products)

V Expansion issue / docking issue

V Printer servicing (Dot Matrix, DeskJet, LaserJet, Office jet)

(Hp, Samsung, Canon, Wipro, TVS, Goorei, L&T, brother, etc

V Servicing of palmtops and IPaq and mobile phone servicing.

V Web cam, Mouse (scroll &optical), keyboard, pen drive, external HDD,

smart drive reader & IT products & all level critical calls and fix

the problem

* PDA Mobile Service Engineer

V Trouble shooting the PDA (Windows Mobile) related problems.

V Mother board,Lcd,Speaker,Mic,Etc Replacement

V Software Problems

V Firmware Updating

V Charging Problems And etc

PERSONAL INFORMATION:

Father's Name : Mohamed Ismail

Date of Birth : 04-03-1982

Age : 29 Years

Gender : Male

Nationality : Indian

Marital status : married

Religion : Muslim

Languages Known : Tamil, English

Passport No : F6788888

Passport Date of Expiry : 01-03-2016

DECLARATION

I hereby declare that the above mentioned information is true and correct

to the best of my knowledge.

Place:

Signature

Date:

(M.SHAIK BAREED)

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