Customer Service Administrative Assistant

Heather Christie

*** ***** ****** ** *******, TN 377**-***-*** 4327 abg1yp@r.postjobfree.com

QUALIFICATIONS

Highly self motivated professional with strong academic preparation in Business Administration

Experience in marketing and customer service

Strong problem solving skills, detail oriented, hard working with strong work ethics

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and SAS

EDUCATION

Tennessee Technological University May 2011

Cookeville, TN

Bachelor of Science in Business Administration

Major: International Business & Cultures Minor: Spanish

WORK EXPERIENCE

Administrative Assistant Summer 2010

Cookeville, TN

Cantrell Financial Services

Created and mailed monthly newsletters to clients

Filed correspondents and statements

Assisted in client estate planning consultations

Scheduled appointments with clients and/or representatives

Student Orientation Advisor October 2008 September 2010

Cookeville, TN

Office of Orientation, Tennessee Technological University

Worked under the Dean of Students and Director of Orientation

Assisted in planning summer orientation and week of welcome activities for incoming freshmen

Conducted campus tours and informational meetings about student activities and resources

Advised students in registration for fall classes

Student Tele Counseling Admissions Representative May 2009 November 2010

Cookeville, TN

Office of Admissions, Tennessee Technological University

Helped in registration for spring and summer classes

Made calls as reminders of outstanding fees to students and parents

Scheduled campus visits

Aided in marketing for University activities

NOTABLES

Alpha Delta Pi Sorority – Leadership roles included Public Relations Chair, Alumnae Relations Chair,

Historian, and Director of Social Enrichment

Student Government Association – Vice President 2009 2010, Senator for the College of Business 2008

2009, Member of the Academic Affairs, Buildings & Grounds, and International Affairs Committees

Tennessee Intercollegiate State Legislature (TISL) – Member of the House of Representatives

November 2009

Tech Activities Board – Co director of homecoming activities 2009

Amigos Spanish Club – 2010 2011

Student Mentor – Chosen by faculty of the University to serve as a teacher’s assistant/student mentor for

an entry level freshman course – 2010

Community Service – Actively participated in fundraisers benefitting several organizations such as: The

Ronald McDonald House, The Genesis House, Heart of the Cumberland, ALS Foundation, and The

American Cancer Society

Study Abroad – Spain, France, and Gibraltar for three weeks, 2007

Contact this candidate