Administrative Assistant Medical

Katherine M. Terry

**** ** ***** **** *****

Poulsbo, WA 98370

Cell: 360-***-****

***************@*****.***

Objective: A full time position as a Administrative Assistant

Qualifications:

. Exceptional ability to communicate effectively with team as well as

customer base

. Assist in technical preparation of various documents

. 45-60 WPM Typing Skills

. Proficient in most Microsoft Programs

. Knowledge of most office equipment

. Knowledgeable of Contract Negotiations and Structure

. Detailed and able to multi task for team organization as well as

understand laws and regulations required

. Able to work well with all diverse groups no matter what conflicts are

being experienced

. Strong Medical Terminology

Relevant Experience:

Patient Services Representative 02/2011 - 05/2011

Polyclinic Endocrinology Department

Seattle, WA

. Used Microsoft Office Programs consistently for maintaining documents;

writing letters, email, etc.

. Clinic programs were Mysis and Epic Programs which kept records of

patients accounts which were maintained on regular basis

. Main Scheduler (answering between 50-100 calls daily)

. Point of contact for patients entering & leaving office (ie: checked

patients in, scheduled patients going out)

. Sorted incoming faxes, processed mail, took computer version messages

for Clinical Staff

. Planned and prepared days schedule, made reminder calls as needed

. Ordered charts and records as needed for upcoming appointments

. Maintained office equipment and assisted in additional tasks as needed

Patient Services Representative 06/2007 - 02/2011

The Doctor's Clinic

Silverdale, WA

. First point of contact for patients (ie: collect payments, entered

patients in medical database, maintained insurance records, took

incoming calls, assisted with general patient care

. Used Microsoft Office programs consistently for maintaining documents;

writing letters, email, etc.

. Excelled in Intergy program which was what clinic used for maintaining

patient documents

. Made necessary appointments for patients with doctors per medical

staff or patient

. Printed encounters or patient records for upcoming appointments

. Maintained office equipment and assisted in additional tasks as needed

Receptionist 02/2005 -

03/2007

Day Road Animal Hospital Bainbridge

Island, WA

. Answered incoming phone lines

. Scheduled appointments for Veterinary as well as grooming and boarding

. Created and maintained chart system for new patients

. Utilized Adobe Software to create new documents for customer

information

. Managed billing accounts and past due reports

. Managed and kept updated pet records

. Copied and recorded all records, processed mail

. Performed other duties as needed

Financial Processor 06/2003 -

02/2005

Olympic Northwest Mortgage & Escrow

Silverdale, WA

. Assisted with Loan Officers to get records closed for loan buyer

. Reviewed and analyzed credit reports

. Worked with Title Companies, Appraisers & Escrow Companies to complete

loan

. Many other duties as required for job completion

Education:

Los Gatos High School

Los Gatos, CA 1990

Some College

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