Insurance Manager
Resume:
Carl S Bickel, AIC
Biscayne Park, FL 33161
****.*********@*****.***
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With 27 years of progressive experience in Personal and Commercial, Property and Casualty insurance
claims culminating at the Vice Presidential level, I am a proven producer of outstanding results.
Specifically, we realized a cost reduction of $800,000 in the first year, over and above the regular profits
of my team, in one initiated project. I am a Team Builder, Mentor and proud of my employee retention
skills.
Experience:
United Automobile Insurance Company, the largest privately-owned automobile insurer in the USA
with volume of $400,000 yearly 199*-****-** years.
Vice President for Bodily Injury and Uninsured Motorist Claims
• Achieving a reduction in the loss ratio over a 4-year span from 40.8 in 2004 to 0.1 in 2008
• Increasing staff to meet growing premium volume
• Empowering adjusters to improve productivity and production
• Instrumental in corporate profitability
• Achieving an average soft tissue settlement reduction to below $2000
• Spearheading Section 111 reporting for the company
Legal Administrator Dracos and Assoc. In-house law firm
• Instituting Time Matters software for case management
• Reducing sanctions for missed hearings and deadlines
• Overseeing staff increases from 4 attorneys to 8 and 1 support staff to 8
Personal Injury Protection Litigation Supervisor
• Directing staff and panel attorneys in litigated files
• Personally handling pending of over 400 files
• Managing other litigation adjusters
Other experience:
Transportation Casualty Commercial Auto insurance 1992-1995 as BI Supervisor
The Travelers Commercial and Personal liability insurance 1989-1992 as Technical Specialist
Great Oaks Casualty Non-Standard Personal Auto insurance 1986-1989 as Corporate BI Manager
Crown Caribbean Adjusters Independent adjusting firm 1984-1986 as a multi-line adjuster
Teacher 9 years:
Virgin Islands Public Schools, St. Croix, USVI
St. Dunstan’s Episcopal School, Christiansted, USVI
Manor School, Christiansted, USVI
Greece, NY Public Schools
Education:
Nazareth College of Rochester Mater of Science in Education
Eastman School of Music of the University of Rochester Bachelor of Music with Distinction
Carl S Bickel, AIC
12045 Griffing Blvd
Biscayne Park, FL 33161
****.*********@*****.***
____________________________________________________________________________________________
Management Strengths:
Achieving the best loss ratio of the division in the country.
Fostering confidence in Team members and mentoring entry-level new employees.
Leadership of claims-related problem solving and decision making.
Strategic planning for litigated files
Litigation Management
Analytical Skills:
Critical thinking approach to trends in the market to support positive factors and counter negative
influences.
Formulating plans to address fraudulent claims and work interdepartmentally to prosecute wrong-doers.
IT:
Transitioning to a paperless environment.
Customization of software to better meet organizational needs.
Developing necessary infrastructure to comply with Federal reporting requirements.
MS Office, AS400 and Guidewire proficient.
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