Quality Assurance Customer Service

Jessica R. Reese

**** ********** *****

Corona, Ca 92882

951-***-****

***********@*****.***

OBJECTIVE

To seek a challenging position that will allow a high level of great

organization interpersonal communication skills. To be exposed to a

position that will continue to challenge me and expand my knowledge.

SKILLS PROFILE

. Highly organized and detail oriented

. Dedicated and focused; strong ability to prioritize and complete

multiple tasks in order to achieve project goals.

. An independent and self motivated professional

. Confidential

. Able to grow positive relationships with clients and colleagues

at all organizational levels

. Computer Skills: Microsoft Word, Excel, Power Point, 10 Key,

Starburst/Putty and etc

. Phone / Tech

. Print

. File

. E Scan

. E File

. Type 65 wpm

Petersen Dean, Inc. November 2006 - Present

Payroll Administrator - HR /Payroll Manager / Quality Assurance / Safety

Administrator

. Accountable for processing payroll for three division's

. Entrusted to pay hourly rates, salary, holiday compensation, piece

work, prevailing wage jobs (union laborers), apprentices and

salary continuation (light duty / TTD)

. Payroll deduction

. Payroll changes

. Direct deposit

. Reconcile all payroll

. Maintain payroll budgets for all projects

. New Hire / Rehire Safety training

.

. Process Section 3 jobs

. Certified in Certified Payroll

. Process HUD documents

. Health and Benefits

. Process applications

. Training funds

. Process all finish jobs under Quality Assurance

. Utilized organization skills to keep track of all incoming

payroll, and quality assurance documents

. Customer Service and scheduling appointments

. Provided continuous support to executives with various projects

and documents

. Coordinate meetings, luncheons, events, and travel arrangements

. Technical Phone assistant

Gelson's Super Market February 1996 - November 2006

. Courtesy Clerk 1996-1997

. General Merchandise 1997

. Food Clerk 1997- Nov. 2006

Luckys January 1995 - February 1996

. Courtesy Clerk 1995

. General Merchandise 1996

EDUCATION

High School Diploma 1990

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