RYAN T. HEARN

**** **** ** *

St. Petersburg, FL 33704

727-***-****

abg1wt@r.postjobfree.com

Objective

Seeking a position in the Tampa Bay Area to build on my educational

background in Finance, gain further experience, and make significant

contributions to a company's revenues, market presence, and performance.

Education and Certifications

Bachelors of Science in Finance, University of South Florida St.

Petersburg, May 2010

Certified by VITA/TCE in basic, intermediate, and advance tax instruction

Computer Skills

Microsoft Office 2003-07; Excel, Access, Word, PowerPoint

Work Experience

October 2010-January 2011, Investigative analyst

Citigroup, Tampa, FL

. Independently conduct searches, gather data and record evidence from

Citigroup internal systems, the internet, and commercial databases.

. Independently assess and analyze research results and conduct complex

data analysis to prevent money laundering and/or terrorist financing

. Accumulating facts from investigations to be utilized in presentation to

Senior Management and Compliance.

Spring 2010, IRS Certified Tax Preparer-Advanced Classification

Department of Treasury: Internal Revenue Service SPEC (Stakeholder

Partnerships, Education and Communication), St. Petersburg, FL

. Awarded outstanding public service by the Internal Revenue Service

. Essential in increasing total refund dollars to customers by $117,272 in

2010-a 37% increase from the year before, refunding more than $415,000 and

making it the third largest refund site in Pinellas County

. Interviewed customers in order to determine their income and appropriate

tax bracket, deductions, and available tax credits

. Directly prepared and processed customer's tax returns based on

information and documents provided

. Amended past tax returns to correct customer error and answered tax

related questions from itemized deductions to capital gains/losses

April 2005 - January 2010, Owner

Absolute Appeal Detailing, St. Petersburg, FL

. Responsible for managing and operating a high-end detail service, serving

the greater Pinellas County area

. Handled all aspects of business, including customer service, budget

management, marketing, purchasing, inventory, accounting and employee

hiring and training

. Built the business from a handful of clients and sold for a profit in

January of 2010

August 2003 - April 2005, Valet

Vinoy Resort & Golf Club, St. Petersburg, FL

. Parked and retrieved cars for a hotel and restaurant that caters to high-

end clientele

. Provided excellent customer service and applied effective communication

skills to ensure that hotel and restaurant guests had an enjoyable

experience

March 2001 - July 2003, Store Manager

Oasis Convenience, St. Petersburg, FL

. Responsible for overseeing all store operations, including sales tracking

and reporting and inventory control

. Trained and supervised full and part time personnel

. Worked directly with vendors to confirm and verify shipments

. Managed all aspects of merchandising, window displays and stocking

. Ensured excellence in customer service and resolved all problems at the

store level

July 1999 - January 2000, Assistant Loan Officer

Mortgage Investors Corp., St. Petersburg, FL

. Acted as liaison between homeowners and loan officers in order to

identify customers with high mortgage rates

. Conducted cold calling while promoting a company image of

professionalism, integrity and quality

. Maintained professionalism and proper etiquette through all forms of

communication

References and recommendation letters available upon request

Contact this candidate