Customer Service Medical
Resume:
Kathleen Walsh
Bloomfield, NJ ****3
973-***-**** - *********@***.***
Medical Secretary/Receptionist
Education
HoHoKus-RETS School of Business, Medical and Technical Sciences, Nutley, NJ 2010
Certifications: HIPPA Privacy Act, NCCT Insurance & Coding Specialist
Course Highlights
Medical Terminology, Medical Transcription, Anatomy & Physiology
Medical Office Procedures, CPT and ICD-9 Coding,
Core Skills
Administrative Support Reception Typing 50 WPM
Microsoft Office Customer Service Strong interpersonal skills
Strong organizational skills Strong communication skills Record Keeping
Work History
Dr. Anthony Oropollo, Montclair, NJ
Medical Secretary 12/2010-02/2011
• Typed independent medical evaluation report
• Clerical duties, filing, faxing, answered phones
• Assisted doctor with obtaining medical information, weight, height
• Notified doctor when patient arrived, maintained reception area
Diocese of Paterson, Clifton, NJ 3/2003-11/2009
Youth Protection Program Coordinator – Office of Child & Youth Protection
• Entrusted with the complex issues of starting a new diocesan office
• Assisted with review and revising policy and procedure
• Handled incoming calls, resolved inquires in a timely manner
• Maintained database, training calendar, attendance records, background checks
• Ability to work with all level of management, diversity of professionals, staff, clients
• Ability to work in a fast pace environment
Administrative Assistant to Director of Communications 2/2002-3/2003
• Secretary to Director of Communications, provided administrative support, arranged
meetings and travel schedules, answered phones and took messages.
• Coordinated the flow of communication between newspaper and TV reporters, schools and
parishes.
Community Service Awards and Achievements:
Boy Scouts of America
• Boy Scout Train-the-Trainer, Venturing Youth Protection Facilitator Training
• District Award of Merit
• Whitney Young Award
• Exploring Leadership Award
• Silver Beaver
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